Metrics capability self assessment

• US 20050144592A1
• Filed: 12/24/2003
• Published: 06/30/2005
• Est. Priority Date: 12/24/2003
• Status: Active Grant

• Current Assignee: Ent Services Development Corporation LP (DXC Technology Company)
• Original Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Inventors: Kumar, Sanjay, Easterday, Dorothy J., Palmer, Lynne L., Maschino, Debra L., Below, Paul A.
• Granted Patent: US 8,595,051 B2
• Time in Patent Office: Days
• US Class Current: 717/124
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

A method, system, and computer program product for systematically collecting metrics implementation data for use by an enterprise is provided. In one embodiment, a metrics capability self assessment (MCSA) system determines a set of information sections important in determining implementation of metrics in an organization within the enterprise. The MCSA system also determines a set of questions for each information section which measure the degree of implementation of metrics within a given one of set of information sections. These are typically determined by a group within the enterprise and entered into the MCSA system. The MCSA system then provides a user with the set of questions and receives responses to the set of questions. These questions are presented to each organization and project site within the organization on a periodic basis to ensure a systematic collection of information. Based on the answers, a scale is assigned to each group site or project site within the organization, wherein the scale provides a simple means of determining the level of metrics implementation of a group. Responses from the various project sites and organization sites may then be grouped into statistical information for presentation to a user. The information can be used either statistically or in raw form by a user to make plans and changes in metric systems to enable the enterprise to become more efficient and make better use of metrics.

Claims

1. A method for systematically collecting metrics implementation data for use by an enterprise, the method comprising:

determining a set of information sections important in determining implementation of metrics in an organization within the enterprise;

determining a set of questions for each information section which measure the degree of implementation of metrics within a given one of set of information sections;

providing a user with the set of questions, and receiving responses to the set of questions.

2. The method as recited in claim 1, further comprising:

prohibiting the user from submitting the responses until all questions have been answered.

3. The method as recited in claim 1, further comprising;

submitting the responses to an authorizing user for authorization prior to submitting the responses to a database of responses.

4. The method as recited in claim 1, further comprising:

calculating a scale for the organization submitting the responses, wherein the scale indicates the degree to which metrics have been implemented by the organization during a specified time period.

5. The method as recited in claim 4, further comprising:

adding the information received from the organization to a database of information received from all organizations within the enterprise; and

organizing the database of information by a set of criteria.

6. The method as recited in claim 5, wherein the set of criteria comprise at least one of organization name, organization site location, and time period.

7. The method as recited in claim 5,-further comprising:

creating at least one of a report, a table, and a graph from the database of information; and

presenting the at least one of a report, a table, and a graph to a user.

8. A computer program product in a computer readable media for use in a data processing system for systematically collecting metrics implementation data for use by an enterprise, the computer program product comprising:

first instructions for determining a set of information sections important in determining implementation of metrics in an organization within the enterprise;

second instructions for determining a set of questions for each information section which measure the degree of implementation of metrics within a given one of set of information sections;

third instructions for providing a user with the set of questions, and

fourth instructions for receiving responses to the set of questions.

9. The computer program product as recited in claim 8, further comprising:

fifth instructions for prohibiting the user from submitting the responses until all questions have been answered.

10. The computer program product as recited in claim 8, further comprising;

fifth instructions for submitting the responses to an authorizing user for authorization prior to submitting the responses to a database of responses.

11. The computer program product as recited in claim 8, further comprising:

fifth instructions for calculating a scale for the organization submitting the responses, wherein the scale indicates the degree to which metrics have been implemented by the organization during a specified time period.

12. The computer program product as recited in claim 11, further comprising:

sixth instructions for adding the information received from the organization to a database of information received from all organizations within the enterprise; and

seventh instructions for organizing the database of information by a set of criteria.

13. The computer program product as recited in claim 12, wherein the set of criteria comprise at least one of organization name, organization site location, and time period.

14. The computer program product as recited in claim 12, further comprising:

eighth instructions for creating at least one of a report, a table, and a graph from the database of information; and

ninth instructions for presenting the at least one of a report, a table, and a graph to a user.

15. A system for systematically collecting metrics implementation data for use by an enterprise, the system comprising:

first means for determining a set of information sections important in determining implementation of metrics in an organization within the enterprise;

second means for determining a set of questions for each information section which measure the degree of implementation of metrics within a given one of set of information sections;

third means for providing a user with the set of questions, and

fourth means for receiving responses to the set of questions.

16. The system as recited in claim 15, further comprising:

fifth means for prohibiting the user from submitting the responses until all questions have been answered.

17. The system as recited in claim 15, further comprising;

fifth means for submitting the responses to an authorizing user for authorization prior to submitting the responses to a database of responses.

18. The system as recited in claim 15, further comprising:

fifth means for calculating a scale for the organization submitting the responses, wherein the scale indicates the degree to which metrics have been implemented by the organization during a specified time period.

19. The system as recited in claim 18, further comprising:

sixth means for adding the information received from the organization to a database of information received from all organizations within the enterprise; and

seventh means for organizing the database of information by a set of criteria.

20. The system as recited in claim 19, wherein the set of criteria comprise at least one of organization name, organization site location, and time period.

21. The system as recited in claim 19, further comprising:

eighth means for creating at least one of a report, a table, and a graph from the database of information; and

ninth means for presenting the at least one of a report, a table, and a graph to a user.