Display accessory for non-graphical phone

• US 20050135598A1
• Filed: 12/19/2003
• Published: 06/23/2005
• Est. Priority Date: 12/19/2003
• Status: Abandoned Application

• Current Assignee: Alcatel SA (Nokia Corporation)
• Original Assignee: Alcatel SA (Nokia Corporation)
• Inventors: Desai, Snehal, Kopp, Dieter, Suhail, Atiya, Skoog, Frederick, Badt, Sig Harold Jr., G. Rao, Kashipati
• Application Number:
  US10/741,368
• Publication Number:
  US 20050135598A1
• Time in Patent Office: Days
• US Class Current: 379/265.90
• CPC Class Codes: H04M 1/247 Telephone sets including user guidance or feature selection means facilitating their use user interfaces specially adapted for cordless or mobile telephones H04M1/724
• CPC Class Codes: H04M 1/2477 for selecting a function from a menu display H04M1/2474 takes precedence
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 1/72469 for operating the device by selecting functions from two or more displayed items, e.g. menus or icons
• CPC Class Codes: H04M 2201/42 Graphical user interfaces
• CPC Class Codes: H04M 2203/253 where a visual mode is used instead of a voice mode
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML
• CPC Class Codes: H04M 7/0036 where the data service is an information service

Abstract

An ACD accessory (10) and a GUI accessory (100), which may be integrated into a phone or provided as a separate device, are coupled between the PSTN and the user'"'"'s legacy phone (12) to provide enhance services. The ACD accessory (10) provides visual display and selection capabilities for menus provided by the ACD system (14). The GUI accessory (100) provides enhance control of telephony features and enhanced data services though a graphical proxy server (134).

Claims

1. A device used in connection with a public switched telephone network (PSTN) telephone comprising:

a display;

processing circuitry for;

creating a data connection over the PSTN with an automatic call distribution (ACD) system;

sending and receiving data to and from the ACD system; and

displaying information on the display responsive to received data.

2. The device of claim 1 comprising input circuitry for receiving user commands.

3. The device of claim 1 wherein said display is a touchscreen display.

4. The device of claim 1 wherein said processing system includes modem circuitry for transmitting and receiving data at a fixed rate.

7. The device of claim 1 wherein said processing circuitry downloads information at predetermined time periods.

5. A device used in connection with a public switched telephone network (PSTN) telephone comprising:

a display;

processing circuitry for;

executing a graphical user interface;

creating a data connection over the PSTN with a data server for controlling operation of the graphical user interface; and

sending and receiving data to and from the data server for controlling operation of PSTN telephone features.

6. The device of claim 5 wherein said processing circuitry further downloads information for displaying on said display via the data server.

8. The device of claim 6 wherein said information includes telephone number information.

9. The device of claim 5 and further comprising voice passthru circuitry for selectively passing voice signals or data signals to the PSTN.

10. A system for providing enhanced features to a public switched telephone network (PSTN) telephone comprising:

telephone circuitry;

a device for providing a graphical user interface coupled to the telephone circuitry;

a graphic server for controlling the graphical user interface and providing data for the device; and

a switch for selectively providing a data connection to the graphic server and for providing a voice connection to the PSTN.

11. The system of claim 10 wherein said graphic server is coupled to databases for controlling PSTN telephone services.

12. The system of claim 10 wherein said graphic server can configure a voice connection through the switch responsive to a user input.

13. The system of claim 12 wherein said switch can hold the data connection during the voice connection.

14. The system of claim 10 wherein the graphic server can create a packetized voice connection responsive to a user input.