Dynamic contact list management system and method

• US 20050175021A1
• Filed: 10/12/2004
• Published: 08/11/2005
• Est. Priority Date: 02/06/2004
• Status: Active Grant

• Current Assignee: Sound View Innovations, LLC (Sound View Innovation Holdings, LLC)
• Original Assignee: Alcatel-Lucent SA (Nokia Corporation)
• Inventors: Ozugur, Timucin, Wengrovitz, Michael S.
• Granted Patent: US 7,675,903 B2
• Time in Patent Office: Days
• US Class Current: 370/401
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04M 2203/2011 Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
• CPC Class Codes: H04M 3/42323 PBX's with CTI arrangements
• CPC Class Codes: H04M 3/5191 interacting with the Internet
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04M 3/60 Semi-automatic systems, i.e. in which the numerical selection of the outgoing line is under the control of an operator

Abstract

A dynamic contact list management (DCLM) method and system operable in a communications network environment. In one embodiment, upon receiving a communication request from an originating party over a first network towards a networked party, a query is generated for determining and locating an IM address associated with the originating party. Upon establishing presence awareness between the originating party and the networked party, the IM address of the originating party is added to a contact list database associated with the networked party. The IM address, which is persistent at least for the duration of a first communication session established responsive to the communication request, may be used for engaging in a second communication session between the parties.

Claims

1. A dynamic contact list management method operable in a communications network environment, comprising:

upon receiving a communication request from an originating party towards a networked party over a first network, generating a query to determine an instant message (IM) address associated with said originating party;

establishing presence awareness between said originating party and-said networked party;

adding said IM address of said originating party to a contact list database associated with said networked party;

establishing a first communication session responsive to said communication request between said originating party and said networked party; and

deleting said IM address of said originating party from said contact list database responsive to terminating said first communication session.

2. The dynamic contact list management method operable in a communications network environment as recited in claim 1, wherein said IM address is deleted substantially immediately upon termination of said first communication session.

3. The dynamic contact list management method operable in a communications network environment as recited in claim 1, wherein said IM address is deleted after being persistent for a predetermined amount of time.

4. The dynamic contact list management method operable in a communications network environment as recited in claim 1, wherein said first network comprises a network selected from the group consisting of a Private Branch Exchange (PBX) network, a Public Switched Telephone Network (PSTN) and an Internet Protocol (IP)-based network.

5. The dynamic contact list management method operable in a communications network environment as recited in claim 1, wherein said communication request is related to at least one of voice communication, video communication, data communication, text message communication, electronic mail communication, and multimedia communication.

6. The dynamic contact list management method operable in a communications network environment as recited in claim 1, wherein said second communication session comprises at least one of an instant message session, a text chat session, a multimedia session, a document exchange session, and a desktop sharing session.

7. The dynamic contact list management method operable in a communications network environment as recited in claim 1, wherein said second network comprises a Internet Protocol (IP)-based network.

8. The dynamic contact list management method operable in a communications network environment as recited in claim 7, wherein said IP-based network comprises a local area network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

9. The dynamic contact list management method operable in a communications network environment as recited in claim 7, wherein said IP-based network comprises a wide area network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

10. The dynamic contact list management method operable in a communications network environment as recited in claim 7, wherein said IP-based network comprises an enterprise intranet network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

11. The dynamic contact list management method operable in a communications network environment as recited in claim 7, wherein said IP-based network comprises a public packet-switched network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

12. The dynamic contact list management method operable in a communications network environment as recited in claim 1, wherein said query comprises a peer-to-peer request propagated over said second network.

13. The dynamic contact list management method operable in a communications network environment as recited in claim 1, wherein said query comprises a database query for searching a service database to determine said IM address.

14. The dynamic contact list management method operable in a communications network environment as recited in claim 13, wherein said service database comprises a third-party database associated with a white pages server.

15. The dynamic contact list management method operable in a communications network environment as recited in claim 13, wherein said service database comprises an internal database that is operable to serve an enterprise including said networked party.

16. A dynamic contact list management system operable in a communications network environment, comprising:

means for generating a query to determine an instant message (IM) address associated with an originating party, said means operating responsive to a communication request received from said originating party towards a networked party over a first network;

means for establishing presence awareness between said originating party and said networked party;

database management means for adding said IM address of said originating party to a contact list database associated with said networked party;

means for establishing a first communication session responsive to said communication request between said originating party and said networked party; and

database management means for deleting said IM address of said originating party from said contact list database responsive to terminating said first communication session.

17. The dynamic contact list management system operable in a communications network environment as recited in claim 16, wherein said IM address is deleted substantially immediately upon termination of said first communication session.

18. The dynamic contact list management system operable in a communications network environment as recited in claim 16, wherein said IM address is deleted after being persistent for a predetermined amount of time.

19. The dynamic contact list management system operable in a communications network environment as recited in claim 16, wherein said first network comprises a network selected from the group consisting of a Private Branch Exchange (PBX) network, a Public Switched Telephone Network (PSTN) and an Internet Protocol (IP)-based network.

20. The dynamic contact list management system operable in a communications network environment as recited in claim 16, wherein said communication request is related to at least one of voice communication, video communication, data communication, text message communication, electronic mail communication, and multimedia communication.

21. The dynamic contact list management system operable in a communications network environment as recited in claim 16, wherein said second communication session comprises at least one of an instant message session, a text chat session, a multimedia session, a document exchange session, and a desktop sharing session.

22. The dynamic contact list management system operable in a communications network environment as recited in claim 16, wherein said second network comprises a Internet Protocol (IP)-based network.

23. The dynamic contact list management system operable in a communications network environment as recited in claim 22, wherein said IP-based network comprises a local area network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

24. The dynamic contact list management system operable in a communications network environment as recited in claim 22, wherein said IP-based network comprises a wide area network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

25. The dynamic contact list management system operable in a communications network environment as recited in claim 22, wherein said IP-based network comprises an enterprise intranet network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

26. The dynamic contact list management system operable in a communications network environment as recited in claim 22, wherein said IP-based network comprises a public packet-switched network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

27. The dynamic contact list management system operable in a communications network environment as recited in claim 16, wherein said query comprises a peer-to-peer request propagated over said second network.

28. The dynamic contact list management system operable in a communications network environment as recited in claim 16, wherein said query comprises a database query for searching a service database to determine said IM address.

29. The dynamic contact list management system operable in a communications network environment as recited in claim 28, wherein said service database comprises a third-party database associated with a white pages server.

30. The dynamic contact list management system operable in a communications network environment as recited in claim 28, wherein said service database comprises an internal database that is operable to serve an enterprise including said networked party.

31. A dynamic contact list management method operable in a communications network environment, comprising:

generating a query to determine an instant message (IM) address associated with a knowledge-specific entity relative to a networked party disposed in a presence-capable network;

establishing presence awareness between said knowledge-specific entity and said networked party;

adding said IM address of said knowledge-specific entity to a contact list database associated with said networked party; and

deleting said IM address of said knowledge-specific entity from said contact list database after a predetermined amount of time.

32. The dynamic contact list management method operable in a communications network environment as recited in claim 31, wherein said query comprises a peer-to-peer request operable to be propagated over said presence-capable network.

33. The dynamic contact list management method operable in a communications network environment as recited in claim 31, wherein said query comprises a database query for searching a service database to determine said IM address.

34. The dynamic contact list management method operable in a communications network environment as recited in claim 33, wherein said service database comprises an internal database that is operable to serve an enterprise including said networked party and said knowledge-specific entity.

35. The dynamic contact list management method operable in a communications network environment as recited in claim 31, wherein said presence-capable network comprises a Internet Protocol (IP)-based network.

36. The dynamic contact list management method operable in a communications network environment as recited in claim 35, wherein said IP-based network comprises a local area network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

37. The dynamic contact list management method operable in a communications network environment as recited in claim 35, wherein said IP-based network comprises a wide area network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

38. The dynamic contact list management method operable in a communications network environment as recited in claim 35, wherein said IP-based network comprises an enterprise intranet network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

39. The dynamic contact list management method operable in a communications network environment as recited in claim 35, wherein said IP-based network comprises a public packet-switched network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

40. A dynamic contact list management system operable in a communications network environment, comprising:

means for generating a query to determine an instant message (IM) address associated with a knowledge-specific entity relative to a networked party disposed in a presence-capable network;

means for establishing presence awareness between said knowledge-specific entity and said networked party;

database management means for adding said IM address of said knowledge-specific entity to a contact list database associated with said networked party; and

database management means for deleting said IM address of said knowledge-specific entity from said contact list database after a predetermined amount of time.

41. The dynamic contact list management system operable in a communications network environment as recited in claim 40, wherein said query comprises a peer-to-peer request operable to be propagated over said presence-capable network.

42. The dynamic contact list management system operable in a communications network environment as recited in claim 40, wherein said query comprises a database query for searching a service database to determine said IM address.

43. The dynamic contact list management system operable in a communications network environment as recited in claim 42, wherein said service database comprises an internal database that is operable to serve an enterprise including said networked party and said knowledge-specific entity.

44. The dynamic contact list management system operable in a communications network environment as recited in claim 40, wherein said presence-capable network comprises a Internet Protocol (IP)-based network.

45. The dynamic contact list management system operable in a communications network environment as recited in claim 44, wherein said IP-based network comprises a local area network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

46. The dynamic contact list management system operable in a communications network environment as recited in claim 44, wherein said IP-based network comprises a wide area network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

47. The dynamic contact list management system operable in a communications network environment as recited in claim 44, wherein said IP-based network comprises an enterprise intranet network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.

48. The dynamic contact list management system operable in a communications network environment as recited in claim 44, wherein said IP-based network comprises a public packet-switched network operable with a protocol selected from the group consisting of Session Initiation Protocol (SIP), Extensible Messaging and Presence Protocol (XMPP) and IBM Sametime protocol.