System and method for setting up and activating agent shortcut operations
First Claim
1. A method for setting up an agent shortcut operation to be activated at an electronic device connected to a network, comprising:
- receiving a selection of an agent shortcut operation from a user on an agent setup device; and
sending the selected agent shortcut operation through the network to the electronic device to be available for subsequent activation.
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Accused Products
Abstract
Embodiments of the present invention provide for methods, devices and systems for setting up an agent shortcut operation to be activated at an electronic device in a network. The agent shortcut operation can be setup at an electronic device connected to a network by receiving a selection of an agent shortcut operation from a user on an agent setup device, and sending the selected agent shortcut operation through the network to the electronic device to be available for subsequent activation. The agent shortcut operation can be activated by sending an agent shortcut operation to the electronic device, receiving an activation signal from an agent activation device for the agent shortcut operation, and in response to the received activation signal, sending a signal to the electronic device to activate the agent shortcut operation.
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Citations
54 Claims
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1. A method for setting up an agent shortcut operation to be activated at an electronic device connected to a network, comprising:
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receiving a selection of an agent shortcut operation from a user on an agent setup device; and
sending the selected agent shortcut operation through the network to the electronic device to be available for subsequent activation. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A method for activating an agent shortcut operation in an electronic device connected to a network, comprising:
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sending an agent shortcut operation to the electronic device;
receiving an activation signal from an agent activation device for the agent shortcut operation; and
in response to the received activation signal, sending a signal to the electronic device to activate the agent shortcut operation. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27)
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28. A system for setting up an agent shortcut operation to be activated at an electronic device connected to a network, comprising:
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means for receiving a selection of an agent shortcut operation from a user on an agent setup device; and
means for sending the selected agent shortcut operation through the network to the electronic device to be available for subsequent activation. - View Dependent Claims (29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39)
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40. A system that activates an agent shortcut operation in an electronic device connected to a network, comprising:
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means for sending an agent shortcut operation to the electronic device;
means for receiving an activation signal from an agent activation device for the agent shortcut operation; and
means for sending a signal to the electronic device to activate the agent shortcut operation, in response to the received activation signal. - View Dependent Claims (41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52)
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53. A machine-readable medium having stored thereon a plurality of executable instructions to set up an agent shortcut operation to be activated at an electronic device connected to a network, the plurality of instructions comprising instructions to:
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receive a selection of an agent shortcut operation from a user on an agent setup device; and
send the selected agent shortcut operation through the network to the electronic device to be available for subsequent activation.
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54. A machine-readable medium having stored thereon a plurality of executable instructions to activate an agent shortcut operation in an electronic device connected to a network, the plurality of instructions comprising instructions to:
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sending an agent shortcut operation to the electronic device;
receiving an activation signal from an agent activation device for the agent shortcut operation; and
in response to the received activation signal, sending a signal to the electronic device to activate the agent shortcut operation.
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Specification