Instant messaging messages and commands for status and control

• US 20050102362A1
• Filed: 11/07/2003
• Published: 05/12/2005
• Est. Priority Date: 11/07/2003
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Price, Suzanne L., Price, Stephen G.
• Application Number:
  US10/703,693
• Publication Number:
  US 20050102362A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]

Abstract

A method and system for communicating with computer system peripheral devices, wherein Instant Messaging software is embedded within a peripheral device and the peripheral device uses the embedded software to communicate with a computer system responsive to an event. In one embodiment the peripheral device uses the embedded software to send out Instant Messaging messages responsive to a status of the peripheral device or an event. In another embodiment the peripheral device uses the embedded software to receive and process at least one Instant Messaging message from a user, application program or other device, and to responsively take action to the at least one message. According to the present invention a device may use the embedded software to create the Instant Messaging message responsive to a characteristic of the output job or a status of the device.

Claims

1. A method for a peripheral device to communicate with a computer system comprising the steps of:

providing a peripheral device having Instant Messaging software embedded within;

placing the peripheral device in communication with a computer system comprising an instant messaging server; and

the peripheral device using the embedded software to communicate to a client through the instant messaging server responsive to an event.

2. The method of claim 1 wherein the step of the peripheral device using the embedded software to communicate with the client comprises the steps of the peripheral device using the embedded software to create a message responsive to the event and sending out the message.

3. The method of claim 2 further comprising the steps of:

configuring the peripheral device to define at least one Instant Messaging userid; and

wherein the message is an instant message, and the step of the peripheral device sending out the message comprises sending the instant message to a client associated with the at least one Instant Messaging userid.

4. The method of claim 2 further comprising the step of submitting a job to the peripheral device comprising at least one Instant Messaging userid associated with the job;

and

wherein the message is an instant message, and the step of the peripheral device sending out the message comprises sending the instant message to a client associated with the at least one Instant Messaging userid.

5. The method of claim 2 further comprising the steps of:

configuring the peripheral device to define a client associated with at least one Instant Messaging userid;

the device detecting that the client is not able to receive an instant message; and

the device responsively using an alternative method to deliver the message.

6. The method of claim 5 where the alternative method is e-mail.

7. The method of claim 5 where the message is an instant message, and the alternative method is sending the instant message to one or more alternate clients.

8. The method of claim 3 further comprising the step of maintaining the at least one Instant Messaging userid in the peripheral device by a secure means.

9. The method of claim 8 wherein the secure means is a password-protected area of a configuration data structure.

10. The method of claim 2 wherein the step of the peripheral device using the embedded software to communicate with the computer system further comprises the steps of:

the peripheral device receiving at least one Instant Messaging message;

the peripheral device processing the at least one message with the embedded software; and

the peripheral device taking action responsive to the at least one message.

11. The method of claim 10 wherein the at least one message is a query command, and the action taken by the peripheral device is responsively replying with requested information.

12. The method of claim 10 wherein the action taken by the peripheral device is responsively changing peripheral device configuration settings.

13. The method of claim 10 wherein the action taken by the peripheral device is responsively rebooting the peripheral device.

14. The method of claim 10 wherein the action taken by the peripheral device is responsively managing work being processed in the device by holding, deleting, reordering or releasing at least one print job.

15. The method of claim 11 wherein the action taken by the peripheral device is responsively printing a print job.

16. The method of claim 15 where the print job is a sequence of Instant Messaging messages.

17. The method of claim 15 where the print job is a printable file residing on a server and the message identifies the printable file, further comprising the step of the peripheral device retrieving the file from the server.

18. The method of claim 15 where the print job is a printable file, further comprising the step of transferring the print job to the peripheral device via an Instant Messaging communication service.

19. The method of claim 10 wherein the action taken by the peripheral device is responsively changing a trace status in the peripheral device.

20. The method of claim 10 wherein the action taken by the peripheral device is responsively performing at least one diagnostic function and returning diagnostic function results.

21. The method of claim 10 further comprising the step of the peripheral device requiring a sender of the Instant Messaging message to supply a password.

22. A computer system peripheral device comprising Instant Messaging software embedded within the device, wherein the peripheral device is configured to use the Instant Messaging software to communicate with a client responsive to an event, wherein the communication is facilitated by an instant messaging server.

23. The peripheral device of claim 22 wherein the peripheral device is configured to use the embedded software to create a message and send out the message to the client responsive to the event.

24. The peripheral device of claim 23 further configured to define at least one Instant Messaging userid associated with the client and send out the message responsive to said association.

25. The peripheral device of claim 23 further configured to receive a job comprising at least one Instant Messaging userid associated with the client and send the message to the client responsive to the association.

26. The peripheral device of claim 23 further configured to define at least one Instant Messaging userid associated with the client;

detect that the client is not able to receive an instant message; and

send out the message to the client using an alternative method.

27. The peripheral device of claim 28 where the alternative method is e-mail.

28. The peripheral device of claim 26 where the alternative method is sending an instant message to one or more alternate instant messaging users in communication with the instant messaging server.

29. The peripheral device of claim 24 further comprising a secure means containing the at least one Instant Messaging userid.

30. The peripheral device of claim 29 wherein the secure means is a password-protected area of a configuration data structure.

31. The peripheral device of claim 22 further configured to receive at least one Instant Messaging message from a sender, process the at least one Instant Messaging message with the embedded software and take action responsive to the at least one Instant Messaging message.

32. The peripheral device of claim 31 wherein the action taken by the peripheral device is responsively replying with requested information.

33. The peripheral device of claim 31 wherein the action taken by the peripheral device is responsively changing peripheral device configuration settings.

34. The peripheral device of claim 31 wherein the action taken by the peripheral device is responsively rebooting the peripheral device.

35. The peripheral device of claim 31 wherein the action taken by the peripheral device is responsively managing work being processed in the device by holding, deleting, reordering or releasing at least one print job.

36. The peripheral device of claim 31 wherein the action taken by the peripheral device is responsively printing a print job.

37. The peripheral device of claim 36 where the print job is a sequence of Instant Messaging messages.

38. The peripheral device of claim 36 where the print job is a printable file residing on a server and the message identifies the printable file, wherein the peripheral device is further configured to retrieve the file from the server.

39. The peripheral device of claim 36 where the print job is a printable file transferred to the peripheral device via an Instant Messaging communication service.

40. The peripheral device of claim 31 wherein the action taken by the peripheral device is responsively changing a trace status in the peripheral device.

41. The peripheral device of claim 31 wherein the action taken by the peripheral device is responsively performing diagnostic functions and returning diagnostic function results to the sender.

42. The peripheral device of claim 31 further configured to require the sender to supply a password.

43. An article of manufacture comprising a computer usable medium having a computer readable program comprising Instant Messaging software embodied in said medium, wherein the computer readable program, when executed on a device having a processor and in communication with a computer network system, causes the device to communicate with a client responsive to an event, said communication enabled through the use of a instant messaging server present on the network.

44. The article of manufacture of claim 43 wherein the computer readable program, when executed on the device, causes the device to create a message and to send out the message to the client responsive to the event.

45. The article of manufacture of claim 43 wherein the computer readable program, when executed on the device, cause the device to receive and process at least one Instant Messaging message from a sender, and to take action responsive to the at least one Instant Messaging message.