Communication assistance system and method
First Claim
1. A communication assistance system for providing access to information corresponding to a plurality of subscribers, the system comprising:
- a telephone switch for receiving calls from a plurality of requesters desiring access to said information corresponding to subscribers;
a database configured to store said information corresponding to each of said subscribers, including phone numbers of each of said subscribers; and
a dial string translator configured to receive dial strings dialed by said plurality of requesters and translate said received dial strings to a corresponding digit sequence associated with a service provided by said communication assistance system.
3 Assignments
0 Petitions
Accused Products
Abstract
A communication assistance system is provided for providing access to information corresponding to a plurality of subscribers. The system includes a telephone switch for receiving calls from a plurality of requesters desiring access to the information corresponding to subscribers. A database stores the information corresponding to each of the subscribers, including their phone numbers. A dial string translator receives dial strings dialed by the plurality of requesters and translate them to a corresponding digit sequence associated with a service provided by the communication assistance system.
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Citations
38 Claims
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1. A communication assistance system for providing access to information corresponding to a plurality of subscribers, the system comprising:
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a telephone switch for receiving calls from a plurality of requesters desiring access to said information corresponding to subscribers;
a database configured to store said information corresponding to each of said subscribers, including phone numbers of each of said subscribers; and
a dial string translator configured to receive dial strings dialed by said plurality of requesters and translate said received dial strings to a corresponding digit sequence associated with a service provided by said communication assistance system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A communication assistance system for providing access to information corresponding to a plurality of subscribers, the system comprising:
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a telephone switch for receiving calls from a plurality of requesters desiring to access said information corresponding to subscribers; and
a database directory listing storing information corresponding to each one of said subscribers, said information including a Pre-Announcement field containing information indicating whether a requester is pre-announced before a voice connection to a subscriber is made. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35)
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36. A communication assistance system for providing access to information corresponding to a plurality of subscribers, the system comprising:
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a telephone switch for receiving calls from a plurality of requesters desiring access to said information corresponding to subscribers;
a database directory listing storing information corresponding to each one of said subscribers including their phone numbers, said information including a Pre-Announcement field containing information indicating whether a requester is pre-announced before a voice connection to a subscriber is made; and
a dial string translator configured to receive dial strings dialed by each one of said plurality of requesters and translate said received dial strings to a corresponding digit sequence associated with a service provided by said communication assistance system.
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37. A method of operating a communication assistance system for providing access to information corresponding to a plurality of subscribers, said method comprising the steps of:
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receiving calls from a plurality of requesters desiring to access said information corresponding to subscribers at a telephone switch;
accessing a first database and retrieving said information corresponding to a subscriber, including phone numbers of each of said subscribers; and
receiving dial strings dialed by each one of said plurality of requesters and translating said received dial strings to a corresponding digit sequence associated with a service provided by said communication assistance system.
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38. A method of operating a communication assistance system for providing access to information corresponding to a plurality of subscribers, said method comprising the steps of:
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receiving calls from a plurality of a requesters desiring to access said information corresponding to subscribers at a telephone switch; and
storing information corresponding to each one of said subscribers in a database directory listing, said information including a Pre-Announcement field containing information indicating whether a requester is pre-announced before a voice connection to a subscriber is made.
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Specification