Call waiting service method and apparatus in VoIP terminal with PSTN backup function

• US 20050135342A1
• Filed: 12/03/2004
• Published: 06/23/2005
• Est. Priority Date: 12/17/2003
• Status: Abandoned Application

• Current Assignee: Samsung Electronics Co. Ltd.
• Original Assignee: Samsung Electronics Co. Ltd.
• Inventors: Kim, Cheol-Beom
• Application Number:
  US11/002,224
• Publication Number:
  US 20050135342A1
• Time in Patent Office: Days
• US Class Current: 370/352
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 3/4288 Notifying a called subscriber of an incoming call during an ongoing call, e.g. Call Waiting
• CPC Class Codes: H04M 7/0057 Services where the data services network provides a telephone service in addition or as an alternative, e.g. for backup purposes, to the telephone service provided by the telephone services network

Abstract

A call waiting service method and apparatus in a voice over Internet Protocol (VoIP) terminal with a public switched telephone network (PSTN) backup function can guarantee at least two VoIP or PSTN calls to a user by providing the second telephone with a waiting tone to inform a user of the second telephone of the fact that a new incoming call is received and setting the third telephone to a waiting call when a VoIP incoming call is received from the third telephone to the second telephone while a VoIP call is performed between the first and second telephones, when a PSTN incoming call is received from the third telephone to the second telephone while a VoIP call is performed between the first and second telephones, and when a VoIP incoming call is received from the third telephone to the second telephone while a PSTN call is performed between the first and second telephones. Consequently, the conventional VoIP terminal with the PSTN backup function separately performs the VoIP call waiting service and the PSTN call waiting service, whereas the VoIP terminal with the PSTN backup function of the present invention incorporates the VoIP and PSTN call waiting services, and thus the PSTN incoming call can be guaranteed while the VoIP call is performed, and the VoIP incoming call can be guaranteed while the PSTN call is performed.

Claims

1. A call switching service method between terminals through a network, comprising:

when an incoming call is received from a third terminal to a second terminal through a first network or a second network while a call is performed between a first terminal and said second terminal through said first network, providing said second terminal with a waiting call generating signal and setting the incoming call originated from said third terminal to a waiting call; and

when a waiting call switching signal is received from said second terminal which is busy, switching said first terminal which is busy to a waiting call, and connecting a call between said second terminal and said third terminal which is set to the waiting call.

2. A call switching service method of a voice over Internet protocol terminal with a public switched telephone network backup function, comprising:

when a voice over Internet protocol or public switched telephone network incoming call is received from a third telephone to a second telephone while a voice over Internet protocol call is performed between a first telephone and said second telephone, providing said second telephone with a voice over Internet protocol or public switched telephone network waiting call generating signal and setting the incoming call from said third telephone to a waiting call;

after the incoming call from said third telephone is set to the waiting call, setting a voice over Internet protocol line and a public switched telephone network line which are connected to said voice over Internet protocol terminal to a busy mode; and

when a hook flash signal is received from said second telephone which is busy, switching said first telephone which is busy to a waiting call, and connecting a voice over Internet protocol or public switched telephone network call between said second telephone and said third telephone which is set to the waiting call.

3. The method of claim 2, wherein the waiting call generating signal includes at least one of a tone signal and a waiting call generating voice message.

4. The method of claim 2, wherein at the step of setting the incoming call from said third telephone to the waiting call, when said public switched telephone network or voice over Internet protocol incoming call is received from at least one telephone, a priority order is conferred to the incoming calls from the telephones according to a received time of the incoming calls before the sequential incoming calls of the telephones are set to the waiting calls.

5. The method of claim 2, further comprising,

in the state that the incoming call from said third telephone is set to the waiting call,

when a hook on signal is received from said second telephone which is busy, terminating a call connection with said first telephone and transmitting to said second telephone a ring signal for requesting a voice over Internet protocol call to be switched to said third telephone which is currently set to the waiting call;

and

when a hook off signal is received from said second telephone, connecting a call between said second telephone and said third telephone which is set to the waiting call.

6. A call switching service method of a voice over Internet Protocol terminal with a public switched telephone network backup function, comprising:

when a voice over Internet protocol incoming call is received from a third telephone to a second telephone while a public switched telephone network call is performed between a first telephone and said second telephone, providing said second telephone with a voice over Internet protocol waiting call generating signal and setting the voice over Internet protocol incoming call from said third telephone to a waiting call;

after setting the incoming call from said third telephone to the waiting call, setting a voice over Internet protocol line and a public switched telephone network line which are connected to said voice over Internet protocol terminal to a busy mode; and

when a hook flash signal is received from said second telephone which is busy, switching said first telephone which is busy to a waiting call, and connecting a voice over Internet protocol call between said second telephone and said third telephone which is set to the waiting call.

7. The method of claim 6, wherein the waiting call generating signal includes at least one of a tone signal and a waiting call generating voice message.

8. The method of claim 6, further comprising,

in the state that the voice over Internet protocol incoming call from said third telephone is set to the waiting call,

when a hook on signal is received from said second telephone which is busy, terminating a call connection with said first telephone and transmitting to said second telephone a ring signal for requesting a voice over Internet protocol call to be switched to said third telephone which is currently set to the waiting call;

and

when a hook off signal is received from said second telephone, connecting a voice over Internet protocol call between said second telephone and said third telephone which is set to the waiting call.

9. A call switching system between terminals through at least one different network, comprising:

a waiting call processor for providing a second terminal with a waiting call generating signal and setting an incoming call originated from a third terminal to a waiting call when said incoming call is received from said third terminal to said second terminal through a first network interface or a second network interface while a call is performed between a first terminal and said second terminal through said first network interface; and

a call switching processor for switching said first terminal which is busy to a waiting call, and connecting a call between said second terminal and said third terminal which is set to said waiting call when a waiting call switching signal is received from said second terminal which is busy.

10. The system of claim 9, wherein said waiting call generating signal provided from said waiting call processor to said second terminal includes at least one of a tone signal and a waiting call generating voice message.

11. The system of claim 9, wherein in the state that said incoming call from said third terminal is set to said waiting call, when incoming calls are received from a plurality of terminals through said first network interface or said second network interface, said waiting call processor confers a priority order to said incoming calls according to a received time of said incoming calls and sets said sequential incoming calls to said waiting calls.

12. The system of claim 9, wherein in said state that said incoming call from said third terminal is set to a waiting call, said call switching processor:

transmits to said second terminal a call switching request signal for requesting a call to be switched to said third terminal which is currently set to said waiting call when a call connection-terminating signal with said first terminal is received from said second terminal which is busy; and

connects a call between said second terminal and said third terminal which is set to said waiting call when a response signal for said call switching request signal is received from said second terminal.

13. The system of claim 12, wherein said call connection-terminating signal is a hook on signal, said call switching request signal is a ring signal, and said response signal for said call switching request signal is a hook off signal.

14. A call switching service system of a voice over Internet Protocol terminal with a public switched telephone network backup function and having a voice over Internet protocol line interface and a public switched telephone network line interface, comprising:

a first incoming call processor for providing a second telephone with a voice over Internet protocol or public switched telephone network waiting call generating signal and setting a voice over Internet protocol or public switched telephone network incoming call from a third telephone to a waiting call when said voice over Internet protocol or public switched telephone network incoming call is received from said third telephone to said second telephone through said voice over Internet protocol line interface or said public switched telephone network line interface while a voice over Internet protocol or public switched telephone network call is performed between a first telephone and said second telephone;

a second incoming call processor for setting said voice over Internet protocol or public switched telephone network line interface to a busy mode after said first incoming call processor sets said incoming call from said third telephone to said waiting call; and

a call switching processor for setting said first telephone which is busy to a waiting call and connecting said voice over Internet protocol or public switched telephone network call between said second telephone and said third telephone which is set to said waiting call by said first call processor when a hook flash signal is received from said second telephone which is busy.

15. The system of claim 14, wherein when incoming calls are received from at least one telephone through said voice over Internet protocol line interface or said public switched telephone network line interface, said first incoming call processor confers a priority order to said incoming calls according to a received time of said incoming calls and sets said sequential incoming calls to said waiting calls.

16. A method, comprising:

performing a voice over Internet protocol call between a first telephone and a second telephone while the voice over Internet protocol terminal monitors a new telephone network or voice over Internet protocol incoming call;

when a voice over Internet protocol incoming call or a telephone network incoming call is received from a third telephone to said second telephone which is currently busy, generating by the voice over Internet protocol terminal, a corresponding voice over Internet protocol or telephone network waiting tone to said second telephone to inform a user of said second telephone of an information that a new voice over Internet protocol incoming call or new telephone network incoming call is received, and setting the new voice over Internet protocol or telephone network incoming call from said third telephone to a waiting call;

when two calls are set, setting, by the voice over Internet protocol terminal, the voice over Internet protocol line and the telephone network line to a busy mode to provide the corresponding telephone with a busy tone for informing a user of the telephone which generates an incoming call of the information that the second telephone is busy; and

when both the voice over Internet protocol line and the telephone network line are set to the busy mode, monitoring by said voice over Internet protocol terminal, a hook state of the first and second telephones while checking whether or not a hook flash signal is received from the second telephone.

17. The method of claim 16, further comprising of:

when the hook flash signal is received from said second telephone, switching, said first telephone which is currently performing a voice over Internet protocol call, to a waiting call, and a voice over Internet protocol call or telephone network call is connected between the second telephone and the third telephone which is set to a waiting call, accommodating a voice over Internet protocol call or telephone network being performed between the second telephone and the third telephone.

18. The method of claim 16, further comprising of:

when the hook flash signal is not received from the second telephone, determining, by the hook flash, whether or not the first telephone is hooked on.

19. The method of claim 18, further comprising of:

when the first telephone is not hooked on, checking, by the voice over Internet protocol terminal, whether or not the second telephone is hooked on; and

when the second telephone is hooked on, terminating by the voice over Internet protocol terminal, the voice over Internet protocol or telephone network call with the first telephone which is currently busy and provides the second telephone with a ring signal.

20. The method of claim 18, further comprising of:

when a hook off signal is not received from the second telephone in which the ring signal is being generated during a predetermined time period, forwarding a voice message that a user of the second telephone does not answer to the third telephone which is set to the waiting call or the voice over Internet protocol or telephone network call connection with the third telephone which is set to the waiting call is terminated.

21. The method of claim 16, further comprising of:

when a voice over Internet protocol or telephone network incoming signal for the second telephone is received from the third telephone in the state that the voice over Internet protocol or telephone network call is carried out between the first and second telephones, providing, by the voice over Internet protocol terminal, the second telephone with a waiting tone to inform a user of the second telephone of the information that a new voice over Internet protocol or telephone network incoming call is received and sets the third telephone to the waiting call, accommodating a guaranteeing of at least two calls to a user.