System for communicating with a server through a mobile communication device

• US 20050144255A1
• Filed: 10/15/2004
• Published: 06/30/2005
• Est. Priority Date: 10/15/2003
• Status: Active Grant

• Current Assignee: Harman Becker Automotive Systems GmbH (Samsung Electronics Co. Ltd.)
• Original Assignee: Marcus Hennecke
• Inventors: Hennecke, Marcus
• Granted Patent: US 7,552,221 B2
• Time in Patent Office: Days
• US Class Current: 709/217
• CPC Class Codes: H04M 2203/2061 Language aspects
• CPC Class Codes: H04M 2203/553 Data upload
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 7/0036 where the data service is an information service

Abstract

Disclosed are systems and methods for providing information from a server via a mobile communication device. One implementation of a method includes the acts of automatically determining a preferred language of the mobile communication device by the server, and providing information in a preferred language for the mobile communication device by the server.

Claims

1. A method for providing information by a server via a mobile communication device, comprising the steps of:

(a) automatically determining a preferred language of the mobile communication device by the server,

(b) providing the information in the preferred language for the mobile communication device by the server.

2. The method according to claim 1, where step (a) comprises requesting preferred language information by the server from the mobile communication device.

3. The method according to claim 2 where the requesting step comprises requesting language settings of the mobile communication device.

4. The method according to claim 1, where step (a) comprises determining at least two preferred languages and ranking the preferred languages according to a predetermined criterion.

5. The method according to claim 4, where the preferred language is selected from the at least two preferred languages based on the ranking.

6. The method according to claim 4, where each preferred language of the mobile communication device has an assigned priority and the preferred languages are ranked based on the priority.

7. The method according to claim 4, where the providing information comprises using translation means for more than one language, and where each translation means has an assigned performance value, and the preferred languages are ranked based on the performance values.

8. The method according to claim 1, where the providing information comprises providing a dialog script for the mobile communication device by the server for performing a dialog between the mobile communication device and a user, and running the dialog script on the mobile communication device.

9. The method according to claim 8, where the providing the dialog script comprises the server selecting a dialog script for the preferred language.

10. The method according to claim 1, where the providing information comprises activating one or more of:

a translation means of the server or a translation means of the mobile communication device for the preferred language.

11. The method according to claim 10, where activating a translation means is performed if no dialog script for the preferred language can be selected.

12. The method according to claim 1, where the providing information comprises selecting a human operator for the preferred language.

13. The method according to claim 1, where the providing information comprises running a dialog script on the server for performing a dialog between the server and a user.

14. The method according to claim 13, where the running a dialog script on the server is initiated by the mobile communication device.

16. The method according to claim 14, where the automatically transmitting is performed upon request of the server.

17. The method according to claim 14, further comprising transmitting the language settings of the mobile communication device.

18. The method according to claim 14, further comprising receiving a dialog script for performing a dialog between the mobile communication device and a user from the server, and running the dialog script on the mobile communication device.

19. The method according to claim 14, further comprising initiating running a dialog script on the server for performing a dialog between the server and a user.

20. The method according to claim 14, further comprising activating a translation means of the mobile communication device for the preferred language.

21. The method according to claim 14, further comprising transmitting the language settings of a speech recognition module of the mobile communication device.

22. The method of claim 14, further comprising:

establishing a data connection between the server and the mobile communication device;

automatically determining a preferred language of the mobile communication device by the server;

providing the information in a preferred language for the mobile communication device by the server;

automatically transmitting preferred language information from the mobile communication device; and

receiving the information by mobile communication device.

15. A method for receiving information by a mobile communication device from a server, comprising automatically transmitting preferred language information from the mobile communication device to the server.

23. A computer program product, comprising one or more computer readable media having computer-executable instructions for providing information by a server via a mobile communication device, where the instructions include:

(a) instructions for automatically determining a preferred language of the mobile communication device, and

(b) instructions for providing information in the preferred language for the mobile communication device.