Intelligent message delivery system

• US 20050195076A1
• Filed: 02/07/2005
• Published: 09/08/2005
• Est. Priority Date: 02/05/2004
• Status: Abandoned Application

• Current Assignee: Caretouch Communications, Inc. (ResMed Incorporated)
• Original Assignee: Caretouch Communications, Inc. (ResMed Incorporated)
• Inventors: Lund, Craig J., McCulloch, William R.
• Application Number:
  US11/053,692
• Publication Number:
  US 20050195076A1
• Time in Patent Office: Days
• US Class Current: 340/500
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G16H 80/00 ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression

Abstract

A system for delivering messages to a subscriber of a notification application. The system includes a plurality of available script templates defining formats for scripts, a message builder receiving application-specific data and building a script based on a previously unused script template, and merging the application-specific data with the script, and a message delivery module causing a human-understandable message to be delivered to the subscriber, the human-understandable message being generated from the script. A method for delivering a message to a recipient includes receiving an application message including one or more codes corresponding to script segments, mapping each of the codes to an associated script segment from a script component data set, the script component data set including a set of script segments that express a common meaning with a different phrase, generating a script composed of the associated script segments, and causing a human-understandable message to be delivered to the recipient, wherein the human-understandable message is based on the generated script.

Claims

1. A method for delivering a message to a recipient, the message associated with a subject, the method comprising:

receiving an application message including one or more codes corresponding to script segments in a script component data set including a set of script segments that express a common meaning with a different phrase;

mapping each of the codes to an associated script segment in the script component data set;

generating a script composed of the associated script segments; and

causing a first human-understandable message to be delivered to the recipient, wherein the first human-understandable message is based on the generated script.

2. A method as recited in claim 1 wherein the one or more codes map to corresponding data categories referenced in the Minimum Data Set (MDS) 2.0.

3. A method as recited in claim 1 wherein said mapping comprises selecting a script segment from an application-specific script component data set that associates application-specific codes with script segments.

4. A method as recited in claim 3 wherein the script segments are derived from multiple sources.

5. A method as recited in claim 1 wherein the script component data set is extensible.

6. A method as recited in claim 1 wherein the script component data set can be extended to include application-specific script components.

7. A method as recited in claim 1, wherein the application message includes a supplemental data, wherein the method further comprises merging the supplemental data into the script.

8. A method as recited in claim 1 further comprising selecting a script template that defines the format for the script from a set of available script templates;

and

generating a second human-understandable message from the randomly selected script template.

9. A method as recited in claim 8 wherein said selecting includes randomly selecting a script template.

10. A method as recited in claim 1 further comprising:

registering a application that can use the script component data set; and

receiving application-specific script components related to the application.

11. A method as recited in claim 1 further comprising:

registering a application that can use the script component data set; and

selecting an industry-specific script component data set associated with the application, the industry-specific script component data set including one or more standard industry data categories associated with script segments.

12. A system for delivering messages to a subscriber of a notification application, the system comprising:

a plurality of available script templates defining formats for scripts;

a message builder receiving application-specific data and building a script based on a previously unused script template, and merging the application-specific data with the script; and

a message delivery module causing a human-understandable message to be delivered to the subscriber, the human-understandable message being generated from the script.

13. A system as recited in claim 12 further comprising a message retriever module operable to retrieve a previously built script in response to a request from the subscriber, and notify the message delivery module to cause another human-understandable message based on the previously built script to be delivered to the subscriber.

14. A system as recited in claim 12 further comprising a script component dictionary including a plurality of script component identifiers that may be referenced by the notification application, each script component identifier associated with a script segment, and wherein a set of two or more script segments express a common meaning using a different phrase.

15. A system as recited in claim 12 wherein the message delivery module causes the script to be converted from text to synthesized speech.

16. A system as recited in claim 12 wherein the message delivery module causes the subscriber to be verified via biometric verification prior to delivery of the human-understandable message.

17. A system as recited in claim 16 wherein biometric verification comprises voice authentication.

18. A system for delivering application messages to a subscriber, the application messages associated with a subject of interest to the subscriber:

multiple script templates available for use in generating a human-understandable message, each script template defining a different script format;

means for selecting a script template in a manner that ensures that a previously unselected script template will be used to generate the human-understandable message; and

means for enabling an application to select script segments to include in the human-understandable message.

19. A system as recited in claim 18 wherein the means for enabling comprises a memory embodying a script component data set that associates script component codes with script segments.

20. A system as recited in claim 19 wherein the application can create and expire application-specific script components in the script component data set.

21. A system as recited in claim 18 wherein the means for selecting a script comprises a processor executing instructions that cause the processor to randomly select one of the available script templates.

22. A system as recited in claim 18 wherein the means for enabling comprises a memory having stored thereon an application-specific script component data set associating one or more industry standard data categories with corresponding script segments, the script segments being selectable by the application for inclusion in the human-understandable message.

23. A system as recited in claim 18 further comprising means for causing the human-understandable message to be securely delivered to the subscriber by verifying biometric data associated with the subscriber prior to delivery of the human-understandable message.