Centralized voice over IP recording and retrieval method and apparatus

• US 20050141678A1
• Filed: 12/07/2004
• Published: 06/30/2005
• Est. Priority Date: 12/08/2003
• Status: Active Grant

• Current Assignee: Global Tel-Link Corporation
• Original Assignee: Global Tel-Link Corporation
• Inventors: Anders, Joseph Clifton
• Granted Patent: US 7,551,732 B2
• Time in Patent Office: Days
• US Class Current: 379/67.100
• CPC Class Codes: H04L 63/30 for supporting lawful interception, monitoring or retaining of communications or communication related information circuit switched telephony call monitoring H04M3/2281
• CPC Class Codes: H04L 65/1083 In-session procedures
• CPC Class Codes: H04M 1/656 for recording conversations
• CPC Class Codes: H04M 2203/301 Management of recordings
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656

Abstract

The present subject matter is directed to an apparatus and methodology for recording, at a central data center, telephone conversations originating from remote locations. The present subject matter has particular utility to the penal (corrections) environment in that it discloses a methodology for recording and storing voice and related data at a central data center remote from either the origination or destination locations of a telephone call placed by an inmate in a prison or other facility. The disclosed technology permits storage of both voice and call related data at a remote facility in such a manner that the data is searchably accessible by authorized personnel at other remote locations by way of network or Internet connection to the central data center.

Claims

1. An audio recording system, comprising:

a telephone instrument located at a first location;

an analog to digital converter, having an input and an output, said telephone instrument coupled to said input of said analog to digital converter; and

a data storage device located at a second location physically remote from said first location, said data storage device coupled to said output of said analog to digital converter, whereby conversation data from conversations conducted by way of said telephone instrument may be recorded and stored at said second location physically remote from said first location.

2. An audio recording system as in claim 1, further comprising:

a wide area network coupled between said analog to digital converter and said data storage device.

3. An audio recording system as in claim 1, further comprising:

a data compressor coupled to said output of said analog to digital converter.

4. An audio recording system as in claim 1, further comprising:

a workstation coupled to said data storage device and configured to access recorded conversation data stored in said storage device.

5. An audio recording system as in claim 4, wherein said workstation is coupled to said storage device via a wide area network, and wherein said workstation is configured to search accessed recorded conversation data.

6. An audio recording system as in claim 1, further comprising:

a workstation coupled to said analog to digital converter and configured to access ongoing conversations.

7. An audio recording system as in claim 6, wherein said wide area network is the Internet.

8. An audio monitoring and recording system, comprising:

a telephone instrument located at a first location;

an analog to digital converter having an analog input and a digital output, said telephone instrument coupled to said input of said analog to digital converter;

a storage device coupled to said output of said analog to digital converter, said storage device being configured to store recorded conversation data files corresponding to said digital output of said analog to digital converter;

a streaming converter coupled to said storage device; and

a workstation coupled to said streaming converter, whereby audio originating from said telephone instrument may be monitored at said workstation.

9. An audio monitoring and recording system as in claim 8, wherein said streaming converter may be selectively coupled to said output of said storage device whereby a previously recorded conversation may be monitored.

10. An audio monitoring and recording system as in claim 8, wherein said streaming converter may be selectively coupled to said output of said analog to digital converter whereby an ongoing conversation may be monitored.

11. An audio monitoring and recording system as in claim 8, wherein conversation identifying data is associated with said recorded conversation data files stored on said storage device, and wherein said workstation is configured to perform logical searches of said conversation identifying data.

12. An audio monitoring and recording system as in claim 8, wherein said workstation is configured to perform searches of said conversation data.

13. An audio monitoring system as in claim 12, wherein said workstation is coupled to said streaming converter by way of a wide area network.

14. An audio monitoring and recording system as in claim 13, wherein the wide area network is the Internet.

15. An audio retrieval system, comprising:

a storage device configured to store data files corresponding to recorded conversation;

a streaming converter coupled to said storage device; and

a workstation remotely coupled to said streaming converter, whereby audible reproductions of said recorded conversations may be monitored at said workstation.

16. An audio retrieval system as in claim 15, wherein conversation identifying data is associated with said data files stored on said storage device and said workstation is configured to perform logical searches of said conversation identifying data.

17. An audio retrieval system as in claim 15, wherein said workstation is configured to perform searches of said data files.

18. An audio retrieval system as in claim 15, wherein said workstation is coupled to said streaming converter by way of a wide area network.

19. An audio retrieval system as in claim 18, wherein the wide area network is the Internet.

20. A specialized phone system for use in relation to a prison environment, having an audio recording system, comprising:

a telephone instrument located at a first location situated within a prison facility;

an analog to digital converter, having an input and an output, said telephone instrument coupled to said input of said analog to digital converter; and

a data storage device located at a second location comprising a defined central data center physically remote from said first location, said data storage device coupled to said output of said analog to digital converter, whereby inmate conversation data from inmate conversations conducted by way of said telephone instrument may be recorded and stored at said central data center physically remote from said prison facility.

21. A specialized phone system as in claim 20, further comprising:

a wide area network coupled between said analog to digital converter and said data storage device.

22. A specialized phone system as in claim 20, further comprising:

a data compressor coupled to said output of said analog to digital converter.

23. A specialized phone system as in claim 20, further comprising:

a workstation coupled to said data storage device and configured to access recorded inmate conversation data stored in said storage device.

24. A specialized phone system as in claim 23, wherein said workstation is coupled to said storage device via a wide area network, and wherein said workstation is configured to search accessed inmate recorded conversation data.

25. A specialized phone system as in claim 20, further comprising:

a workstation coupled to said analog to digital converter and configured to access ongoing inmate conversations.

26. A specialized phone system as in claim 20, further comprising:

a streaming converter coupled to said data storage device; and

a workstation coupled to said streaming converter, whereby inmate conversations originating from said telephone instrument may be monitored at said workstation.

27. A specialized phone system as in claim 20, wherein inmate conversation identifying data is associated with said recorded conversation data files stored on said data storage device, and wherein said workstation is configured to perform logical searches of said inmate conversation identifying data.