Method and system for providing communication services for hearing-impaired parties
First Claim
1. A method for providing communication services, comprising:
- receiving a request from a hearing-impaired party for establishing a communication link;
identifying a communication assistant;
forwarding the request to the communication assistant;
establishing, by the communication assistant, a communication link to the hearing-impaired party using a text messaging program;
receiving a telephone number from the hearing impaired party, the telephone number being associated with a hearing party;
establishing, by the communication assistant, a voice link with the hearing party;
receiving, by the communication assistant, voice messages from the hearing party via the voice link;
generating text messages, by the communication assistant, the text messages corresponding to the voice messages; and
transmitting the text messages to the hearing-impaired party.
8 Assignments
0 Petitions
Accused Products
Abstract
A method for providing communication services for the hearing-impaired includes establishing a communication link between a hearing-impaired party and a communication assistant. The communication link may be a full duplex link. The communication assistant may also establish a voice link with a hearing party. The hearing-impaired party and the hearing party may then communicate, with the communication assistant acting as a conduit for the conversation. For example, the hearing party may send a voice message to the communication assistant. The communication assistant may then convert the voice message into a text message and transmit the text message to the hearing-impaired party. The communication assistant may also convert text messages received from the hearing-impaired party into voice messages for the hearing party.
82 Citations
23 Claims
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1. A method for providing communication services, comprising:
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receiving a request from a hearing-impaired party for establishing a communication link;
identifying a communication assistant;
forwarding the request to the communication assistant;
establishing, by the communication assistant, a communication link to the hearing-impaired party using a text messaging program;
receiving a telephone number from the hearing impaired party, the telephone number being associated with a hearing party;
establishing, by the communication assistant, a voice link with the hearing party;
receiving, by the communication assistant, voice messages from the hearing party via the voice link;
generating text messages, by the communication assistant, the text messages corresponding to the voice messages; and
transmitting the text messages to the hearing-impaired party. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A system, comprising:
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a server configured to;
receive a request from a wireless device associated with a hearing-impaired party for establishing a communication link to a hearing party, identify a first communication assistant, and forward the request; and
a first device associated with the first communication assistant, the first device being configured to;
receive the request from the server, establish a full duplex communication link to the wireless device, communicate with the hearing-impaired party, via the wireless device, over the full duplex communication link using a text messaging program, and establish a voice link with the hearing party. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A computer-readable medium having stored thereon a plurality of sequences of instructions, said sequences of instructions including sequences of instructions which, when executed by a processor, cause said processor to:
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receive a request from a wireless device associated with a hearing-impaired party, the request being associated with establishing a communication link to a hearing party;
establish a communication link with the wireless device party using a text messaging program; and
establish a voice link to the hearing party. - View Dependent Claims (16, 17)
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18. A system, comprising:
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means for receiving a request from a wireless device, the wireless device being associated with a hearing-impaired party and the request being associated with establishing communications with a hearing party;
means for forwarding the request to a communication assistant; and
means for establishing a full duplex data link between the communication assistant and the wireless device. - View Dependent Claims (19)
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20. A method, comprising:
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receiving a telephone number from a wireless device associated with a hearing-impaired party, the telephone number corresponding to the telephone number of a first party;
establishing a full duplex data link with the wireless device; and
communicating with the hearing-impaired party via the wireless device over the full duplex data link using text messages. - View Dependent Claims (21, 22, 23)
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Specification