Method of assisting a user
First Claim
1. A method of assisting a user, for use in an environment comprising:
- a user session, an external entity session and a forms engine for generating a form;
the method comprising the steps of;
registering with the user session, wherein a first session is established between the user session and the forms engine;
receiving a request for assistance from a user;
in response to receiving the request, de-registering with the user session, wherein the first session is un-established;
registering with the external entity session, wherein a second session is established between the external entity session and the forms engine;
receiving input from the external entity session; and
populating the form with the received input.
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Accused Products
Abstract
A method of assisting a user, for use in an environment comprising: a user session, an external entity session and a forms engine for generating a form. The method comprises the steps of: registering with the user session, wherein a first session is established between the user session and the forms engine; receiving a request for assistance from a user; in response to receiving the request, de-registering with the user session, wherein the first session is un-established; registering with the external entity session, wherein a second session is established between the external entity session and the forms engine; receiving input from the external entity session; and populating the form with the received input.
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Citations
19 Claims
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1. A method of assisting a user, for use in an environment comprising:
- a user session, an external entity session and a forms engine for generating a form;
the method comprising the steps of;
registering with the user session, wherein a first session is established between the user session and the forms engine;
receiving a request for assistance from a user;
in response to receiving the request, de-registering with the user session, wherein the first session is un-established;
registering with the external entity session, wherein a second session is established between the external entity session and the forms engine;
receiving input from the external entity session; and
populating the form with the received input. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 19)
- a user session, an external entity session and a forms engine for generating a form;
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18. A system for assisting a user, for use in an environment comprising:
- a user session, an external entity session and a forms engine for generating a form;
the system comprising;
means for registering with the user session, wherein a first session is established between the user session and the forms engine;
means for receiving a request for assistance from a user;
means, responsive to the receiving means, for de-registering with the user session, wherein the first session is un-established;
means for registering with the external entity session, wherein a second session is established between the external entity session and the forms engine;
means for receiving input from the external entity session; and
means for populating the form with the received input.
- a user session, an external entity session and a forms engine for generating a form;
Specification