System for communication information from a server via a mobile communication device

• US 20050124322A1
• Filed: 10/15/2004
• Published: 06/09/2005
• Est. Priority Date: 10/15/2003
• Status: Active Grant

• Current Assignee: Cerence Operating Company (Cerence Inc.)
• Original Assignee: Nuance Communications, Inc. (Microsoft Corporation)
• Inventors: Hennecke, Marcus
• Granted Patent: US 7,555,533 B2
• Time in Patent Office: Days
• US Class Current: 455/412.100
• CPC Class Codes: H04M 2203/2061 Language aspects
• CPC Class Codes: H04M 2203/553 Data upload
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 7/0036 where the data service is an information service

Abstract

A system is disclosed for receiving information via a mobile communication device including receiving a dialog script by the mobile communication device for performing a dialog between the mobile communication device and a user. The system runs the dialog script on the mobile communication device to perform a dialog between the mobile communication device and the user. The system also may include a server to provide a dialog script to the mobile communication device, for performing a dialog between the mobile communication device and a user.

Claims

1. A method for receiving information via a mobile communication device, comprising:

receiving a dialog script from a server for performing a dialog between the mobile communication device and a user, and

running the dialog script on the mobile communication device to perform a dialog between the mobile communication device and a user.

2. The method of claim 1 where the receiving of the dialog script from the server comprises storing the dialog script in a memory of the mobile communication device.

3. The method of claim 1 where the running of the dialog script on the mobile communication device comprises at least on of acoustically and optically prompting the user.

4. The method of claim 1 where the running of the dialog script on the mobile communication device comprises initiating a dialog between a user and a server.

5. The method of claim 1 where the running of the dialog script on the mobile communication device comprises at least one of acoustically and optically presenting information to the user.

6. The method of claim 5 where the presented information represents alternatives from which a user may select.

7. The method of claim 5 where the optical presentation comprises presenting at least a part of the information as selectable via a touch screen.

8. The method of claim 1 further comprising providing a user input.

9. The method of claim 8 where providing the user input comprises identifying a selected alternative for the server.

10. The method of claim 1 where the running of the dialog script on the mobile communication device comprises acquiring an input selected from the group consisting of an acoustic, input, a haptic input, a graphical input, and combinations thereof.

11. The method of claim 10 comprising processing the acoustic input using at least one of speaker independent and speaker dependent speech recognition.

12. The method of claim 11 where the receiving of the dialog script from the server comprises receiving a dialog specific speech recognition vocabulary set from a server.

13. The method of claim 10 where acquiring the graphical input comprises processing the input using character recognition.

14. The method of claim 1 where the receiving of the dialog script from the server comprises requesting a dialog script from a server.

15. The method of claim 14, where requesting a dialog script comprises requesting a dialog script for a predetermined language.

16. The method of claim 1 where the running of the dialog script comprises translating an output to the user into a predetermined language.

27. The method of claim 1 where a computer program product comprising one or more computer readable media having computer-executable instructions performs the steps of the method.

17. A method for providing information by a server, comprising providing a dialog script for a mobile communication device by a server for performing a dialog between the mobile communication device and a user.

18. The method of claim 17, further comprising performing a dialog between a user and the server initiated by the mobile communication device.

19. The method of claim 17 further comprising receiving electronic data from the mobile communication device identifying a selected alternative by the server.

20. The method of claim 19 further comprising initiating an action by the server corresponding to the selected alternative.

21. The method of claim 17 where the dialog script may be provided upon request of the mobile communication device.

22. The method of claim 17 where providing a dialog script comprises selecting a dialog script for a preferred language of the mobile communication device.

23. The method of claim 22 where providing a dialog script comprises determining by the server a preferred language of the mobile communication device.

24. The method of claim 17 further comprising translating at least one of information and a part of the dialog script into another language by the server.

28. The method of claim 17 where a computer program product comprising one or more computer readable media having computer-executable instructions performs the steps of the method.

25. A method for communicating information from a server via a mobile communication device, comprising:

establishing a data connection between the mobile communication device and the server,

providing a dialog script for a mobile communication device by a server for performing a dialog between the mobile communication device and a user, and

receiving information by the mobile communication device.

26. The method of claim 25, where the providing of information may be performed automatically upon establishment of the data connection.