Systems and methods for assigning task-oriented roles to users

• US 20050138031A1
• Filed: 12/03/2004
• Published: 06/23/2005
• Est. Priority Date: 12/05/2003
• Status: Abandoned Application

• Current Assignee: SAP SE
• Original Assignee: SAP SE
• Inventors: Wefers, Wolfgang Marcus
• Application Number:
  US11/002,809
• Publication Number:
  US 20050138031A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/06311 Scheduling, planning or task assignment for a person or group
• CPC Class Codes: G06Q 10/06316 Sequencing of tasks or work
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations

Abstract

Methods and systems are provided for assigning task-oriented roles to persons in an organization. In accordance with one aspect, such methods and systems may perform a process including providing a set of tasks that can be performed in an organization and defining a set of roles for persons in the organization. The set of roles may be defined by assigning one or more tasks from the set of tasks to each role. Further, the process may include performing a role assignment process including assigning, by one or more business users, persons to the defined set of roles, wherein assigning comprises providing a user name for each assigned person. The role assignment process may also include creating, by an administrative power user, a user ID for each user name that does not have an associated user ID. In one aspect, the role assignment process is performed in a cascaded manner along hierarchical levels of the organization until roles at a lowest level of the organization are assigned to one or more persons. Further, the role assignment process allows business users to continue to assign the defined set of roles in the cascaded manner by only providing user names.

Claims

1. A computer-implemented method for assigning task-orientated roles to persons in an organization, comprising:

providing a set of tasks that can be performed in an organization;

defining a set of roles for persons in the organization, the set of roles being defined by assigning one or more tasks from the set of tasks to each role; and

performing a role assignment process including;

assigning, by one or more business users, persons to the defined set of roles, wherein assigning comprises providing a user name for each assigned person, and

mapping, by an administrative power user, an existing user ID to each user name that does not have an associated user ID,

wherein the role assignment process is performed in a cascaded manner along hierarchical levels of the organization until roles at a lowest level of the organization are assigned to one or more persons, and wherein the role assignment process allows business users to continue to assign the defined set of roles in the cascaded manner by only providing user names.

2. The computer-implemented method of claim 1, wherein the role assignment process allows business users to continue to assign the defined set of roles in the cascaded manner by only providing user names regardless when a provided user name causes an inconsistency among information affiliated with persons of the organization.

3. The computer-implemented method of claim 2, wherein the role assignment process includes:

providing, by a first business user, a first user name corresponding to a first person assigned a role by the first business user; and

determining that the first user name does not have a corresponding user ID thus causing an inconsistency among information affiliated with the first person.

4. The computer-implemented method of claim 3, further including:

resolving the inconsistency by;

automatically generating a replacement ID for the first user name, thus allowing the first business user to continue assigning a role to at least one other person in the organization; and

notifying the administrative power user of the inconsistency; and

mapping, by the administrative power user, an existing first user ID affiliated with the first user name.

5. The computer-implemented method of claim 4, further including:

using, by the first person, the first user ID to provide a second user name corresponding to a second person assigned a role by the first person.

6. The computer-implemented method of claim 1, wherein the organization includes a plurality of entity levels, and wherein defining the set of roles includes:

assigning each role in the set of roles to a corresponding entity level within the organization.

7. The computer-implemented method of claim 6, wherein defining the set of roles includes:

determining whether any tasks assigned to a given role has been uniquely assigned to another role.

8. The computer-implemented method of claim 7, wherein the determining step includes:

preventing the given role from being activated when it is assigned a task that has been uniquely assigned to another role.

9. The computer-implemented method of claim 1, wherein providing a set of tasks includes:

defining the set of tasks that are to be performed in the organization;

grouping the tasks within the set of tasks into task groups; and

defining role attributes for each task.

10. The computer-implemented method of claim 9, wherein defining role attributes includes at least one of:

defining, for each task, a minimum role level attribute that reflects a minimum entity level that must be associated with a role that is assigned a given task;

defining, for each task, a role unique attribute that identifies a given task as being uniquely assigned to a particular role; and

defining, for each task, a workflow unique attribute that, when enabled, identifies to multiple persons assigned the same given task when the task has been completed by any one of the multiple persons.

11. The computer-implemented method of claim 1, wherein only the administrative power user has the authority to create user IDs for the provided user names.

12. The computer-implemented method of claim 1, wherein assigning persons to the defined set of roles includes:

identifying a first business user for a first role that includes a first task of assigning roles to a first organization level of the organization.

13. The computer-implemented method of claim 12, wherein the first task includes assigning roles to a second organization level of the organization, wherein the second organization level is hierarchically below the first organization level.

14. The computer-implemented method of claim 12, wherein assigning persons to the defined set of roles includes:

identifying a second business user for a second role including a task to identify persons for roles associated with a second organization level of the organization, wherein the second organization level is hierarchically below the first organization level.

15. The computer-implemented method of claim 14, further including:

defining user IDs for the first and second person.

16. The computer-implemented method of claim 14, further including:

assigning business processes to the first organization level to create a hierarchy of business processes.

17. The computer-implemented method of claim 16, further including:

assigning business processes to the first organization level to create a hierarchy of business process groups.

18. The computer-implemented method of claim 17, wherein assigning business processes is performed in connection with a business user having authority to assign business processes with the first organization level.

19. The computer-implemented method of claim 18, further including:

assigning persons to roles associated with business process groups within the first organization level.

20. The computer-implemented method of claim 19, wherein assigning persons to roles for process groups is performed by a business user assigned to a role having a task for assigning roles to process groups within the first organization level.

21. The computer-implemented method of claim 19, wherein assigning persons to roles associated with business process groups within the first organization level includes assigning roles to business processes corresponding to each of the business process groups.

22. The computer-implemented method of claim 21, further including:

creating business process steps for each business process assigned a role.

23. A system for assigning task-orientated roles to persons in an organization, comprising:

a network of computers associated with the organization, at least one of the computers executing software that provides dedicated user interfaces for;

providing a set of tasks that can be performed in an organization;

defining a set of roles for persons in the organization, the set of roles being defined by assigning one or more tasks from the set of tasks to each role; and

performing a role assignment process including;

assigning, by one or more business users, persons to the defined set of roles, wherein assigning comprises providing a user name for each assigned person, and

mapping, by an administrative power user, an existing user ID for each user name that does not have an associated user ID,

wherein the role assignment process is performed in a cascaded manner along hierarchical levels of the organization until roles at a lowest level of the organization are assigned to one or more persons, and wherein the role assignment process allows business users to continue to assign the defined set of roles in the cascaded manner by providing user names.

24. The system of claim 23, wherein the software provides dedicated user interfaces for allowing, during the role assignment process, business users to continue to assign the defined set of roles in the cascaded manner by only providing user names regardless when a provided user name causes an inconsistency among information affiliated with persons of the organization.

25. The system of claim 24, wherein the software provides dedicated user interfaces for:

providing, by a first business user, a first user name corresponding to a first person assigned a role by the first business user; and

determining that the first user name does not have a corresponding user ID thus causing an inconsistency among information affiliated with the first person.

26. The system of claim 25, wherein the software provides dedicated user interfaces for:

resolving the inconsistency by;

automatically generating a replacement ID for the first user name, thus allowing the first business user to continue assigning a role to at least one other person in the organization; and

notifying the administrative power user of the inconsistency; and

mapping, by the administrative power user, an existing first user ID affiliated with the first user name.

27. The system of claim 26, wherein the software provides dedicated user interfaces for:

using, by the first person, the first user ID to provide a second user name corresponding to a second person assigned a role by the first person.

28. The system of claim 23, wherein the computer network includes a first set of computers associated with a first business unit of the organization and a second set of computer associated witn a second business unit of the organization.

29. The system of claim 23, wherein the organization includes a plurality of entity levels and wherein the software provides user interfaces for:

assigning each role in the set of roles to a corresponding entity level within the organization.

30. The system of claim 23, wherein the software performs processes for determining whether any tasks assigned to a given role has been uniquely assigned to another role.

31. The system of claim 26, wherein the software performs processes for preventing the given role from being activated when it is assigned a task that has been uniquely assigned to another role.

32. The system of claim 23, wherein the software provides user interfaces for:

defining the set of tasks that are to be performed in the organization;

grouping the tasks within the set of tasks into task groups; and

defining role attributes for each task.

33. The system of claim 23, wherein the software provides user interfaces for at least one of:

defining, for each task, a minimum role level attribute that reflects a minimum entity level that must be associated with a role that is assigned a given task;

defining, for each task, a role unique attribute that identifies a given task as being uniquely assigned to a particular role; and

defining, for each task, a workflow unique attribute that, when enabled, identifies to multiple persons assigned the same given task when the task has been completed by any one of the multiple persons.

34. The system of claim 23, wherein only the administrative power user has the authority to create user IDs for the provided user names.

35. The system of claim 23, wherein the software provides user interfaces for:

identifying a first business user for a first role that includes a first task of assigning roles to a first organization level of the organization.

36. The system of claim 35, wherein the first task includes assigning roles to a second organization level of the organization, wherein the second organization level is hierarchically below the first organization level.

37. The system of claim 35, wherein the software provides user interfaces for:

identifying a second business user for a role including a task to identify persons for roles associated with a second organization level of the organization, wherein the second organization level is hierarchically below the first organization level.

38. The system of claim 37, wherein the software provides user interfaces for:

defining user IDs for the first and second person.

39. The system of claim 37, wherein the software provides user interfaces for:

assigning business processes to the first organization level to create a hierarchy of business processes.

40. The system of claim 37, wherein the software provides user interfaces for:

assigning business processes to the first organization level to create a hierarchy of business process groups.

41. The system of claim 40, wherein an authorized business user, assigned a role to assign business processes within the first organization level, leverages one of the user interfaces to assign the business processes.

42. The system of claim 41, wherein the software provides user interfaces for:

assigning persons to roles associated with business process groups within the first organization level.

43. The system of claim 42, wherein the software provides user interfaces for assigning roles to business processes corresponding to each of the assigned business process groups.

44. The system of claim 43, wherein the software provides user interfaces for:

creating process steps for each business process assigned a role.

54. The system of claim 26, wherein the means for performing a role assignment process includes:

means to allow the first person to use the first user ID to provide a second user name corresponding to a second person assigned a role by the first person.

45. A computer-readable medium including instructions for performing a method, when executed by a processor, for assigning task-oriented roles in an organization, the method including:

providing a set of tasks that can be performed in an organization;

defining a set of roles for persons in the organization, the set of roles being defined by assigning one or more tasks from the set of tasks to each role; and

performing a role assignment process including;

assigning, by one or more business users, persons to the defined set of roles, wherein assigning comprises providing a user name for each assigned person, and

mapping, by an administrative power user, an existing user ID for each user name that does not have an associated user ID,

wherein the role assignment process is performed in a cascaded manner along hierarchical levels of the organization until roles at a lowest level of the organization are assigned to one or more persons, and wherein the role assignment process allows business users to continue to assign the defined set of roles in the cascaded manner by only providing user names.

46. The computer-readable medium of claim 45, wherein the role assignment process allows, during the role assignment process, business users to continue to assign the defined set of roles in the cascaded manner by only providing user names regardless when a provided user name causes an inconsistency among information affiliated with persons of the organization.

47. The computer-readable medium of claim 46, wherein the method further includes:

providing, by a first business user, a first user name corresponding to a first person assigned a role by the first business user; and

determining that the first user name does not have a corresponding user ID thus causing an inconsistency among information affiliated with the first person.

48. The computer-readable medium of claim 47, wherein the method further includes:

resolving the inconsistency by;

automatically generating a replacement ID for the first user name, thus allowing the first business user to continue assigning a role to at least one other person in the organization; and

notifying the administrative power user of the inconsistency; and

mapping, by the administrative power user, an existing first user ID affiliated with the first user name.

49. The computer-readable medium of claim 48, wherein the method further includes:

using, by the first person, the first user ID to provide a second user name corresponding to a second person assigned a role by the first person.

50. A computer system for assigning task-oriented roles in an organization, the system including:

means for providing a set of tasks that can be performed in an organization;

means for defining a set of roles for persons in the organization, the set of roles being defined by assigning one or more tasks from the set of tasks to each role; and

means for performing a role assignment process including;

means for assigning, by one or more business users, persons to the defined set of roles, wherein assigning comprises providing a user name for each assigned person, and

means for creating, by an administrative power user, a user ID for each user name that does not have an associated user ID,

wherein the role assignment process is performed in a cascaded manner along hierarchical levels of the organization until roles at a lowest level of the organization are assigned to one or more persons, and wherein the role assignment process allows business users to continue to assign the defined set of roles in the cascaded manner by only providing user names.

51. The system of claim 50, wherein the means for performing a role assignment process includes means to allow business users to continue to assign the defined set of roles in the cascaded manner by only providing user names regardless when a provided user name causes an inconsistency among information affiliated with persons of the organization.

52. The system of claim 51, wherein the means for performing a role assignment process includes:

means to allow a first business user to provide a first user name corresponding to a first person assigned a role by the first business user; and

means for determining that the first user name does not have a corresponding user ID thus causing an inconsistency among information affiliated with the first person.

53. The system of claim 52, wherein the means for performing a role assignment process includes:

means for resolving the inconsistency including;

means for automatically generating a replacement ID for the first user name, thus allowing the first business user to continue assigning a role to at least one other person in the organization; and

means for notifying the administrative power user of the inconsistency; and

means to allow the administrative power user to map an existing first user ID affiliated with the first user name.