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System and method to provide and display enhanced feedback in an online transaction processing environment

  • US 20050192958A1
  • Filed: 12/30/2004
  • Published: 09/01/2005
  • Est. Priority Date: 02/26/2004
  • Status: Active Grant
First Claim
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1. A system to facilitate computer-based commerce, the system including:

  • a feedback collection module to receive feedback information from at least one of a first user and automatically from an information system following completion of a transaction in an online transaction processing environment, the feedback information relating to at least one of a plurality of performance categories;

    a feedback score generator to generate a feedback score utilizing the feedback information; and

    a feedback communication module to provide the feedback score.

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