Method and apparatus for providing pre-connection messaging and output

• US 20050105706A1
• Filed: 09/24/2004
• Published: 05/19/2005
• Est. Priority Date: 09/26/2003
• Status: Active Application

• Current Assignee: RealNetworks Asia Pacific Co., Ltd. (RealNetworks, Inc.)
• Original Assignee: RealNetworks Asia Pacific Co., Ltd. (RealNetworks, Inc.)
• Inventors: Kokkinen, Antti
• Application Number:
  US10/948,800
• Publication Number:
  US 20050105706A1
• Time in Patent Office: Days
• US Class Current: 379/201.10
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 3/42017 Customized ring-back tones
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04Q 3/0029 Provisions for intelligent networking

Abstract

A method and apparatus for providing pre-connection messaging and output are provided. In an intelligent network (IN), a party initiating a communication link is presented with a message, an announcement, or other output, which can include audio, visual, or audio/visual output. While a communication link (e.g., a telephone call) an initiating party is attempting to establish via the IN is in the setup stage (e.g., the IN is attempting to connect the call), output is provided to the initiating party, such as in the form of a personalized “ringback” tone (PRBT) or other suitable output in addition to or in place of a standard ringing tone (RBT). The output is provided based on a subscriber'"'"'s preferences and according to one or more parameters or rules set by the subscriber, which is the receiving party to the communication link

Claims

1. A method for processing a communication request from a first party comprising:

receiving an identifier associated with a party to be contacted;

using said identifier to determine a level of service to be provided on behalf of the party associated with said identifier;

in response to determining a level of service, retrieving an announcement;

initiating a sending of the selected announcement to the first party;

detecting availability of the party to be contacted;

in response to said detecting availability establishing a connection for a communication path between the first party and the party to be contacted.

2. The method of claim 1 wherein said establishing a connection includes stopping a sending of said selected announcement.

3. The method of claim 1 wherein said selected announcement comprises a message selected by the party to be contacted.

4. The method of claim 3 wherein said message includes an audio selection.

5. The method of claim 3 further comprising

receiving identification information associated with the first party;

recognizing the first party as a party to receive a selected message using the identification information associated with the first party; and

selecting the message using information concerning the identity of the first party.

6. A method for processing a telephone call from a calling party to a called party, comprising:

receiving a called party identifier;

recognizing the called party identifier as being associated with an intelligent network service;

receiving a calling party identifier;

selecting a pre-connection announcement for transmission to the calling party depending on the calling party identifier and the associated intelligent network;

sending the selected pre-connection announcement to the calling party;

receiving a connection ready notice from the called party;

establishing a connection between the calling and called party upon receiving said connection ready notice.

7. The method of claim 6 wherein said selected pre-connection announcement includes an audio message.

8. The method of claim 6 wherein said selected pre-connection announcement includes a video portion.

9. A method for personalizing feedback to a calling party in an intelligent network, the method comprising:

recognizing a party as a subscriber to the intelligent network;

presenting feedback announcement selection options to the subscriber;

receiving a first feedback announcement selection from the subscriber;

receiving information identifying a first caller to receive the selected first feedback announcement; and

associating said first feedback announcement and the information identifying the caller with the subscriber.

10. The method of claim 9 further comprising:

receiving a second feedback announcement selection from the subscriber;

receiving information identifying a second caller to receive the selected second feedback announcement; and

associating said second feedback announcement and the information identifying the second caller with the subscriber.

11. The method of claim 9 further comprising:

receiving information identifying a second caller to receive the selected first feedback announcement; and

creating a first caller group based on the first caller and the second caller.

12. The method of claim 9 further comprising:

receiving a called party identifier;

recognizing the called party as the subscriber to the intelligent network;

receiving a calling party identifier;

determining that said calling party identifier corresponds to the first caller; and

sending the selected first feedback announcement to the first caller prior to connecting the first caller to the subscriber.

13. The method of claim 12 wherein said first feedback announcement includes a video message.

14. The method of claim 12 wherein said first feedback announcement includes an audio message.

15. In a system for processing telephone calls from a first party to a second party, apparatus comprising:

an announcement storage system storing a plurality of feedback announcements;

a subscriber database storing information regarding a plurality of subscribers including a subscriber identifier, a calling party identifier and a feedback announcement identifier;

a controller coupled to said announcement storage system and said subscriber database and adapted to receive a calling party identifier during setup of a call from the first party to the second party; and

an announcement playback device coupled to said controller and adapted to direct a selected feedback announcement to a calling party during setup of a call from a first party to a second party based on a calling party identifier.

16. The apparatus of claim 15 wherein said selected feedback announcement includes an audio selection.

17. The apparatus of claim 15 further comprising:

a subscriber and content manager coupled to said subscriber database and being adapted to receive subscriber generated information for defining subscriber database content.

18. The system of claim 17 further comprising a content processor coupled to said announcement storage system and being adapted to receive announcement content from a subscriber for storage in said announcement storage system.

19. In a communication system for setting up calls between a calling party and a called party, an apparatus comprising

a service control point adapted to receive a call setup request for setting up a call between a calling party and a called party;

and

a specialized resource point coupled to said service control point and containing information identifying resource allocations on behalf of a called party in response to information regarding the calling party;

wherein resources for allocation include audio messages for selected playback to a calling party during call setup.

20. The apparatus of claim 19 further comprising a playback control mechanism adapted to initiate playback of a selected audio message during call setup and further adapted to halt playback of the selected audio message upon completion of call setup.