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System and method for providing potential problem solutions to a service provider

  • US 20050114180A1
  • Filed: 11/26/2003
  • Published: 05/26/2005
  • Est. Priority Date: 11/26/2003
  • Status: Abandoned Application
First Claim
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1. A system for automatically providing a user with at least one potential solution to a problem associated with a medical device, comprising:

  • a server system operable to receive data from a medical device, the server system comprising;

    a first database containing historic data for a plurality of medical devices related to the medical device;

    a second database containing a plurality of solutions to problems associated with the plurality of medical devices; and

    an application service provider that directs the server system to use the data from the medical device to automatically search the first database for historic data for the medical device and to automatically search the second database for at least one potential solution to a problem associated with the medical device using the data from the medical device and the historic data for the medical device.

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