Methods and systems for assigning workshifts

• US 20050096962A1
• Filed: 07/02/2004
• Published: 05/05/2005
• Est. Priority Date: 10/31/2003
• Status: Abandoned Application

• Current Assignee: Ascent Technology, Inc.
• Original Assignee: Ascent Technology, Inc.
• Inventors: Ringrose, Robert P., Narasimhan, Sundar
• Application Number:
  US10/884,394
• Publication Number:
  US 20050096962A1
• Time in Patent Office: Days
• US Class Current: 705/7.16
• CPC Class Codes: G06Q 10/063116 Schedule adjustment for a person or group
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/1097 Task assignment

Abstract

Disclosed are methods, systems, and a processor product that include: providing a worker access to a listing of work shifts via a network connection, allowing the worker to provide bids for at least some of the work shifts by assigning a priority to the at least some of the work shifts, assigning a work shift to the worker based on the bids provided by the worker and a bid ranking associated with the worker; and, updating the listing to remove the work shift assigned to the worker. The bid ranking can be associated with age, seniority, and/or a company rule.

Claims

1. A method, comprising:

providing a worker access to a listing of work shifts via a network connection;

allowing the worker to provide bids for at least some of the work shifts by assigning a priority to the at least some of the work shifts;

assigning a work shift to the worker based on the bids provided by the worker and a bid ranking associated with the worker; and

updating the listing to remove the work shift assigned to the worker.

2. The method of claim 1, wherein assigning a work shift to the worker comprises awaiting submittal of bids from workers having priority bid rankings compared to the bid ranking associated with worker, prior to assigning a work shift to the worker.

3. The method of claim 2, wherein assigning a work shift to the worker comprises assigning work shifts to the workers having priority bid rankings, prior to assigning a work shift to the worker.

4. The method of claim 2, wherein the work shifts assigned to workers having priority bid rankings are unavailable to the worker.

5. The method of claim 2, wherein assigning a work shift comprises successively assigning a work shift to a next worker having a next lower bid rank based on the bids submitted by the next worker.

6. The method of claim 5, further comprising:

receiving shift preferences from the worker; and

,

determining whether the at least some of the work shifts are unavailable;

wherein based on determining that all of the at least some of the work shifts are unavailable, assigning a work shift to the worker includes assigning based on the received shift preferences.

7. The method of claim 1, wherein assigning a work shift comprises successively assigning a work shift to a next worker having a next lower bid ranking based on the bids submitted by the next worker.

8. The method of claim 1, further comprising:

receiving shift preferences from the worker; and

,

determining whether all of the at least some of the work shifts are unavailable;

wherein based on determining that all of the at least some of the work shifts are unavailable, assigning a work shift to the worker includes assigning based on the received shift preferences.

9. The method of claim 1, further comprising:

allowing the worker to provide a search criteria; and

providing an ordered listing of work shifts based on the search criteria.

10. The method of claim 1, wherein providing a worker access to a listing comprises providing access to a number of bid sessions, where a listing is associated with each bid session, and where each bid session specifies a time when bidding for work shifts from the listing associated with the bid session is open.

11. The method of claim 10, further comprising successively assigning a work shift to a next worker having a next lower ranking when the bid session is not open, the work shift being assigned to the next worker based on the prioritized order of the bids submitted by the next worker, and based on shift preferences from the next worker when all of the number of work shifts for which the next worker has submitted bids have been assigned to workers having higher rankings than the ranking of the next worker.

12. The method of claim 1, further comprising allowing a worker to trade at least some of the hours associated with the assigned work shift.

13. The method of claim 12, wherein allowing a worker to trade comprises;

allowing a worker to submit at least one trade request; and

posting the at least one trade request on the network.

14. The method of claim 13, where allowing the worker to trade further comprises:

receiving at least one response to the trade request; and

communicating the at least one response to the worker.

15. The method of claim 14, wherein allowing a worker to trade further comprises:

receiving a selected response from the worker;

approving the selected response; and

updating the work shifts to reflect the approval.

16. The method of claim 15, further comprising:

assigning tasks to workers based on the assigned work shifts; and

communicating the tasks to the workers via at least one of the network and dispatch devices.

17. The method of claim 16, further comprising:

coordinating the tasks with security requirements; and

communicating the tasks to a security system to facilitate access by the workers through security checkpoints controlled by the security system.

18. The method of claim 16, further comprising:

determining worker requirements based on at least one of business rules and business data;

optimizing the worker requirements based on shift rules to obtain shift requirements; and

generating listings of work shifts based on the shift requirements and employee data.

19. The method of claim 16, further comprising re-assigning the tasks based on an unavailable worker.

20. The method of claim 1, further comprising assigning tasks to the worker based on the assigned work shift.

21. The method of claim 20, further comprising:

coordinating the assigned tasks with security requirements; and

communicating the tasks to at least one security system to facilitate access by the worker using the security system.

22. The method of claim 1, further comprising:

determining worker requirements based on at least one of business rules and business data;

optimizing the worker requirements based on shift rules to obtain shift requirements;

generating listings of work shifts based on the shift requirements and employee data;

assigning tasks to the worker based on the assigned work shift; and

communicating the tasks to the worker via at least one of the network and dispatch devices.

23. The method of claim 22, further comprising:

coordinating the tasks with security requirements; and

communicating the tasks to a security system to facilitate access by the workers through security checkpoints controlled by the security system.

24. The method of claim 22, further comprising re-assigning the tasks based on an unavailable worker.

25. The method of claim 1, where the bid ranking is based on at least one of:

seniority, age, and at least one employer rule.

26. A method, comprising:

obtaining from a first worker, a number of bids for available work shifts, the number of bids being no more than a total of available work shifts;

prioritizing the number of bids to obtain a prioritized order of bids;

receiving bids from higher priority workers,

assigning work shifts to the higher priority workers,

removing from the available work shifts, work shifts assigned to the higher priority workers to obtain remaining available work shifts; and

assigning to the first worker one of the remaining available work shifts based on the prioritized order of bids.

27. The method of claim 26, further comprising iteratively removing assigning work shifts and assigning to a next worker, in order of bid rank, based on a prioritized order of bids for the next worker.

28. The method of claim 27, further comprising returning to awaiting bids when none of the work shifts remaining available correspond to a bid of the next worker.

29. The method of claim 27, wherein assigning work shifts is based on work shift preferences when none of the remaining available work shifts correspond to a bid of the next worker and when bidding is closed.

30. The method of claim 26, further comprising assigning tasks to the worker based on the assigned work shift.

31. A processor program tangibly stored on a processor-readable medium and comprising instructions cause the processor to:

provide a worker access to a listing of work shifts via a network connection;

allow the worker to provide bids for at least some of the work shifts by assigning a priority to the at least some of the work shifts;

assign a work shift to the worker based on the bids provided by the worker and a bid ranking associated with the worker; and

update the listing to remove the work shift assigned to the worker.

32. The processor product of claim 31, wherein instructions to assign a work shift to the worker comprise instructions to await submittal of bids from workers having priority bid rankings compared to the bid ranking associated with worker, prior to assigning a work shift to the worker.

33. The processor product of claim 32, wherein the instructions to assign a work shift to the worker comprise instructions to assign work shifts to the workers having priority bid rankings, prior to assigning a work shift to the worker.

34. The processor product of claim 32, wherein the work shifts assigned to workers having priority bid rankings are unavailable to the worker.

35. The processor product of claim 32, wherein the instructions to assign a work shift comprise instructions to successively assigning a work shift to a next worker having a next lower bid rank based on the bids submitted by the next worker.

36. The processor product of claim 35, further comprising instructions to:

receive shift preferences from the worker; and

,

determine whether the at least some of the work shifts are unavailable;

wherein based on determining that all of the at least some of the work shifts are unavailable, assigning a work shift to the worker includes assigning based on the received shift preferences.

37. The processor product of claim 31, wherein instructions to assign a work shift comprise instructions to successively assign a work shift to a next worker having a next lower bid ranking based on the bids submitted by the next worker.

38. The processor product of claim 31, further comprising instructions to:

receive shift preferences from the worker; and

,

determine whether all of the at least some of the work shifts are unavailable;

wherein based on determining that all of the at least some of the work shifts are unavailable, assigning a work shift to the worker includes assigning based on the received shift preferences.

39. The method of claim 31, further comprising instructions to:

allow the worker to provide a search criteria; and

provide an ordered listing of work shifts based on the search criteria.

40. The processor product of claim 31, wherein the instructions to provide a worker access to a listing comprise instructions to provide access to a number of bid sessions, where a listing is associated with each bid session, and where each bid session specifies a time when bidding for work shifts from the listing associated with the bid session is open.

41. The processor product of claim 40, further comprising instructions to successively assign a work shift to a next worker having a next lower ranking when the bid session is not open, the work shift being assigned to the next worker based on the prioritized order of the bids submitted by the next worker, and based on shift preferences from the next worker when all of the number of work shifts for which the next worker has submitted bids have been assigned to workers having higher rankings than the ranking of the next worker.

42. The processor product of claim 31, further comprising instructions to allow a worker to trade at least some of the hours associated with the assigned work shift.

43. The processor product of claim 42, wherein the instructions to allow a worker to trade comprise instructions to;

allow a worker to submit at least one trade request; and

post the at least one trade request on the network.

44. The processor product of claim 43, where instructions to allow the worker to trade further comprise instructions to:

receiving at least one response to the trade request; and

communicating the at least one response to the worker.

45. The processor product of claim 44, wherein instructions to allow a worker to trade further comprise instructions to:

receive a selected response from the worker;

approve the selected response; and

update the work shifts to reflect the approval.

46. The processor product of claim 45, further comprising instructions to:

assign tasks to workers based on the assigned work shifts; and

communicate the tasks to the workers via at least one of the network and dispatch devices.

47. The processor product of claim 46, further comprising instructions to:

coordinate the tasks with security requirements; and

communicate the tasks to a security system to facilitate access by the workers through security checkpoints controlled by the security system.

48. The processor product of claim 46, further comprising instructions to:

determine worker requirements based on at least one of business rules and business data;

optimize the worker requirements based on shift rules to obtain shift requirements; and

generate listings of work shifts based on the shift requirements and employee data.

49. The processor product of claim 46, further comprising instructions to re-assign the tasks based on an unavailable worker.

50. The processor product of claim 31, further comprising instructions to assign tasks to the worker based on the assigned work shift.

51. The processor product of claim 50, further comprising instructions to:

coordinate the assigned tasks with security requirements; and

communicate the tasks to at least one security system to facilitate access by the worker using the security system.

52. The processor product of claim 31, further comprising instructions to:

determine worker requirements based on at least one of business rules and business data;

optimize the worker requirements based on shift rules to obtain shift requirements;

generate listings of work shifts based on the shift requirements and employee data;

assign tasks to the worker based on the assigned work shift; and

communicate the tasks to the worker via at least one of the network and dispatch devices.

53. The processor product of claim 52, further comprising instructions to:

coordinate the tasks with security requirements; and

communicate the tasks to a security system to facilitate access by the workers through security checkpoints controlled by the security system.

54. The processor product of claim 52, further comprising instructions to re-assign the tasks based on an unavailable worker.

55. The processor product of claim 31, where the bid ranking is based on at least one of:

seniority, age, and at least one employer rule.