Method and system for facility management
First Claim
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1. A system for inspecting a facility having a plurality of locations, comprising:
- a central computer system having a central database and a microprocessor;
said central database having records for said plurality of locations and a plurality of inspection functions;
an inspection device having a local database and a microprocessor, said local database having records for said plurality of locations and said plurality of inspection functions;
said microprocessor programmed to execute quality assurance software, said quality assurance software including computer readable instructions for performing the method of;
entering inspection information for a location from said plurality of locations, wherein said inspection information includes values for one or more inspection functions from said plurality of inspection functions;
storing said inspection information in said local database; and
transmitting said inspection information to said central computer system; and
said microprocessor of said central computer system programmed to execute server software, said server software including computer readable instructions for performing the method of;
receiving said inspection information for said location from said inspection device;
storing said inspection information in said central database; and
calculating an overall location score for said location based on the weighted average of said values of said inspection functions in said inspection information for said location.
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Abstract
The present invention relates generally to computer systems for performing facility management tasks, and in particular to a method and system for providing improved computerized inspection tools, improved work order management tools, and integration of these tools with computer systems for performing other facility management tasks, including staff management, equipment automation, security, billing and inventory. Among other things, the improved computerized inspection tools provide efficient data aggregation and reporting.
171 Citations
21 Claims
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1. A system for inspecting a facility having a plurality of locations, comprising:
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a central computer system having a central database and a microprocessor;
said central database having records for said plurality of locations and a plurality of inspection functions;
an inspection device having a local database and a microprocessor, said local database having records for said plurality of locations and said plurality of inspection functions;
said microprocessor programmed to execute quality assurance software, said quality assurance software including computer readable instructions for performing the method of;
entering inspection information for a location from said plurality of locations, wherein said inspection information includes values for one or more inspection functions from said plurality of inspection functions;
storing said inspection information in said local database; and
transmitting said inspection information to said central computer system; and
said microprocessor of said central computer system programmed to execute server software, said server software including computer readable instructions for performing the method of;
receiving said inspection information for said location from said inspection device;
storing said inspection information in said central database; and
calculating an overall location score for said location based on the weighted average of said values of said inspection functions in said inspection information for said location. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A system for managing work orders for a commercial facility having a plurality of locations, comprising:
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a central computer system having a central database and a microprocessor, said central database having records for said plurality of locations, a plurality of categories and a plurality of deficiencies, each deficiency in said plurality of deficiencies associated with one of said categories, said central database having records for a plurality of maintenance workers, each maintenance worker in said plurality of maintenance workers associated with at least one location from said plurality of locations and at least one category from said plurality of categories;
said microprocessor programmed to execute work order software, said work order software including a request component having computer readable instructions for performing the method of;
generating a work order request for one location from said plurality of locations; and
associating said work order request with one of said deficiencies for said location;
automatically selecting one maintenance supervisor from said plurality of maintenance workers based on said location and said category associated with said work order request;
routing said work order request to said supervisor;
said work order software further including a workbox component having computer readable instructions for performing the method of;
displaying said work order request to said supervisor;
generating a work order based on said work order request;
automatically selecting one maintenance worker from said plurality of maintenance workers based on said location and said category associated with said work order; and
routing said work order to said maintenance worker. - View Dependent Claims (15, 16)
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17. A method for inspecting a managed facility having a plurality of locations using a quality assurance system including an inspection device having a local database and a central computer system having a central database, comprising:
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storing records for said plurality of locations, a plurality of inspection functions, and a plurality of deficiencies in said central database;
storing records for said plurality of locations, said plurality of inspection functions, and said plurality of deficiencies in said local database;
executing quality assurance software on said inspection device;
inspecting a location from said plurality of locations using said quality assurance software, said inspection including the steps of;
selecting said location from said plurality of locations stored in said local database;
recording inspection information for said location, said inspection information including values for one or more inspection functions from said plurality of inspection functions, said inspection information including one or more deficiencies from said plurality of deficiencies; and
transmitting said inspection information from said inspection device to said central computer system; and
recording said inspection information in said central database. - View Dependent Claims (18, 19)
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20. A method for electronically managing work orders for a facility having a plurality of locations using a work order system including a central computer system having a database, comprising:
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storing records for said plurality of locations, a plurality of categories and a plurality of deficiencies in said database;
storing records for a plurality of workers in said database;
for each deficiency in said plurality of deficiencies in said database, associating said deficiency with one category from said plurality of categories;
for each worker in said plurality of workers in said database, associating said worker with one or more categories and one or more locations and storing availability information for said worker in said database;
executing work order software on said central computer system;
creating a work order for one location from said plurality of locations using said work order software;
associating said work order with one of said deficiencies for said location;
automatically selecting one worker from said plurality of workers using said work order software, said selection based on the location and category associated with said deficiency, the location and categories associated with said person and the availability information for said worker; and
electronically transmitting said work order to said worker. - View Dependent Claims (21)
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Specification