Endpoint status notification system
First Claim
1. An endpoint status notification system for use in a telecommunications network, the system comprising:
- an address book comprising a plurality of network user'"'"'s names and their associated endpoints;
a personal list of contacts comprising the users selected from the address book by one of the users;
an instant message alert received by said one user upon every occurrence of a reportable event for the contacts on the list, the alert comprising one of a plurality of informational status messages pertaining to the contact and delivered to said one user unbeknownst to the contact, the reportable event being selected by said one user for each of the contacts on the list, whereby the reportable events received by said one user may differ for each of the contacts on the personal list; and
a call-control option received by said one user simultaneous with the instant message alert and, if selected by said one user, causes a telecommunication function related to the reportable event and pertaining to the contact to immediately occur.
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Accused Products
Abstract
The endpoint status notification system includes an address book of network user'"'"'s names and their associated endpoints. A user selects a personal list of contacts from the address book and receives an instant message alert upon every occurrence of a reportable event for one of the contacts on the list. Alerts are informational status messages pertaining to the contact and are delivered unbeknownst to the contact. Preferably, alerts are popup windows displayed for a preset amount of time, however audible alerts are available in lieu of or in combination with the popups. Reportable events are selected by the user for each of the contacts on the list and may differ from contact to contact. Simultaneous with the alert, the user may be provided a call-control option related to the reportable event and pertaining to the contact. If selected, the call-control option causes a telecommunication function to immediately occur.
134 Citations
18 Claims
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1. An endpoint status notification system for use in a telecommunications network, the system comprising:
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an address book comprising a plurality of network user'"'"'s names and their associated endpoints;
a personal list of contacts comprising the users selected from the address book by one of the users;
an instant message alert received by said one user upon every occurrence of a reportable event for the contacts on the list, the alert comprising one of a plurality of informational status messages pertaining to the contact and delivered to said one user unbeknownst to the contact, the reportable event being selected by said one user for each of the contacts on the list, whereby the reportable events received by said one user may differ for each of the contacts on the personal list; and
a call-control option received by said one user simultaneous with the instant message alert and, if selected by said one user, causes a telecommunication function related to the reportable event and pertaining to the contact to immediately occur. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method of endpoint status notification system in a telecommunications network comprising a plurality of users, the method comprising:
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selecting a list of personal contacts from an address book comprising names and endpoints belonging to the users;
for each of the contacts, choosing one or more telephony-related reportable events associated with the contact, whereby the reportable events for each contact may differ;
receiving a message alert instantaneously upon occurrence of the telephony-related reportable event and transmitted unbeknownst to the contact;
viewing the alert comprising an informational message and a call-control option, both pertaining to a real-time status of one of the contacts;
selecting the call-control option to initiate a telephony-related function to the contact. - View Dependent Claims (10, 11, 12, 13)
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14. A method for status notification in a telecommunications network comprising a plurality of endpoints, the method comprising:
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detecting a change in status of a monitored endpoint;
determining if the change is an identified reportable event for the monitored endpoint;
if the change is the identified reportable event, then immediately transmitting a status alert to a user requesting notification of the identified reportable event;
transmitting, simultaneous with the status alert, one or more call processing commands related to the identified reportable event and the monitored endpoint; and
processing the call command associated with the monitored endpoint. - View Dependent Claims (15, 16, 17, 18)
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Specification