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Listing service tracking system and method for tracking a user's interaction with a listing service

  • US 20050125408A1
  • Filed: 11/20/2003
  • Published: 06/09/2005
  • Est. Priority Date: 11/20/2003
  • Status: Abandoned Application
First Claim
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1. A method of tracking a user'"'"'s interaction with a listing service, the method comprising:

  • receiving inquiry data related to an initial inquiry of the user with the listing service;

    creating a lead record using the received inquiry data;

    storing the lead record in a database;

    creating an action record associated with the lead record each time data related to an action to be taken in furtherance of the initial inquiry is received;

    storing the action record in the database; and

    populating an interface accessible by the user with information stored in the lead and action records, and with information related to the initial inquiry received from one or more ancillary services.

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