Remote process capture, identification, cataloging and modeling
First Claim
Patent Images
1. A method for modeling a process, comprising the steps of:
- remotely capturing actions of a user in performing the process;
storing said captured actions as captured data files;
cataloging said captured data files; and
modeling the process using said captured data files.
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Accused Products
Abstract
A system and method for remote capture, identification, cataloging, and modeling of processes remotely captures the processes performed by a user on a machine, for example, a computer. Capture may include capturing input to the computer and manual tasks via video and/or audio capture. The tasks are identified, cataloged and stored. Modeling is possible by streaming the captured data back to a computer. The captured data may be edited and the edited versions compared or benchmarked by performing simulations of each.
194 Citations
39 Claims
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1. A method for modeling a process, comprising the steps of:
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remotely capturing actions of a user in performing the process;
storing said captured actions as captured data files;
cataloging said captured data files; and
modeling the process using said captured data files.
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2. A method of process capture, comprising the steps of:
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automated remote capturing of a process performed by a user, said capturing including capture of the user'"'"'s interactions with a computer;
generating captured process files of said captured process; and
storing said captured process files in a storage. - View Dependent Claims (3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method for modeling a process, comprising the steps of:
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remotely capturing actions of a user in performing the process on a computer;
storing said captured actions as captured data files; and
streaming the captured data files to a computer to simulate a user performing the process. - View Dependent Claims (13, 14, 33)
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15. A method for modeling a business process in a business or organization having a plurality of computers connected to a network, comprising the steps of:
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defining capture settings of users using said plurality of computers;
remotely capturing interactions with said plurality of computers according to said capture settings as capture data files; and
storing said capture data files in a repository. - View Dependent Claims (16, 17)
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18. A method for identifying a process, comprising the steps of:
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remotely capturing actions of a user in performing the process;
storing said captured actions as captured data files; and
automatically cataloging said captured data files by pattern matching of said captured data files against a process definition. - View Dependent Claims (19, 20)
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21. A method of process capture, comprising the steps of:
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automated remote capturing of a process performed by a user, said capturing including capture of the user'"'"'s interactions with a computer;
automated remote capturing of at least one of audio and video data of the process performed by the user;
generating captured process files of said captured process including flagging portions of said at least one of said audio and video data to corresponding interactions of the user with the computer; and
storing said captured process files in a storage.
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22. A system for modeling a process on a computer, comprising:
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capture software on the computer operable to capture as data files actions of a user in performing the process;
an identification system connected to the computer and operable to identify the data files as corresponding to actions in performing the process;
a cataloging system connected to said identification system and operable to sort the data files into identified and unidentified files;
a data storage connected to receive said identified and unidentified files;
a modeling system connected to a computer to stream said data files to the computer for emulation of the process.
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23. A system for process capture, comprising:
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connections to inputs of a computer through which remote capture is made of a process performed by a user including capture of the user'"'"'s interactions with the computer;
a data manager connected to said input connections from which captured process files of said captured process are forwarded; and
a data storage connected to receive said captured process files from said data manager. - View Dependent Claims (24, 25, 26, 27, 28, 29, 30)
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31. A system for modeling a process, comprising:
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a remote capture apparatus connected to capture actions of a user in performing the process on a computer;
a data storage connected to receive said captured actions as captured data files; and
a connection to a computer to stream the captured data files to the computer to simulate a user performing the process. - View Dependent Claims (32)
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34. A system for modeling a business process in a business or organization having a plurality of computers connected to a network, comprising:
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an interface operable to define capture settings of users using said plurality of computers;
remote capture connections to capture interactions with said plurality of computers according to said capture settings as capture data files; and
a data storage connected to receive said capture data files. - View Dependent Claims (35)
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36. A system for identifying a process, comprising:
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remote capturing elements operable to capture actions of a user in performing the process;
a data storage connected to said remote capture apparatus to receive said captured actions as captured data files; and
a cataloging element connected to receive said captured data files and operable to perform pattern matching of said captured data files against a process definition. - View Dependent Claims (37, 38)
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39. A system of process capture, comprising:
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an automated remote capturing software element in a computer operable to capture a process performed by a user, said capturing including capture of the user'"'"'s interactions with the computer;
at least one of audio and video data capturing devices of the process performed by the user;
a data manager connected to said automated remote capturing element and said at least one of said audio and video data capturing devices to pass captured process files of said captured process including flagging portions of said at least one of said audio and video data to corresponding interactions of the user with the computer; and
a data storage connected to receive said captured process files.
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Specification