Method and system for automated unit service requests from a telematics unit
First Claim
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1. A method for automated unit service requests from a telematics unit, the method comprising:
- setting a unit request call trigger at the telematics unit from a call center;
receiving a unit request call based on the unit request call trigger; and
configuring the telematics unit in response to the received unit request call.
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Abstract
The current invention provides a method for automated unit service requests from a telematics unit. A unit request call trigger is set at the telematics unit from a call center. A unit request call is received based on the unit request call trigger. The telematics unit is configured in response to the received unit request call. A computer usable medium with suitable computer program code is employed for automated unit service requests from a telematics unit.
38 Citations
20 Claims
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1. A method for automated unit service requests from a telematics unit, the method comprising:
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setting a unit request call trigger at the telematics unit from a call center;
receiving a unit request call based on the unit request call trigger; and
configuring the telematics unit in response to the received unit request call. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A computer usable medium including a computer program for automated unit service requests from a telematics unit comprising:
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computer program code for setting a unit request call trigger at the telematics unit from a call center;
computer program code for receiving a unit request call based on the unit request call trigger; and
computer program code for configuring the telematics unit in response to the received unit request call. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A system for automated unit service requests from a telematics unit comprising:
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means for setting a unit request call trigger at the telematics unit from a call center;
means for receiving a unit request call based on the unit request call trigger; and
means for configuring the telematics unit in response to the received unit request call. - View Dependent Claims (18, 19, 20)
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Specification