System and method for integrating reservation information with personal information management

• US 20050193011A1
• Filed: 09/08/2004
• Published: 09/01/2005
• Est. Priority Date: 02/03/2004
• Status: Abandoned Application

• Current Assignee: Wizard Co., Inc. (Avis Budget Group Incorporated)
• Original Assignee: Wizard Co., Inc. (Avis Budget Group Incorporated)
• Inventors: Levinson, David, Meo, Sam, Peebles, John, Kost, Robert
• Application Number:
  US10/935,836
• Publication Number:
  US 20050193011A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting

Abstract

Methods, apparatus and systems coordinate reservation scheduling information of a reservation system with personal management/organizer application. A reservation coordinating module, preferably integrated with personal organizer application, is configured to provide a user with the ability to direct the creation, deletion, modification and viewing of reservations from the user'"'"'s personal organizer application. The module communicates requests from a system on which the module is installed to the reservation system and receives responses therefrom. The module automates storing or modifying associated appointments in the data structure of the personal management application in conjunction with successful reservations creation/change operations communicated with the reservation system.

Claims

1. A method for integrating reservation information with personal information management information comprising:

providing control instructions for a processor and data at a first node of a network, the control instructions including instructions for managing appointments and instructions for storing data associated with appointments;

providing a reservation system with reservation data stored at a second node of the network;

creating appointment data and reservation data such that when a reservation is created, at least a portion of information associated with the reservation is stored at the first node as associated appointment data and also at the second node as reservation data;

modifying the associated appointment data at the first node to cause a change to the associated appointment data and the reservation data at both nodes; and

modifying the reservation data at the second node to cause a change to the associated appointment data and the reservation data at both nodes.

2. The method of claim 1 wherein the reservation data comprises rental automobile information.

3. The method of claim 2 wherein the network is an internet.

4. The method of claim 3 wherein the processor is a component of a personal computer.

5. The method of claim 4 wherein the control instructions comprise an add in component of a calendar program.

6. The method of claim 5 wherein the calendar program is Microsoft Outlook.

7. The method of claim 1 wherein the control instructions of the first node control synchronously viewing of the associated appointment of the first node by confirming reservation data from the second node.

8. The method of claim 7 wherein the control instructions of the first node control synchronously viewing of the associated appointment by displaying the reservation data from the second node.

9. The method of claim 1 wherein the control instructions of the first node control synchronously canceling of the associated appointment of the first node by confirming cancellation of reservation data from the second node.

10. The method of claim 1 wherein the control instructions of the first node control synchronously modifying of the associated appointment of the first node by requesting a reservation data change by the system of the second node and confirming the change of reservation data from the second node.

11. A system for integrating reservation information with personal information management information comprising:

a means for managing customer reservation data on a first node of a network;

a means for managing personal appointment data on a second node of the network; and

reservation coordinator instructions to automate synchronization of personal appointment data associated with customer reservation data, the reservation coordinator instructions at the second node, the reservation coordinator instructions being configured to associate personal appointment data at the second node, with customer reservation data of the first node;

wherein reservation coordinator instructions create associated appointment data at the second node and reservation data at the first node such that when a reservation is created, at least a portion of information associated with the reservation is stored at the second node as associated appointment data and also at the first node as reservation data.

12. The system of claim 11 wherein the reservation coordinator instructions synchronously modifies the associated appointment data at the second node to cause a change to the associated appointment data and the reservation data at both nodes.

13. The system of claim 12 wherein the reservation coordinator synchronously modifies the reservation data at the first node to cause a change to the associated appointment data and the reservation data at both nodes.

14. The system of claim 13 wherein the reservation data comprises rental automobile information.

15. The system of claim 14 wherein the network is an internet.

16. The system of claim 15 wherein the means for managing personal appointment data includes a personal computer coupled to the network.

17. The system of claim 16 wherein the reservation coordinator instructions comprise an add in component of a calendar program.

18. The system of claim 17 wherein the calendar program is Microsoft Outlook.

19. The system of claim 11 wherein the reservation coordinator instructions control synchronously viewing of the associated appointment of the second node by confirming reservation data from the first node.

20. The system of claim 19 wherein the reservation coordinator instructions of the second node control synchronously viewing of the associated appointment by displaying the reservation data from the first node.

21. The system of claim 11 wherein the reservation coordinator instructions of the second node control synchronously canceling of the associated appointment of the second node by confirming cancellation of reservation data from the first node.

22. The system of claim 11 wherein the reservation coordinator instructions of the second node control synchronously modifying of an associated appointment of the second node by requesting a reservation data change to the first node and confirming the change of reservation data from the first node.

23. A method for coordinating the reservations of a reservation system with the scheduling information of a personal organizer running on a user'"'"'s system comprising the steps of:

accessing a reservation coordinator for controlling a user'"'"'s system, the reservation coordinator configured on the user'"'"'s system to enable a user to direct scheduling of reservations with a reservation system through a communications link from the user'"'"'s system and further configured to store scheduling information of the reservation system in a personal organizer of the user'"'"'s system;

communicating through the communications link a scheduling request for reserving a resource tracked by the reservation system, the scheduling request initiated under the control of the reservation coordinator in response to user input on the user'"'"'s system;

receiving through the communications link a reservation confirmation from the reservation system relating to the scheduling request; and

storing scheduling information of the reservation confirmation as an associated appointment in a personal organizer of the user'"'"'s system under the control of the reservation coordinator.

24. The method of claim 23 wherein the reservation coordinator is integrated in the personal organizer of the user'"'"'s system.

25. The method of claim 24 wherein the reservation coordinator is an add in component of the personal organizer.

26. The method of claim 25 wherein the reservation system is an automobile rental service and the scheduling information includes information associated with renting an automobile including the time and date of pickup.

27. The method of claim 23 further comprising the step of canceling a reservation of the reservation system under the control of the reservation coordinator, wherein the step of canceling comprises the sub-steps of:

requesting cancellation of a reservation of the reservation system through the communications link in response to a user selecting cancellation of an associated appointment in the personal organizer on the user'"'"'s system;

receiving through the communications link confirmation of cancellation of the reservation by the reservation system; and

modifying or removing the associated appointment of the personal organizer on the user'"'"'s system to reflect cancellation on the reservation system.

28. The method of claim 27 further comprising the step of modifying a reservation of the reservation system under the control of the reservation coordinator, wherein the step of modifying the reservation comprises the sub-steps of:

sending a modified scheduling request through the communications link to the reservation system, the scheduling request including modified scheduling information entered by a user in response to a user selecting a modification operation with respect to an associated appointment in the personal organizer on the user'"'"'s system,

receiving through the communications link a reservation confirmation from the reservation system relating to the modified scheduling request;

storing scheduling information of the reservation confirmation as an associated appointment in a personal organizer of the user'"'"'s system;

requesting cancellation of a previous reservation of the reservation system through the communications link, the previous reservation relating to the associated appointment in the personal organizer on the user'"'"'s system from which the user selected the modification operation,

receiving through the communications link confirmation of cancellation of the previous reservation by the reservation system; and

removing an associated appointment of the personal organizer on the user'"'"'s system to reflect cancellation of the previous reservation on the reservation system.

29. The method of claim 23 further comprising the step of controlling viewing of the scheduling information of an associated appointment of the personal organizer on the user'"'"'s system under control of the reservation coordinator, wherein the step of viewing comprises the sub-steps of:

querying the reservation system through the communications link for scheduling information of the reservation system in response to a user selecting an associated appointment in the personal organizer on the user'"'"'s system;

receiving scheduling information through the communications link from the reservation system relating to the associated appointment; and

displaying received scheduling information of the reservation system from the associated appointment.

30. The method of claim 29 wherein the step of viewing further comprises the sub-step of displaying scheduling information of the personal organizer from the associated appointment in the absence of receiving scheduling information of the reservation system through the communications link from the reservation system.

31. The method of claim 23 further comprising the step of automatically sending one or more email messages to selected users of other personal organizers under the control of the reservation coordinator, the email messages including control instructions for automating entering of the scheduling information of the reservation system into the other personal organizers of the selected users.

32. A medium for storing processor control instructions for a computer or the like, the medium including a reservation coordinator module with processor control instructions for coordinating reservations of a reservation system with scheduling information of a personal organizer application of a personal scheduling system, the reservation coordinator module comprising:

a user interface with a prompt to enable a user to selectably initiate a request for a reservation to schedule resources managed by a reservation system, the user interface integratable with a personal organizer application for generally organizing scheduling information of a user, the personal organizer application having a calendar data structure;

a create routine responsive to the user interface, the create routine for sending requests for reservations of resources available to the reservation system and for receiving a confirmation response with reservation scheduling information for the available resources, the request and response communicated via an accessible communications device,

a store operation responsive to the confirmation response of the create routine, the store operation for placing the reservation scheduling information of the reservation system as an associated appointment in the calendar data structure of the personal organizer application;

whereby the reservation coordinator module enables a user of the personal organizer application running on a personal scheduling system to direct scheduling of resources of the reservation system from the personal organizer application and automating entry of the reservation scheduling information from the reservation system in the personal organizer application.

33. The medium of claim 32 wherein the reservation coordinator module is an add in component for the personal organizer application.

34. The medium of claim 33 wherein the reservation system is an automobile rental service and the reservation coordinator module is configured to send the requests to a server of the reservation system of the automobile rental service with the requests configured to include automobile information.

35. The medium of claim 32 wherein the reservation coordinator module further comprises a canceling routine for canceling a reservation of the reservation system, the canceling routine including instructions for controlling:

communicating a request for cancellation of a reservation of the reservation system in response to a user selecting cancellation of an associated appointment in the calendar data structure of the personal organizer application;

receiving a communicated confirmation of cancellation of the reservation of the reservation system; and

modifying or removing the associated appointment of the calendar data structure of the personal organizer application to reflect cancellation by the reservation system.

36. The medium of claim 35 wherein the reservation coordinator module further comprises a modify routine for modifying a reservation of the reservation system and an associated appointment of the personal organizer application.

37. The medium of claim 36 wherein the modify routine comprises instructions for controlling:

communicating a modified scheduling request to the reservation system, the scheduling request including modified scheduling information entered by a user in response to a user selecting a modification prompt with respect to an associated appointment in the data structure of the personal organizer application,

receiving a communicated reservation confirmation from the reservation system relating to the modified scheduling request;

storing scheduling information of the reservation confirmation as an associated appointment in the data structure of the personal organizer application;

communicating a request for cancellation of a previous reservation of the reservation system, the previous reservation relating to the associated appointment in the personal organizer on the user'"'"'s system from which the user selected the modification prompt,

receiving a communicated confirmation of cancellation of the previous reservation by the reservation system; and

removing an associated appointment from the data structure of the personal organizer application to reflect cancellation of the previous reservation on the reservation system.

38. The medium of claim 32 wherein the reservation coordinator module further comprises a viewing routine, the viewing routine for controlling viewing of the scheduling information of an associated appointment of the data structure of the personal organizer application, the viewing routine comprising instructions for controlling:

communicating a query of the reservation system for scheduling information of the reservation system in response to a user selecting an associated appointment of the data structure of the personal organizer application;

receiving communicated reservation system scheduling information from the reservation system relating to the associated appointment; and

displaying the communicated reservation system scheduling information from the reservation system.

39. The medium of claim 38 wherein the viewing routine further comprises instructions for controlling displaying of scheduling information of the data structure of the personal organizer application from the associated appointment in the absence of receiving communicated reservation system scheduling information from the reservation system.

40. The medium of claim 32 wherein the reservation coordinator module further comprises instructions for controlling automatically sending one or more email messages from the personal organizer application to selected users of other personal organizer applications, the email messages including control instructions for automating entering of the scheduling information of the reservation system into the data structures of the other personal organizer applications.

41. A system for controlling coordinating of reservation scheduling information of a reservation service and personal scheduling information of a personal organizer comprising:

a reservation system for managing and scheduling availability of resources of a reservation service for a plurality of users of the resources of the reservation service, the reservation system coupled to a communications network to receive requests and send responses over the communications network, the requests and responses relating to managing and scheduling of the resources;

an integratable reservation coordinator configured for integration with a personal organizer application that manages a user'"'"'s appointments, the appointments relating to events associated with a reservation of the reservation system and other events not associated with the reservation system, the personal organizer application and reservation coordinator to be executed on a user'"'"'s personal scheduling system accessible to the communications network;

wherein the reservation coordinator is further configured with operations to enable a user of the personal organizer application to direct coordination of reservations of the reservation system by communicating automated requests to the reservation system for creating or deleting reservations, the operations initiated by a user of an interface of the personal organizer application, the reservation coordinator further configured with automated operations to enter or remove an appointment associated with a reservation of the reservation system, the automated enter or remove operations changing a calendar data structure of the personal organizer application to coordinate a change made in the reservation system in conjunction with requests made by the reservation coordinator.

42. The system of claim 41 wherein the reservation service is an automobile rental service and the reservation system includes a database configured with rental automobile information.