×

Method and system for maintaining a business office appliance through log files

  • US 20050165929A1
  • Filed: 03/08/2005
  • Published: 07/28/2005
  • Est. Priority Date: 02/04/2000
  • Status: Abandoned Application
First Claim
Patent Images

1. A computer program product comprising:

  • a computer storage medium and a computer program code mechanism embedded in the computer storage medium for execution on a business office appliance and for monitoring the business office appliance, the computer program code mechanism comprising;

    a first computer code device configured to generate a monitoring message, including error messages and warnings detected on the business office appliance;

    a second computer code device configured to transmit the monitoring message to a remote service center for diagnosis of the error messages and warnings at the remote service center; and

    a third computer code device configured to receive an acknowledgment that the service center received the monitoring message.

View all claims
  • 0 Assignments
Timeline View
Assignment View
    ×
    ×