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System and method for setting up and activating agent shortcut operations

  • US 20050114483A1
  • Filed: 11/26/2003
  • Published: 05/26/2005
  • Est. Priority Date: 11/26/2003
  • Status: Active Grant
First Claim
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1. A method for setting up an agent shortcut operation to be activated at an electronic device connected to a network, comprising:

  • receiving a selection of an agent shortcut operation from a user on an agent setup device; and

    sending the selected agent shortcut operation through the network to the electronic device to be available for subsequent activation.

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