Managing an occupant of a structure during an emergency event
First Claim
1. A method of managing an occupant of a structure during an emergency event, the method comprising:
- obtaining an emergency response management system for the structure prior to the emergency event;
establishing communications between the emergency response management system and a personal wireless communication device of the occupant;
obtaining location information for the occupant on the emergency response management system, wherein the location information is based on at least one of an occupant profile, contact information used in establishing communications, or a communication received from the personal wireless communication device via at least one of an Internet message, a text message, a selection of at least one menu option, or a verbal statement; and
providing the location information from the emergency response management system for use by a responder.
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Accused Products
Abstract
An occupant management method, system, and program product that associate occupant information with information about a physical area. For example, the invention can generate a hierarchical representation of a physical area such as a building or the like. The hierarchical representation is used to manage occupants of the physical area. For example, contact information for occupants can be maintained and associated with a physical location, and/or directions can be provided from a starting point to a designated destination point. The hierarchical representation can be used to facilitate two-way communication between an occupant and an emergency responder during an emergency event. Further, a response plan can be defined for an emergency event and implemented when the emergency event is identified.
162 Citations
24 Claims
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1. A method of managing an occupant of a structure during an emergency event, the method comprising:
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obtaining an emergency response management system for the structure prior to the emergency event;
establishing communications between the emergency response management system and a personal wireless communication device of the occupant;
obtaining location information for the occupant on the emergency response management system, wherein the location information is based on at least one of an occupant profile, contact information used in establishing communications, or a communication received from the personal wireless communication device via at least one of an Internet message, a text message, a selection of at least one menu option, or a verbal statement; and
providing the location information from the emergency response management system for use by a responder. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A system for managing an occupant of a structure during an emergency event, the system comprising:
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an emergency response management system;
means for establishing communications between the emergency response management system and a personal wireless communication device of the occupant;
means for obtaining location information for the occupant on the emergency response management system, wherein the location information is based on at least one of an occupant profile, contact information used in establishing communications, or a communication received from the personal wireless communication device via at least one of an Internet message, a text message, a selection of at least one menu option, or a verbal statement; and
means for providing the location information from the emergency response management system for use by a responder. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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21. A computer-readable medium comprising computer program code, which when executed, enables a computer infrastructure to manage an occupant of a structure during an emergency event, the computer program code comprising:
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means for obtaining an emergency response management system for the structure prior to the emergency event;
means for establishing communications between the emergency response management system and a personal wireless communication device of the occupant;
means for obtaining location information for the occupant on the emergency response management system, wherein the location information is based on at least one of an occupant profile, contact information used in establishing communications, or a communication received from the personal wireless communication device via at least one of an Internet message, a text message, a selection of at least one menu option, or a verbal statement; and
means for providing the location information from the emergency response management system for use by a responder. - View Dependent Claims (22, 23, 24)
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Specification