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Targeting customers across multiple channels

  • US 20050131759A1
  • Filed: 12/12/2003
  • Published: 06/16/2005
  • Est. Priority Date: 12/12/2003
  • Status: Abandoned Application
First Claim
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1. A method for targeting customers comprising the steps of:

  • receiving a customer request on a channel;

    forming an integrated belief profile for said requesting customer for a set of channel types;

    executing said request to give a response;

    generating a promotion on the basis of said integrated belief profile; and

    providing said response and said promotion to said requesting customer.

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