Methods and apparatus for providing expanded telecommunications service
First Claim
1. A method of processing calls having caller ID blocking, the method comprising:
- receiving from a caller a first call, the first call including call signaling information, at a call processing system;
determining whether the call signaling information includes caller ID information;
if the caller ID information is private, during the first call instructing the caller to take a first action to unblock the caller ID information for the first call; and
after the caller has performed the first action during the first call, providing at least a portion of the caller ID information to the called party.
8 Assignments
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Accused Products
Abstract
The present invention relates to telephone call processing. In one embodiment, a call processing system receives from a caller a first call for a user, the first call including call signaling information. The call processing system determines whether the call signaling information includes caller identification information and whether the call signaling information indicates that the caller identification information is restricted. If the caller identification information is restricted, the call processing system instructs the caller to take a first action so that the caller identification information can be provided to the user. The call processing system determines whether the caller has performed the first action during the first call, and if the caller has performed the first action during the first call, the call processing system provides at least a portion of the caller identification information to the user.
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Citations
64 Claims
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1. A method of processing calls having caller ID blocking, the method comprising:
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receiving from a caller a first call, the first call including call signaling information, at a call processing system;
determining whether the call signaling information includes caller ID information;
if the caller ID information is private, during the first call instructing the caller to take a first action to unblock the caller ID information for the first call; and
after the caller has performed the first action during the first call, providing at least a portion of the caller ID information to the called party. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A method of processing calls having private caller identification information, the method comprising:
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receiving an indication from a user as to whether the user requires or requests caller identification information, and storing the indication in a data store;
receiving from a caller a first call for the user, the first call including call signaling information;
determining whether the call signaling information includes caller identification information;
determining whether the call signaling information indicates that the caller identification information is private;
retrieving the user indication from the data store;
if the caller identification information is private and the retrieved user indication indicates that the user requests caller identification information, informing the caller that the caller requests caller identification information and instructing the caller to take a first action to allow the caller identification information to be provided to the user;
if the caller identification information is private and the retrieved user indication indicates that the user requires caller identification information, informing the caller that the caller requires caller identification information and instructing the caller to take a first action to allow the caller identification information to be provided to the user;
determining whether the caller has performed the first action during the first call; and
if the caller has performed the first action during the first call, providing at least a portion of the caller identification information to the user. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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27. A method of processing calls having private caller identification information, the method comprising:
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receiving from a caller a first call for a user, the first call including call signaling information;
determining whether the call signaling information includes caller identification information;
determining whether the call signaling information indicates that the caller identification information is restricted;
if the caller identification information is restricted, instructing the caller to take a first action so that the caller identification information can be provided to the user;
determining whether the caller has performed the first action during the first call; and
if the caller has performed the first action during the first call, providing at least a portion of the caller identification information to the user. - View Dependent Claims (28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39)
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40. A method of processing calls having private caller identification information, the method comprising:
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receiving from a caller a first call for a user, the first call including call signaling information;
if the caller identification information associated with the first call is blocked, instructing the caller to unblock the caller identification information during the first call; and
after the caller has unblocked the caller identification information during the first call, performing a call processing action with respect to the first call. - View Dependent Claims (41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52)
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53. A computer readable medium having code stored thereon that, when executed, causes a computer to:
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receive signaling information associated with a first call from a caller for a user;
if the caller identification information associated with the first call is blocked, instruct the caller to unblock the caller identification information during the first call; and
after the caller has unblocked the caller identification information during the first call, perform a call processing action with respect to the first call. - View Dependent Claims (54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64)
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Specification