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System and method for decision analysis and resolution

  • US 20050144151A1
  • Filed: 04/01/2004
  • Published: 06/30/2005
  • Est. Priority Date: 04/02/2003
  • Status: Abandoned Application
First Claim
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1. A method for decision analysis and resolution, wherein an event is associated with a root cause, the method comprising the steps of:

  • relating a solution to the root cause;

    determining whether the solution can resolve the event automatically;

    automatically resolving the event when the event can be resolved automatically; and

    providing information for resolving the event to a user when the event cannot be resolved automatically.

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