Video surveillance system and methods of use and doing business
First Claim
1. A method of video surveillance and monitoring of a transaction terminal, the method of video surveillance and monitoring comprising:
- displaying a plurality of transaction terminal transactions to a user, each transaction terminal transaction being associated with a transaction identifier;
linking the plurality of transaction terminal transactions to video records of the transaction terminal transactions using the transaction identifiers;
allowing a user to select a transaction terminal transaction from the plurality of transaction terminal transactions;
retrieving a video record associated with the transaction terminal transaction selected by the user; and
displaying to the user a video record of the transaction terminal transaction selected by the user.
1 Assignment
0 Petitions
Accused Products
Abstract
Methods and systems for video surveillance and monitoring of at least one transaction terminal are provided. According to one method, a plurality of transaction terminal transactions are displayed to a user, each transaction terminal transaction being associated with a transaction identifier. The plurality of transaction terminal transactions are linked to video records of the transaction terminal transactions using the transaction identifiers. A user is allowed to select at least one transaction terminal transaction and at least one video record associated with the selected transaction terminal transaction is retrieved and displayed to the user.
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Citations
20 Claims
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1. A method of video surveillance and monitoring of a transaction terminal, the method of video surveillance and monitoring comprising:
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displaying a plurality of transaction terminal transactions to a user, each transaction terminal transaction being associated with a transaction identifier;
linking the plurality of transaction terminal transactions to video records of the transaction terminal transactions using the transaction identifiers;
allowing a user to select a transaction terminal transaction from the plurality of transaction terminal transactions;
retrieving a video record associated with the transaction terminal transaction selected by the user; and
displaying to the user a video record of the transaction terminal transaction selected by the user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A computing application of the type useable to display video images of a transaction terminal, the computing application comprising:
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(A) a user interface system having;
(a) a transaction termination transaction display screen configured to display a plurality of transaction terminal transactions to a user;
(b) a user input component configured to allow a user to select at least one of the plurality of transaction terminal transactions;
(c) a video display screen configured to display to the user video images of the selected transaction terminal transaction;
(B) a data import facility configured to retrieve transaction data and video data, the video data comprising video images of at least one of the plurality of transaction terminal transactions;
(C) a data export facility configured to transmit user requests to a video database server;
(D) a search system in communication with the user interface system and the video database server, the transaction terminal transactions comprising transaction identifiers and transaction signals, the video data comprising video identifiers, the search subsystem further in communication with the transaction signals, the transaction identifiers, and the video identifiers, the search subsystem comprising a search algorithm that associates transaction identifiers with corresponding video identifiers. - View Dependent Claims (16, 17, 18)
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19. A surveillance system of the type useable to monitor transactions at a transaction terminal, the surveillance system comprising:
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(A) a transaction terminal that generates transaction signals representing particular transactions carried out on the transaction terminal;
(B) a camera proximate the transaction terminal and operative to capture video data comprising images of the transaction terminal associated with the particular transactions carried out on the transaction terminal;
(C) a transaction marker in communication with the transaction terminal, the transaction marker operable to associate a first marker with the transaction signal generated by the transaction terminal for a first transaction carried out on the transaction terminal;
(D) a video marker in communication with the video data, the video marker operable to associate a second marker with video data associated with the first transaction;
(E) a database at least associating the first marker with the second marker; and
(F) a viewing station in communication with the database, whereby an operator may access the database and view the video data associated with the first transaction.
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20. A method of video surveillance and monitoring of a transaction terminal, the method of video surveillance and monitoring comprising:
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recording video images of a transaction terminal during a first transaction;
generating a transaction signal corresponding to the first transaction;
associating a video image identifier with the video images;
associating a transaction signal identifier with the transaction signal;
associating the video image identifier with a corresponding transaction signal identifier; and
at a viewing station, allowing an operator to view the video images by selecting the first transaction.
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Specification