System and method for targeted notifications tracking

• US 20050198146A1
• Filed: 01/14/2004
• Published: 09/08/2005
• Est. Priority Date: 01/14/2004
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Samake, Joseph, Chowdhury, Srinivas
• Application Number:
  US10/757,655
• Publication Number:
  US 20050198146A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/103 Workflow collaboration or project management
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

An example of a solution provided here comprises parsing stored information, and automatically sending at least one customized message; components of the customized message are derived from the parsing. Another example comprises extracting message components from stored information, creating a customized message, based on a recipient'"'"'s role in a project, and automatically sending the customized message to the recipient, wherein the customized message contains the message components, the stored information contains information concerning the project; and the recipient is a person responsible for at least part of the project.

Claims

1. A method of communication, said method comprising:

parsing stored information; and

automatically sending at least one customized message;

wherein components of said customized message are derived from said parsing.

2. The method of claim 1, further comprising:

storing said information; and

updating said information.

3. The method of claim 2, wherein said storing further comprises:

mapping a problem to at least one person responsible for solving said problem.

4. The method of claim 1, wherein said parsing further comprises:

extracting from said stored information one or more message components chosen from

message recipients,

message subjects, and

message contents.

5. The method of claim 1, wherein said parsing further comprises:

extracting from said stored information

dependency information, or

defect information,

or both.

6. The method of claim 1, wherein said sending further comprises utilizing one or more communication technologies chosen from

e-mail,

text-to-speech,

voice mail,

voice over IP,

wireless text messages,

instant messaging,

short message services,

and posting on a web site.

7. The method of claim 1, wherein said at least one customized message is sent to a person responsible for at least part of a project;

and

wherein said stored information contains information concerning said project.

8. The method of claim 1, further comprising:

creating said customized message, based on a recipient'"'"'s role in a project.

9. The method of claim 1, further comprising:

creating said customized message, based on a row in a table.

10. The method of claim 1, further comprising:

creating said customized message, with content limited to a problem for which a recipient is responsible.

16. The method of claim 11, wherein said sending further comprises utilizing one or more communication technologies chosen from

e-mail,

text-to-speech,

voice mail,

voice over IP,

wireless text messages,

instant messaging,

short message services,

and posting on a web site.

11. A method of communication, said method comprising:

extracting message components from stored information;

creating a customized message, based on a recipient'"'"'s role in a project; and

automatically sending said customized message to said recipient;

wherein said customized message contains said message components;

wherein said stored information contains information concerning said project; and

wherein said recipient is a person responsible for at least part of said project.

12. The method of claim 11, further comprising:

storing said information; and

updating said information.

13. The method of claim 12, wherein said storing further comprises:

mapping a problem to at least one person responsible for solving said problem.

14. The method of claim 11, where in said extracting further comprises:

extracting from said stored information one or more message components chosen from

message recipients,

message subjects,

message contents.

15. The method of claim 11, wherein said extracting further comprises:

extracting from said stored Information

dependency information, or

defect information,

or both.

17. A system of communication, said system comprising:

means for parsing stored information; and

means for automatically sending at least one customized message;

wherein components of said customized message are derived from said means for parsing.

18. The system of claim 17, further comprising:

means for storing said information; and

means for updating said information.

19. The system of claim 18, wherein said means for storing further comprises:

means for mapping a problem to at least one person responsible for solving said problem.

20. The system of claim 17, wherein said means for parsing further comprises:

means for extracting from said stored information one or more message components chosen from

message recipients,

message subjects, and

message contents.

21. The system of claim 17, wherein said means for parsing further comprises:

means for extracting from said stored information

dependency information, or

defect information,

or both.

22. The system of claim 17, wherein said means for sending further comprises means for utilizing one or more communication technologies chosen from

e-mail,

text-to-speech,

voice mail,

voice over IP,

wireless text messages,

instant messaging,

short message services,

and posting on a web site.

23. The system of claim 17, wherein said at least one customized message is sent to a person responsible for at least part of a project;

and

wherein said stored information contains information concerning said project.

24. The system of claim 17, further comprising:

means for creating said customized message, based on a recipient'"'"'s role in a project.

25. The system of claim 17, further comprising:

means for creating said customized message, based on a row in a table.

26. The system of claim 17, further comprising:

means for creating said customized message, with content limited to a problem for which a recipient is responsible.

27. A computer-usable medium, having computer-executable instructions for communication, said computer-usable medium comprising:

means for parsing stored information; and

means for automatically sending at least one customized message;

wherein components of said customized message are derived from said means for parsing.

28. The computer-usable medium of claim 27, further comprising:

means for storing said information; and

means for updating said information.

29. The computer-usable medium of claim 28, wherein said means for storing further comprises:

means for mapping a problem to at least one person responsible for solving said problem.

30. The computer-usable medium of claim 27, wherein said means for parsing further comprises:

means for extracting from said stored information one or more message components chosen from

message recipients,

message subjects, and

message contents.

31. The computer-usable medium of claim 27, wherein said means for parsing further comprises:

means for extracting from said stored information

dependency information, or

defect information,

or both.

32. The computer-usable medium of claim 27, wherein said means for sending further comprises means for utilizing one or more communication technologies chosen from

e-mail,

text-to-speech,

voice mail,

voice over IP,

wireless text messages,

instant messaging,

short message services,

and posting on a web site.

33. The computer-usable medium of claim 27, wherein said at least one customized message is sent to a person responsible for at least part of a project;

and

wherein said stored information contains information concerning said project.

34. The computer-usable medium of claim 27, further comprising:

means for creating said customized message, based on a recipient'"'"'s role in a project.

35. The computer-usable medium of claim 27, further comprising:

means for creating said customized message, based on a row in a table.

36. The computer-usable medium of claim 27, further comprising:

means for creating said customized message, with content limited to a problem for which a recipient is responsible.