System for providing interoperability of call pickup service in a proprietary enterprise communication network and a cellular communication network

• US 20050113077A1
• Filed: 11/24/2003
• Published: 05/26/2005
• Est. Priority Date: 11/24/2003
• Status: Abandoned Application

• Current Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Bushnell, William Jackson, Liu, Chung-Zin
• Application Number:
  US10/720,923
• Publication Number:
  US 20050113077A1
• Time in Patent Office: Days
• US Class Current: 455/417
• CPC Class Codes: H04M 2207/206 composed of PSTN and wireless network
• CPC Class Codes: H04M 3/42212 Call pickup comprising simultaneous alerting H04M3/46
• CPC Class Codes: H04M 3/42229 Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location diverting calls from one subscriber to another subscriber, i.e. two different subscriptions H04M3/54; selecting arrangements in intelligent networks H04Q3/005
• CPC Class Codes: H04M 3/42314 in private branch exchanges
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 92/02 Inter-networking arrangements

Abstract

The present interoperability system serves to pass presence and supervision information relating to a user'"'"'s wireless station set between a cellular communication network and an enterprise communication network. The interoperability system functions to extend the services, such as call pick up, provided in the enterprise communication network to the cellular communication network based on the presence and supervision data provided by the interoperability system. The provision of ubiquitous call pick up service is accomplished by transmitting alert signals not only to the user'"'"'s telephone line in the enterprise communication network to alert members of the call pick up group proximate to the user'"'"'s office, but also to the user'"'"'s wireless station set operating in the service area of the cellular communication network as well as members of the call pick up group also operating in the service area of the cellular communication network.

Claims

1. An interoperability system connected to an enterprise communication network and a public communication network for providing call pick up service to a user'"'"'s wireless station set which is located in the coverage area of a one of said enterprise communication network and said public communication network, and which is a member of a call pick up group comprising at least one additional station set, comprising:

presence server means for storing user data representative a service location of a user wireless station set;

query means for exchanging said user data with at least one of said enterprise communication network and said public communication network; and

call pickup means, responsive to said user data and the presence of a call directed to said user wireless station set, for transmitting an alert signal to at least one of said additional station sets.

2. The interoperability system of claim 1 wherein said call is directed to said enterprise communication network and said user wireless station set is served by said public communication network, said call pickup means comprises:

enterprise communication network means for transmitting said alert signal to at least one of said additional station sets served by said enterprise communication network.

3. The interoperability system of claim 1 wherein said call is directed to said enterprise communication network and said user wireless station set is served by said public communication network, said call pickup means comprises:

public communication network means for transmitting said alert signal to at least one of said additional station sets served by said public communication network.

4. The interoperability system of claim 1 wherein said call pickup means comprises:

call forwarding means for transmitting an alert signal to said user wireless station set at said service location.

5. The interoperability system of claim 1 wherein said call pickup means comprises:

answer means, responsive to one of said additional station sets dialing a call pick up code or click Pickup icon on IP phone, for redirecting said call to said one of said additional station sets.

6. The interoperability system of claim 1 wherein said enterprise communication network and said public communication network each comprise at least one cell site, said presence server means comprises:

location data update means, responsive to user location data received from a one of said enterprise communication network and said public communication network, for recording present location data identifying a one of said at least one cell site which presently serves said user wireless station set.

7. The interoperability system of claim 6 wherein said presence server means further comprises:

status means for identifying a present operational status of said user wireless station set.

8. A method of providing call pick up service interoperability in both an enterprise communication network and a public communication network to a user'"'"'s wireless station set which is located in the coverage area of a one of said enterprise communication network and said public communication network, and which is a member of a call pick up group comprising at least one additional station set, comprising:

storing user data representative a service location of a user wireless station set;

exchanging said user data with at least one of said enterprise communication network and said public communication network; and

transmitting, in response to said user data and the presence of a call directed to said user wireless station set, an alert signal to at least one of said additional station sets.

9. The method of providing call pick up service of claim 8 wherein said call is directed to said enterprise communication network and said user wireless station set is served by said public communication network, said step of transmitting comprises:

transmitting said alert signal to at least one of said additional station sets served by said enterprise communication network.

10. The method of providing call pick up service of claim 8 wherein said call is directed to said enterprise communication network and said user wireless station set is served by said public communication network, said step of transmitting comprises:

transmitting said alert signal to at least one of said additional station sets served by said public communication network.

11. The method of providing call pick up service of claim 8 wherein said step of transmitting comprises:

transmitting an alert signal to said user wireless station set at said service location.

12. The method of providing call pick up service of claim 8 wherein said step of transmitting comprises:

answer means, responsive to one of said additional station sets dialing a call pick up code or click Pickup icon on IP phone, said call to said one of said additional station sets.

13. The method of providing call pick up service of claim 8 wherein said enterprise communication network and said public communication network each comprise at least one cell site, said step of storing comprises:

redirecting, in response to user location data received from a one of said enterprise communication network and said public communication network, for recording present location data identifying a one of said at least one cell site which presently serves said user wireless station set.

14. The method of providing call pick up service of claim 13 wherein said step of storing further comprises:

identifying a present operational status of said user wireless station set.