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System and method for monitoring processes of an information technology system

  • US 20050228880A1
  • Filed: 04/07/2004
  • Published: 10/13/2005
  • Est. Priority Date: 04/07/2004
  • Status: Active Grant
First Claim
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1. A system for monitoring processes of an information technology (IT) system, the system comprising:

  • a monitor agent configured to collect performance and availability metrics associated with at least one of a host machine, a network, an operating system, a database, and an application;

    a data loader, wherein the monitor agent is further configured to transmit the metrics to the data loader;

    an escalation server configured to receive and manage alerts generated by the monitor agent, and further configured to group an alert entering the escalation server into a resource group; and

    an analysis tool including an analysis tool application configured to assist a system manager in visualizing and understanding the performance of the information technology system through the use of at least one of a visual graph, a performance report, a real-time operating status, and a system health report.

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