Method for remote evaluation and management of vehicular parts

• US 20050203758A1
• Filed: 03/12/2004
• Published: 09/15/2005
• Est. Priority Date: 03/12/2004
• Status: Abandoned Application

• Current Assignee: Stelvio, Inc.
• Original Assignee: Stelvio, Inc.
• Inventors: Noel, Stephen, Blum, Wilfried, Carbone, Albert R.
• Application Number:
  US10/798,311
• Publication Number:
  US 20050203758A1
• Time in Patent Office: Days
• US Class Current: 705/302
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 30/012 Providing warranty services

Abstract

A computer-based method for vehicular part remote evaluation and management is presented. The method comprises obtaining from a first location description information regarding a state of a vehicular part. The description information is transmitted to a second location. The description information is analyzed in order to provide an assessment of the state of the vehicular part and the assessment information is transmitted back to the first location, allowing informed decisions to be made as to the disposition of the vehicular part.

Claims

1. A method for remotely evaluating a vehicular part, said method comprising:

obtaining, from a first location, description information regarding a state of said vehicular part;

sending said description information to a second location; and

receiving, from said second location, an assessment based on said description information.

2. A method as claimed in claim 1, wherein said description information comprises at least one of textual data, numerical data, binary data, scanned documents, digital images, digital audio and video of said vehicular part.

3. A method as claimed in claim 2, wherein said description information is comprised in an electronic folder created at said first location, and said electronic folder is modified at said second location to include said assessment.

4. A method as claimed in claim 2, further comprising at least one of mining data and generating reports for a plurality of vehicular parts and their assessment.

5. A method as claimed in claim 4, wherein said data and reports are compatible with internal data management systems of a party receiving said data and reports.

6. A method as claimed in claim 1, further comprising determining at least one of a disposition and a warranty settlement for said vehicular part based on said assessment.

7. A method as claimed in claim 6, wherein said description information comprises at least one of textual data, numerical data, binary data, scanned documents, digital images, digital audio and video of said vehicular part.

8. A method as claimed in claim 7, wherein said description information is comprised in an electronic folder at said first location, and said electronic folder is modified at said second location to include said assessment.

9. A method as claimed in claim 7, further comprising at least one of mining data and generating reports for a plurality of vehicular parts and their assessment.

10. A method as claimed in claim 9, wherein said data and reports are compatible with internal data management systems of a party receiving said data and reports.

11. A method as claimed in claim 6, further comprising the step of sending said vehicular part to a third party for at least one of repair and recycling.

12. A method as claimed in claim 11, further comprising at least one of identifying and ordering missing materials required for remanufacturing of said vehicular part based on said assessment details.

13. A method as claimed in claim 12, further comprising the automated ordering of said materials required for remanufacturing of said vehicular part.

14. A method as claimed in claim 1, wherein said first location comprises an authorized representative of an original equipment manufacturer.

15. A method as claimed in claim 1, wherein said second location comprises at least one of an independent assessing center, an original equipment manufacturer, and a warranty processing center.

16. A method as claimed in claim 1, further comprising the step of providing access to a party at a third location to said assessment details.

17. A method as claimed in claim 16, wherein said party at said third location accesses said assessment details through an Internet web browser.

18. A method as claimed in claim 16, wherein said party at said third location comprises an original equipment manufacturer.

19. A method as claimed in claim 18, further comprising the step of producing data and reports for a plurality of vehicular parts and their assessment.

20. A method as claimed in claim 19, further comprising the step of providing said data and reports in such as format as to be compatible with internal data management systems of a party receiving said data and reports.

21. A method for management of a vehicular part comprising:

providing, at a first location, identification information for said first location;

providing description information regarding a state of said vehicular part at said first location;

sending said identification information and said description information to a second location;

analyzing said description information in order to provide an assessment of said state of said vehicular part;

using said identification information to send said assessment of said vehicular part to said first location;

receiving said assessment at said first location and determining at least one of a disposition and a warranty settlement for said vehicular part based on said assessment.

22. A method as claimed in claim 21, wherein said description information comprises at least one of textual data, numerical data, binary data, scanned documents, digital images, digital audio and video of said vehicular part.

23. A method as claimed in claim 22, wherein said description information is comprised in an electronic folder created at said first location, and said electronic folder is modified at said second location to include said assessment.

24. A method as claimed in claim 22, further comprising at least one of mining data and generating reports for a plurality of vehicular parts and their assessment.

25. A method as claimed in claim 24, wherein said data and reports are compatible with internal data management systems of a party receiving said data and reports.

26. A method as claimed in claim 21, further comprising at least one of identifying and ordering missing materials required for remanufacturing of said vehicular part based on said assessment details.

27. A method as claimed in claim 26, further comprising the automated ordering of said materials required for remanufacturing of said vehicular part.

28. A data center used in the remote evaluation of a vehicular part, said data center comprising:

a computer server adapted to communicate with a first location and a second location, said computer server comprising;

input means for receiving, from said first location, description information regarding a state of said vehicular part;

output means for sending said description information to said second location; and

said input means for further receiving, from said second location, an assessment based on said description information.

29. A data center as claimed in claim 28, wherein said description information comprises at least one of textual data, numerical data, binary data, scanned documents, digital images, digital audio and video of said vehicular part.

30. A data center as claimed in claim 29, wherein said description information is comprised in an electronic folder created at said first location, and said electronic folder is modified at said second location to include said assessment.

31. A data center as claimed in claim 30, further comprising a server database for storing at least a portion of said description information in said electronic folder.

32. A data center as claimed in claim 28, wherein said computer server is further adapted to communicate with a third location and said output means further sends said assessment to said third location.

33. A data center as claimed in claim 28, wherein said computer server is adapted to determine at least one of a disposition and a warranty settlement for said vehicular part based on said assessment.

34. A data center as claimed in claim 33, wherein said description information comprises at least one of textual data, numerical data, binary data, scanned documents, digital images, digital audio and video of said vehicular part.

35. A data center as claimed in claim 34, wherein said description information is comprised in an electronic folder at said first location, and said electronic folder is modified at said second location to include said assessment.

36. A data center as claimed in claim 35, further comprising a server database for storing at least a portion of said description information in said electronic folder.

37. A data center as claimed in claim 33, wherein said computer server is further adapted to communicate with a third location and said output means further sends said assessment to said third location.