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Method and system for predicting attrition customers

  • US 20050097028A1
  • Filed: 05/24/2004
  • Published: 05/05/2005
  • Est. Priority Date: 05/22/2003
  • Status: Abandoned Application
First Claim
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1. A method for predicting attrition accounts comprising the steps of:

  • defining a base training time period;

    accessing account information for each of a first plurality of accounts related to the base training time period;

    identifying a target time period after the base training time period;

    determining an attrition status of each of the first plurality of accounts in connection with the target time period;

    classifying the first plurality of accounts based on the attrition status of each of the first plurality of accounts in connection with the target time period; and

    generating a classification rule based on the account information for each of the first plurality of accounts related to the base training time period, and a result of the classifying step.

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