Message exchange server allowing near real-time exchange of messages, and method

• US 20050190898A1
• Filed: 02/26/2004
• Published: 09/01/2005
• Est. Priority Date: 02/26/2004
• Status: Abandoned Application

• Current Assignee: First Media Group Incorporated (First Media Group)
• Original Assignee: First Media Group Incorporated (First Media Group)
• Inventors: Priest, Craig, Hood, Grant
• Application Number:
  US10/788,249
• Publication Number:
  US 20050190898A1
• Time in Patent Office: Days
• US Class Current: 379/88.18
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/42008 Systems for anonymous communication between parties, e.g. by use of disposal contact identifiers
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

A method provides users of a system facilitating the exchange of messages in near-real time, the option of hearing greetings of other users currently in communication with the system and sending messages to them, and of hearing greetings of users who were previously in communication with the system to exchange messages in near real-time. Thus, current users can hear greetings of others who they missed. Advantageously, current users may spend more time using the system listening to messages of users no longer connected to the system.

Claims

1. A method of operating a system providing a service allowing a plurality of users to communicate with each other in near real-time, said method comprising:

for each of said plurality of users storing a temporary greeting;

allowing users currently in communication with said system to receive to temporary greetings of other users currently in communication with said system, and allowing said users to send messages to said other users;

maintaining an index of users previously in communication with said system to exchange messages with others in near-real time, and no-longer in communication with said system to exchange messages in near real-time;

providing users currently in communication with said system with greetings of said users previously in communication with said system;

receiving an originated message from one of said users currently in communication with said system, for one of said users previously in communication with said system response to a greeting of said one of said users previously in communication with said system;

storing said originated message for later retrieval by said one of said users previously in communication with said system.

2. The method of claim 1, wherein said system permits bridging of telephone calls between said users currently in communication with said system.

3. The method of claim 2, wherein greetings of said users previously in communication with said system are presented sequentially in an order reflective of when said users were previously in communication with said system.

4. The method of claim 1, wherein users of said system are charged based on the amount of time spent in communication with said system.

5. The method of claim 1, wherein users of said system are charged based on the number of messages listened to.

6. The method of claim 1, wherein said index of users previously in communication with said system to exchange messages with others in near-real time, and no-longer in communication with said system to exchange messages in near real-time is part of a database.

7. The method of claim 1, wherein said greetings are stored voice files.

8. The method of claim 7, wherein said messages are voice messages.

9. The method of claim 8, wherein said originated message comprises a voice message.

10. The method of claim 9, wherein said providing is performed in response to receiving DTMF options entered by one of said users currently in communication with said system.

11. A computer readable medium, storing computer executable instructions that when loaded at a message exchange server, used to exchange messages between users, adapts said message exchange server to:

for each of said plurality of users store a temporary greeting;

allow users currently in communication with said server to receive temporary greetings of other users currently in communication with said server, and allowing said users to send messages to said other users;

maintain an index of users previously in communication with said server to exchange messages with others in near-real time, and no-longer in communication with said server to exchange messages in near real-time;

provide users currently in communication with said server with greetings of said users previously in communication with said server;

receive an originated message from one of said users currently in communication with said server, for one of said users previously in communication with said system in response to a greeting of said one of said users previously in communication said system;

store said originated message for later retrieval by said one of said users previously in communication said system.

12. The computer readable medium of claim 11, further storing computer executable instructions that when loaded at said message exchange server, adapts said message exchange server to bridge telephone calls between said users currently in communication with said server.

13. The computer readable medium of claim 11, further storing computer executable instructions that when loaded at said message exchange server, adapt said message exchange server to, present greetings of said users previously in communication with said server sequentially in an order reflective of when said users were previously in communication with said server.

14. The computer readable medium of claim 11, further storing computer executable instructions that when loaded at said message exchange server, adapt said message exchange server to charge users of said system based on the amount of time spent in communication with said system.

15. The computer readable medium of claim 11, further storing computer executable instructions that when loaded at said message exchange server, adapt said message exchange server to charge users of said system are charged based on the number of messages listened to.

16. The computer readable medium of claim 11, further storing computer executable instructions that when loaded at said message exchange server, adapt said message exchange server to store said greetings as voice files.

17. The computer readable medium of claim 11, further storing computer executable instructions that when loaded at said message exchange server, adapt said message exchange server to store said messages as voice messages.

18. An apparatus facilitating exchange of voice messages, comprising:

a network interface interconnecting said apparatus to a communications network, to allow a message originator to dispatch a voice message to a recipient;

a processor in communication with said network interface;

memory for storing voice messages to be exchanged,

said memory storing program instructions, adapting said apparatus to;

for each of said plurality of users store a temporary greeting;

allow users currently in communication with said server to listen to temporary greetings of other users currently in communication with said apparatus, and allowing said users to send messages to said other users;

maintain an index of users previously in communication with said apparatus to exchange messages with others in near-real time, and no-longer in communication with said apparatus to exchange messages in near real-time;

provide users currently in communication with said apparatus with greetings of said users previously in communication with said apparatus;

receive a message from one of said users currently in communication with said apparatus, for one of said users previously in communication with said system in response to a greeting of said one of said users previously in communication with said system;

store said message for later retrieval by said one of said users previously connected.

19. The apparatus of claim 18, wherein said interface comprises a telephone network interface.