Search system using user behavior data
First Claim
1. A method for gathering context-based user feedback for a search mechanism, where said search mechanism is adapted to perform a search in response to user inputs and where at least one user has access to said search mechanism, said method comprising:
- monitoring of said search mechanism for user behavior data regarding an interaction of one of said at least one users with said search mechanism to perform a search;
monitoring said search mechanism for search mechanism response data regarding said search;
determining context data describing said search; and
determining user feedback data describing said search.
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Accused Products
Abstract
Context-based user feedback is gathered regarding searches performed on a search mechanism. The search mechanism is monitored for user behavior data regarding an interaction of a user with the search mechanism. The response data provided by the search mechanism is also monitored. Context data (describing the search) and user feedback data (the user'"'"'s feedback on the search—either explicit or implicit) are determined. This can be used, for example, to evaluate a search mechanism or to check a relevance model.
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Citations
25 Claims
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1. A method for gathering context-based user feedback for a search mechanism, where said search mechanism is adapted to perform a search in response to user inputs and where at least one user has access to said search mechanism, said method comprising:
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monitoring of said search mechanism for user behavior data regarding an interaction of one of said at least one users with said search mechanism to perform a search;
monitoring said search mechanism for search mechanism response data regarding said search;
determining context data describing said search; and
determining user feedback data describing said search. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A system for gathering context-based user feedback for a search mechanism, where said search mechanism is adapted to perform a search in response to user inputs and where at least one user has access to said search mechanism, said method comprising:
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a monitoring helper for monitoring of said search mechanism for user behavior data regarding an interaction of one of said at least one users with said search mechanism to perform a search and for monitoring said search mechanism for search mechanism response data regarding said search;
a user behavior tracer for determining context data describing said search and for determining user feedback data describing said search. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23)
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24. A method for testing a relevance model, where said relevance model provides a prediction for user satisfaction with a search performed on a search mechanism, and where said search mechanism is adapted to perform a search in response to user inputs and where at least one user has access to said search mechanism, said method comprising:
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monitoring of said search mechanism for user behavior data regarding an interaction of one of said at least one users with said search mechanism to perform a search;
monitoring said search mechanism for search mechanism response data regarding said search;
determining context data describing said search;
determining user feedback data describing said search; and
comparing said user feedback data with said prediction from said relevance model.
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25. A method for evaluating the performance of a search mechanism, where said search mechanism is adapted to perform a search in response to user inputs and where at least one user has access to said search mechanism, said method comprising:
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monitoring of said search mechanism for user behavior data regarding an interaction of one of said at least one users with said search mechanism to perform a search;
monitoring said search mechanism for search mechanism response data regarding said search;
determining context data describing said search;
determining user feedback data describing user satisfaction with said search; and
evaluating said user feedback data..
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Specification