×

Content analysis using categorization

  • US 20050228774A1
  • Filed: 04/12/2004
  • Published: 10/13/2005
  • Est. Priority Date: 04/12/2004
  • Status: Abandoned Application
First Claim
Patent Images

1. A method of analyzing the content of an incoming electronic message (IEM), the method comprising:

  • classifying the IEM using query-based classification to select at least one category that relates to the content of the IEM; and

    classifying the IEM using an example-based classification algorithm to search through a set of stored previous electronic messages, each stored previous electronic message being associated with at least one of the selected categories, to identify at least one stored previous electronic message that relates to the content of the IEM.

View all claims
  • 2 Assignments
Timeline View
Assignment View
    ×
    ×