Feedback system for visual content with enhanced navigation features

• US 20050192854A1
• Filed: 10/14/2004
• Published: 09/01/2005
• Est. Priority Date: 02/27/2004
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: SAP AG (SAP SE)
• Inventors: Ebert, Peter S., Yusuf, Zia
• Granted Patent: US 7,756,970 B2
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G09B 7/02 of the type wherein the student is expected to construct an answer to the question which is presented or wherein the machine gives an answer to the question presented by a student

Abstract

A feedback system for visual content is described that allows individual users to obtain feedback regarding selected visual content. The feedback system includes a content navigation enhancer that provides useful navigation and feedback features to a feedback-providing user. When the selected visual content includes a plurality of screens of visual content, the content navigation enhancer may associate an identifier with each of the screens, where each identifier provides a link to its respective screen. The content navigation enhancer may ensure that all of the identifiers are displayed on a user interface, regardless of which screen of visual content is simultaneously displayed on the user interface. Thus, the feedback-providing user has access to all of the screens, regardless of which screen is currently being displayed. Accordingly, the feedback-providing user may select a desired screen to submit corresponding feedback, and may understand a flow or order of the screens of visual content.

Claims

1. A system comprising:

a feedback system operable to receive first visual content and second visual content from a first user and provide the first and second visual content to a second user together with feedback elements for obtaining feedback from the second user regarding the first and second visual content; and

a content navigation enhancer operable to associate a first identifier with the first visual content and a second identifier with the second visual content, where the first identifier provides access to the first visual content and the second identifier provides access to the second visual content, during the obtaining of feedback from the second user.

2. The system of claim 1 wherein the feedback system and the content navigation enhancer are operable to generate a user interface in which the first identifier and the second identifier are simultaneously displayed to the second user in conjunction with the first visual content, such that the second user has access to the second visual content through the second identifier.

3. The system of claim 2 wherein the content navigation enhancer is operable to scale a size of the first and second identifiers within the user interface, such that the first identifier, the second identifier, and any other identifiers associated with other visual content received from the first user, are constantly visible within the user interface during the display of the first visual content.

4. The system of claim 2 wherein the content navigation enhancer is operable to determine a sequential order of the first and second visual content, such that the first and second identifiers are generated within the user display so as to represent the sequential order.

5. The system of claim 4 wherein the content navigation enhancer is operable to receive the sequential order from the first user.

6. The system of claim 2 wherein the content navigation enhancer is operable to display the first identifier differently from the second identifier when the first visual content is displayed with the user interface.

7. The system of claim 2 wherein the content navigation enhancer is operable to mark the first identifier on the user interface in response to a submission of feedback regarding the first visual content by the second user.

8. The system of claim 2 wherein the content navigation enhancer is operable to provide information regarding the second visual content in response to a selection of the second identifier by the second user, while the first visual content is displayed on the user interface.

9. The system of claim 2 wherein the content navigation enhancer is operable to provide a grabber tool within the user interface that allows the second user to view selected portions of the first visual content when the first visual content is too large to be entirely displayed within a display of the user interface.

10. The system of claim 1 wherein the feedback system is operable to receive feedback from the second user regarding the first visual content, and further operable to receive revised feedback from the second user regarding the first visual content, and update the feedback based on the revised feedback.

11. The system of claim 1 comprising an administration service operable to provide the first and second visual content and feedback elements to the second user as part of a feedback campaign that is individually-tracked with respect to the first user, the administration service further operable to provide the first user with results of the feedback campaign.

12. The system of claim 11 wherein the administration service is operable to store the visual content and the feedback in association with the feedback campaign and the first user.

13. The system of claim 1 wherein the feedback elements include a virtual note creator, the virtual note creator operable to allow the second user to place a virtual note on a selected portion of the first or second visual content and thereby provide specific feedback regarding the selected portion.

14. The system of claim 13 wherein the virtual note creator is operable to generate color-coded virtual notes, and wherein each color code corresponds to a specified type of feedback.

15. The system of claim 13 wherein the virtual note creator is operable to generate virtual notes that, once placed on the selected portion, are expanded or collapsed by a selection of the first or second user to view the contents thereof.

16. A method comprising:

receiving first visual content and second visual content from a first user;

associating the first visual content with a first identifier;

associating the second visual content with a second identifier;

providing the first identifier and second identifier to a second user, for display on a user interface together with the first visual content;

providing feedback elements through the user interface for receiving feedback from the second user; and

receiving the feedback from the second user, by way of the feedback elements.

17. The method of claim 16 wherein associating the first visual content with the first identifier comprises providing access to the first visual content through the first identifier, and wherein associating the second visual content with the second identifier comprises providing access to the second visual content through the second identifier.

18. The method of claim 16 wherein providing the first identifier and second identifier to the second user comprises providing the first identifier and the second identifier in an order corresponding to a sequential order of the first visual content and the second visual content.

19. The method of claim 16 wherein providing the first identifier and second identifier to the second user comprises displaying the first identifier differently from the second identifier while the first visual content is displayed with the user interface.

20. The method of claim 16 wherein providing the first identifier and second identifier to a second user comprises providing information regarding the second visual content in response to a selection of the second identifier by the second user, while the first visual content is displayed on the user interface.

21. The method of claim 16 comprising marking the first identifier on the user interface in response to receiving feedback from the second user regarding the first visual content.

22. The method of claim 16 comprising receiving the feedback from the user regarding the first visual content;

receiving revised feedback from the second user regarding the first visual content; and

updating the feedback based on the revised feedback.

23. The method of claim 16 wherein providing feedback elements through the user interface comprises providing a virtual not creator for allowing the second user to select color-coded virtual notes for placement on selected portions of the first visual content.

24. The method of claim 16 comprising maintaining the first and second visual content, a user identifier associated with the first user and a feedback campaign for obtaining feedback from the second user regarding the first and second visual content, the feedback, and the feedback campaign in association with one another.

25. A user interface comprising:

a first portion for displaying first visual content on which feedback is sought from a viewing user;

a second portion for displaying a first identifier associated with the first visual content and for displaying a second identifier associated with second visual content; and

a third portion for displaying feedback elements that are available to the viewing user for providing feedback regarding the first visual content.

26. The user interface of claim 25 wherein selection of the second identifier by the viewing user causes display of the second visual content within the first portion of the user interface, to thereby enable the viewing user to provide feedback regarding the second visual content using the feedback element.

27. The user interface of claim 25 wherein an order of the first identifier and second identifier within the second portion corresponds to a sequential order of the first visual content and the second visual content.

28. The user interface of claim 25 wherein the first identifier is displayed differently from the second identifier within the second portion when the first visual content is displayed within the first portion.

29. The user interface of claim 25 wherein the first identifier is marked in response to a submission of the feedback from the viewing user regarding the first visual content.

30. The user interface of claim 25 wherein the third portion comprises a submit button that is displayed as a re-submit button upon submission of the feedback regarding the first visual content, when the first visual content is displayed in the first portion.

31. The user interface of claim 25 wherein the second identifier displays information about the second visual content within the second portion, upon selection of the second identifier by the viewing user, while the first visual content is displayed in the first portion.