Context aware call handling system
First Claim
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1. A context aware call handling system comprising:
- a shared database;
a communication network;
a user interface for setting user preference call handling rules; and
an application level for making assertions to said shared database relating to current user context and incoming call information from a caller over said communication network, and in response handling said incoming call by applying said user preference call handling rules based on said user context and said call information.
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Abstract
A communication system comprising one or more ubiquitous sensor(s) for generating awareness data relating to a user, a context engine for receiving and processing the awareness data to determine the user'"'"'s current context for the purpose of event handling, a policy engine for receiving and relating at least one pertinent evidential indicator of an incoming event from a caller to the user'"'"'s current context and in response selecting a preferred event handling feature, and a delivery agent for executing the preferred event handling feature.
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Citations
32 Claims
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1. A context aware call handling system comprising:
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a shared database;
a communication network;
a user interface for setting user preference call handling rules; and
an application level for making assertions to said shared database relating to current user context and incoming call information from a caller over said communication network, and in response handling said incoming call by applying said user preference call handling rules based on said user context and said call information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30)
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12. A context aware call handling method according to user preference call handling rules, comprising:
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receiving an incoming call from a caller to a user;
monitoring current context of said user; and
applying said user preference call handling rules based on said user context and said call information. - View Dependent Claims (13, 14, 15, 16, 31, 32)
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17. (canceled)
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18. (canceled)
Specification