System and method for securing remote access to a remote system
First Claim
1. A system for providing a user initiated, secure data connection between a user and a second party, comprising:
- a remote server;
a user computer including a hardware component and at least one software component, wherein said user computer may be directed to couple to said remote server;
a second party computer, wherein said user computer may be directed to couple to said remote server; and
wherein said remote server provides at least an access key which, when entered by a user at said user computer, causes said user computer software component, in cooperation with said remote server, to provide a data connection from said second party computer to said user computer through said remote server.
1 Assignment
0 Petitions
Accused Products
Abstract
A system and method that provides secure, remote access and/or control to remotely located software and/or hardware. A third party logs into a support server with a valid log in and password. The third party requests that the support server application program generate a key which the third party ultimately transmits to a customer or user. The customer enters the key into a software component operating on the customer'"'"'s computer which initiates an encrypted connection to the support server. The third party then attaches to the customer session which initiates an encrypted connection to the customer or computer through the support server. The actions of the third party are logged or tracked by the support server for auditing purposes and possible review by the customer. Accordingly, the user or customer can control the connection on an outward basis, thereby not requiring a potentially dangerous security “opening” into the user'"'"'s network.
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Citations
13 Claims
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1. A system for providing a user initiated, secure data connection between a user and a second party, comprising:
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a remote server;
a user computer including a hardware component and at least one software component, wherein said user computer may be directed to couple to said remote server;
a second party computer, wherein said user computer may be directed to couple to said remote server; and
wherein said remote server provides at least an access key which, when entered by a user at said user computer, causes said user computer software component, in cooperation with said remote server, to provide a data connection from said second party computer to said user computer through said remote server. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A system for providing a user initiated, secure data connection between a user and a second party, comprising:
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a remote server;
a user computer including a hardware component and at least one software component, wherein said user computer may be directed to couple to said remote server;
a second party computer, wherein said second party computer may be directed to couple to said remote server; and
wherein said remote server provides at least an access key, wherein said at least an access key is generated by said remote server upon request by said second party, and wherein said second party transmits said at least an access key to said user at said user computer, for entry into said user computer software component operating on said user computer which, wherein when said at least an access key is entered by a user at said user computer, causes said user computer software component, in cooperation with said remote server, to provide said encrypted data connection from said second party computer to said user computer through said remote server.
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Specification