System and method fo producing and processing messages in automation systems

• US 20050091317A1
• Filed: 06/20/2003
• Published: 04/28/2005
• Est. Priority Date: 07/02/2002
• Status: Abandoned Application

• Current Assignee: Siemens AG
• Original Assignee: Siemens AG
• Inventors: Schlereth, Michael
• Application Number:
  US10/505,074
• Publication Number:
  US 20050091317A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04L 41/026 using e-messaging for transporting management information, e.g. email, instant messaging or chat
• CPC Class Codes: H04L 41/028 for synchronisation between service call and response
• CPC Class Codes: H04L 41/0631 using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/48 Message addressing, e.g. address format or anonymous messages, aliases

Abstract

A system and a method transmit and process messages, in terms of the automation of a production plant. The messages are sent from the automation appliances to an internet message server by a data transmission system in the form of the Internet or an Intranet. The Internet message server serves the receiver and the distributor of the messages. The actual addressee of the message is determined on the server by distribution lists, and the message is forwarded to the addressees, directly or by a processing unit which adds further information to the message. The messages are stored in baskets and can be buffered. A confirmation message can be sent from the addressees to the automation appliance.

Claims

1-22. -22. (canceled)

23. A system for producing and/or processing a message, comprising:

a plurality of control and/or an automation apparatuses to send messages;

a data transmission system to transmit the messages; and

a message server coupled to the data transmission system to receive the messages sent by the control and/or automation apparatuses, the message server being provided for receiving messages from all control and/or automation apparatuses of the system.

24. The system as claimed in claim 23, wherein the data transmission system comprises an intranet and/or an Internet.

25. The system as claimed in claim 23, wherein the message server is an Internet message server.

26. The system as claimed in claim 25, wherein the Internet message server is an e-mail server for asynchronous interchange of messages.

27. The system as claimed in claim 25, wherein the Internet message server is in the form of an instant messaging system for synchronous interchange of messages.

28. The system as claimed in claim 23, further comprising an address unit to assign the messages to at least one addressee.

29. The system as claimed in claim 23, wherein

the control and/or the automation apparatuses have a receiver to receive a confirmation message which is returned from the message server, and

the control and/or automation apparatuses have an acknowledgment unit to automatically mark a message as acknowledged.

30. The system as claimed in claim 25, further comprising an appending unit to process the messages by adding further information to the messages, the appending unit being coupled to the Internet message server.

31. The system as claimed in claim 30, wherein the appending unit is identified by the message server using mailboxes and/or message channels.

32. The system as claimed in claim 30, wherein the appending unit forwards the message to a person and/or to further an apparatus present in the system.

33. The system as claimed in claim 32, wherein the person and/or an apparatus sends a message response and/or acknowledgement to the control and/or automation apparatus regarding the message forwarded by the appending unit.

34. The system as claimed in claim 24, wherein the message server is an Internet message server.

35. The system as claimed in claim 34, further comprising an address unit to assign the messages to at least one addressee.

36. The system as claimed in claim 35, wherein

the control and/or the automation apparatuses have a receiver to receive a confirmation message which is returned from the message server, and

the control and/or automation apparatuses have an acknowledgment unit to automatically mark a message as acknowledged.

37. The system as claimed in claim 36, further comprising an appending unit to process the messages by adding further information to the messages, the appending unit being coupled to the Internet message server.

38. The system as claimed in claim 37, wherein the appending unit is identified by the message server using mailboxes and/or message channels.

39. The system as claimed in claim 38, wherein the appending unit forwards the message to a person and/or to further an apparatus present in the system.

40. The system as claimed in claim 39, wherein the person and/or an apparatus sends a message response and/or acknowledgement to the control and/or automation apparatus regarding the message forwarded by the appending unit.

41. A method for processing messages, comprising:

sending messages from a plurality of control and/or automation apparatuses within a plant via a data transmission system;

receiving at a central message server the messages from all of the plurality of control and/or automation apparatuses within the plant, the message server being coupled to the data transmission system.

42. The method as claimed in claim 41, wherein the messages are transmitted via an intranet and/or an Internet as the data transmission system.

43. The method as claimed in claim 41, wherein the the central message server is an Internet message server.

44. The method as claimed in claim 43, wherein

the messages are interchanged asynchronously with the Internet message server, and

the Internet message server is an e-mail server.

45. The method as claimed in claim 43, wherein

the messages are interchanged synchronously with the Internet message server, and

the Internet message server is an instant messaging server.

46. The method as claimed in one of claims 41, wherein the messages are assigned to at least one addressee.

47. The method as claimed in claim 41, further comprising:

returning confirmation messages from the message server to the control and/or automation apparatuses; and

acknowledging the confirmation messages by the control and/or automation apparatuses.

48. The method as claimed in claim 41, further comprising processing the messages and adding additional information to the messages.

49. The method as claimed in claim 48, wherein

an appending unit processes and adds additional information to the messages, and

the message server identifies the appending unit using a mailbox and/or a message channel.

50. The method as claimed in claim 41, further comprising forwarding a message from the message server to a person and/or to another apparatus in the system.

51. The method as claimed in claim 41, wherein the person and/or other apparatus sends a, message response and/or an acknowledgement to the control and/or automation apparatus that originally sent the message.

52. The method as claimed in claim 42, wherein the the central message server is an Internet message server.

53. The method as claimed in one of claims 52, wherein the messages are assigned to at least one addressee.

54. The method as claimed in claim 53, further comprising:

returning confirmation messages from the message server to the control and/or automation apparatuses; and

acknowledging the confirmation messages by the control and/or automation apparatuses.

55. The method as claimed in claim 54, further comprising processing the messages and adding additional information to the messages.

56. The method as claimed in claim 55, wherein

an appending unit processes and adds additional information to the messages, and

the message server identifies the appending unit using a mailbox and/or a message channel.

57. The method as claimed in claim 56, further comprising forwarding a message from the message server to a person and/or to another apparatus in the system.

58. The method as claimed in claim 57, wherein the person and/or other apparatus sends a message response and/or an acknowledgement to the control and/or automation apparatus that originally sent the message.