Method for processing postal objects using speech synthesis

• US 20050119898A1
• Filed: 06/12/2003
• Published: 06/02/2005
• Est. Priority Date: 06/19/2002
• Status: Abandoned Application

• Current Assignee: Solystic
• Original Assignee: Solystic
• Inventors: Bourgeois, Francis
• Application Number:
  US10/473,421
• Publication Number:
  US 20050119898A1
• Time in Patent Office: Days
• US Class Current: 704/275
• CPC Class Codes: B07C 3/20 Arrangements for facilitating the visual reading of addresses, e.g. display arrangements coding stations
• CPC Class Codes: G06V 10/987 with the intervention of an operator

Abstract

The method of processing postal objects consists in presenting an image (3) of a postal object on a video-coding station (1) and in requesting an operator (4) on the basis of said presentation to provide postal address information via the video-coding station. In this method, the operator (4) is requested by voice synthesis to read the address appearing in the image while at the same time a possible solution is spoken to the operator by voice synthesis.

Claims

1. A method of processing postal objects, in which method an image (3) of a postal object is presented on a video-coding station (1), and, on the basis of said presentation, an operator (4) is requested to provide postal address information via the video-coding station, said method being characterized in that the request is spoken to the operator (5) by voice synthesis.

2. A method according to claim 1, in which the request is spoken to the operator (4) by voice synthesis via headphones (6).

3. A method according to claim 1 or claim 2, in which the operator is requested by voice synthesis to resolve ambiguity in the postal address of the postal object.

4. A method according to claim 1, claim 2, or claim 3, in which the operator provides address information by depressing a single key of a keyboard (5) of the video-coding station.

5. A method according to claim 3, in which, by depressing said key of said keyboard (5), the operator confirms a solution that is spoken to said operator by voice synthesis.