Method and apparatus for a virtual mail house system

• US 20050198157A1
• Filed: 03/05/2004
• Published: 09/08/2005
• Est. Priority Date: 03/05/2004
• Status: Abandoned Application

• Current Assignee: Virtual Design House, Inc.
• Original Assignee: Virtual Design House, Inc.
• Inventors: Young, Mark Andrew, Harris, Timothy Glenn
• Application Number:
  US10/794,332
• Publication Number:
  US 20050198157A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/234 for tracking messages

Abstract

The present invention is a Virtual Mail House System that is an Internet-based management of direct mail campaigns from creation through completion that enables real time status reporting for customers. It entails online storage of Databases (a list of addresses to which physical mailers are sent), an online Library (a list of either predefined or user-uploaded documents), a process for creating, managing and tracking the campaign that also maintains a complete history of all activities for both the customer and each record in the database, and fulfillment management and acknowledgement system. The system also provides online contact management which includes the function of maintaining a contact history. When utilizing the present virtual mail house system a user can create a contact database, create a mail campaign, and manage and track the campaign from beginning to end.

Claims

1. An wide area network based direct mail system comprising:

a host server accessible via a wide area network having an executable direct mail system application residing thereon where when executed is operable to upload and download data to and from a contact database and a campaign library responsive to a user input where said database and library are communicable with said server; and

a campaign development user interface function generated when the direct mail system application is executed and accessible over the wide area network where said campaign development user interface is operable to receive and execute inputs directing the direct mail system application to create a mail campaign by downloading and assembling a set of contact addresses from the contact database and associating the set with a campaign mailer downloaded from the campaign library responsive to the user inputs and providing the mail campaign via the wide area network to a fulfillment printer and mail house.

2. A system as recited in claim 1, further comprising:

a campaign management user interface function generated when the direct mail system application is executed and accessible over the wide area network where said campaign management user interface is operable to receive and execute user inputs directing the direct mails system application to present real time status of the mail campaign from creation to fulfillment.

3. A system as recited in claim 1, further comprising:

a contact management user interface function generated when the direct mail system application is executed and accessible over the wide area network where said contact management user interface is operable to track contact history based on fulfilled campaigns and contact information input by the user and further operable to present the contact history for viewing via the contact management user interface.

4. A system as recited in claim 1, further comprising:

an account administration user interface function generate when the direct mail system application is executed and accessible over the wide area network where said account administration user interface is operable to establish user accounts, manage the contact database, manage financial data related to the campaign and maintain the direct mail system application.

5. A system as recited in claim 1, further comprising:

a library administration user interface function generated when the direct mail system application is executed and accessible over the wide area network where said library administration user interface is operable to upload current campaign mailer documents input by a library administrator to the campaign library and further operable to control access to the uploaded campaign mailer documents based on library administrator inputs.

6. A system as recited in claim 1, further comprising:

a mail house administration user interface function generated when the direct mail system application is executed and accessible over the wide area network where said mail house administration user interface is operable to present print status to a mail house administrator and further operable to merge the set of contact addresses with the mailers.

7. A system as recited in claim 6, further comprising:

a printer administration user interface function generated when the direct mail system application is executed and accessible over the wide area network where said printer administration user interface is operable to present to a printer administrator all campaigns provided for printing and further operable to receive print documents input by the print administrator.

8. A method for performing a wide area network based mailer distribution process comprising the steps of:

providing a host server accessible via a wide area network and executing a mail house distribution application residing thereon operable to upload and download data to and from a contact database and a campaign library responsive to a user input where said database and library are communicable with said server; and

generating a campaign development user interface function generated when the direct mail system application is executed that is accessible over the wide area network where said campaign development user interface is operable to receive and execute inputs directing the direct mail system application to create a mail campaign by downloading and assembling a set of contact addresses from the contact database and associating the set with a campaign mailer downloaded from the campaign library responsive to the user inputs and providing the mail campaign via the wide area network to a fulfillment printer and mail house.

9. A system as recited in claim 8, further comprising:

generating a campaign management user interface function when the direct mail system application is executed such that it is accessible via the wide area network and is operable to receive and execute user inputs directing the direct mails system application to present real time status of the mail campaign from creation to fulfillment

10. A system as recited in claim 8, further comprising:

generating a contact management user interface function when the direct mail system application is executed such that it is accessible via the wide area network and is operable to track contact history based on fulfilled campaigns and contact information input by the user and further operable to present the contact history for viewing via the contact management user interface.

11. A system as recited in claim 8, further comprising:

generating an account administration user interface function when the direct mail system application is executed such that it is accessible over the wide area network where said account administration user interface is operable to establish user accounts, manage the contact database, manage financial data related to the campaign and maintain the direct mail system application.

12. A system as recited in claim 8, further comprising:

generating a library administration user interface function generated when the direct mail system application is executed that is accessible over the wide area network where said library administration user interface is operable to upload current campaign mailer documents input by a library administrator to the campaign library and further operable to control access to the uploaded campaign mailer documents base on library administrator inputs.

13. A system as recited in claim 8, further comprising:

generating a mail house administration user interface function generated when the direct mail system application is executed such that it is accessible over the wide area network where said mail house administration user interface is operable to present print status to a mail house administrator and further operable to merge the set of contact addresses with the mailers.

14. A system as recited in claim 13, further comprising:

generating a printer administration user interface function generated when the direct mail system application is executed that is accessible over the wide area network where said printer administration user interface is operable to present to a printer administrator all campaigns provided for printing and further operable to receive print documents input by the print administrator.

15. A wide area network based user interface for mailer distribution comprising;

a campaign development user interface function accessible over a wide area network where said user interface is operable to receive and upload over the wide area network contact address data to a contact database and receive and upload campaign mailer documents to a campaign mailer library and is further operable to receive and execute inputs to create a mail campaign by downloading and assembling a set of contact addresses from the database and associating the set with a campaign mailer from the library responsive to the inputs and providing the mail campaign via the wide area network to a fulfillment printer and mail house.

16. The mailer distribution system as recited in claim 15, comprising:

a contact management functional user interface accessible via a wide area network and integral with the campaign development user interface function operable to track contact history based on fulfilled campaigns and contact information input by the user and further operable to present the contact history for viewing via the contact management user interface.

17. The mailer distribution system as recited in claim 16, comprising:

a campaign management functional user interface accessible via a wide area network and integral with the campaign development and contact management user interface functions operable to receive and execute user inputs directing the direct mails system application to present real time status of the mail campaign from creation to fulfillment.

18. The mailer distribution system as recited in claim 17, comprising:

an account administration user interface function accessible via the wide area network and integral with the campaign development and contact management and campaign management user interface functions operable to establish user accounts and maintain the direct mail system application.

19. The Mailer distribution system as recited in claim 17, comprising:

a library administration user interface function accessible via the wide area network and integral with the campaign development and contact management and campaign management user interface functions operable to control access to the uploaded campaign mailer documents base on library administrator inputs.

20. The mailer distribution system as recited in claim 17, comprising:

a mail house administration user interface function accessible via the wide area network and integral with the campaign development and contact management and campaign management user interface functions operable to operable to present print status to a mail house administrator and further operable to merge the set of contact addresses with the mailers.

a printer administration user interface function accessible via the wide area network and integral with the campaign development and contact management and campaign management user interface functions operable to present to a printer administrator all campaigns provided for printing and further operable to receive and upload print status and print proofs input by the print administrator.