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Identifying partial user-entered data

  • US 20050216412A1
  • Filed: 03/26/2004
  • Published: 09/29/2005
  • Est. Priority Date: 03/26/2004
  • Status: Active Grant
First Claim
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1. A method comprising:

  • providing an electronic form;

    receiving user-entered data for at least one field present in the electronic form; and

    providing a link that, when activated, establishes a voice channel between the passenger and a customer representative and provides a unique identifier associated with the user-entered data that enables a customer representative to retrieve the user-entered data.

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