System and method for monitoring processes of an information technology system
First Claim
1. A system for monitoring processes of an information technology (IT) system, the system comprising:
- a monitor agent configured to collect performance and availability metrics associated with at least one of a host machine, a network, an operating system, a database, and an application;
a data loader, wherein the monitor agent is further configured to transmit the metrics to the data loader;
an escalation server configured to receive and manage alerts generated by the monitor agent, and further configured to group an alert entering the escalation server into a resource group; and
an analysis tool including an analysis tool application configured to assist a system manager in visualizing and understanding the performance of the information technology system through the use of at least one of a visual graph, a performance report, a real-time operating status, and a system health report.
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Accused Products
Abstract
A system and method are provided for monitoring processes of an information technology (IT) system. In one example, the system comprises a monitor agent configured to collect performance and availability metrics associated with a host machine, a network, an operating system, a database or an application; a data loader, wherein the monitor agent is further configured to transmit the metrics to the data loader; an escalation server configured to receive and manage alerts generated by the monitor agent, and further configured to group an alert entering the escalation server into a resource group; and an analysis tool including an analysis tool application configured to assist a system manager in visualizing and understanding the performance of the information technology system through the use of a visual graph, a performance report, a real-time operating status or a system health report.
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Citations
20 Claims
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1. A system for monitoring processes of an information technology (IT) system, the system comprising:
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a monitor agent configured to collect performance and availability metrics associated with at least one of a host machine, a network, an operating system, a database, and an application;
a data loader, wherein the monitor agent is further configured to transmit the metrics to the data loader;
an escalation server configured to receive and manage alerts generated by the monitor agent, and further configured to group an alert entering the escalation server into a resource group; and
an analysis tool including an analysis tool application configured to assist a system manager in visualizing and understanding the performance of the information technology system through the use of at least one of a visual graph, a performance report, a real-time operating status, and a system health report. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method of monitoring processes of an information technology (IT) system, the method comprising:
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collecting via a monitor agent performance and availability metrics associated with at least one of a host machine, a network, an operating system, a database, and an application;
transmitting the metrics from the monitor agent to a data loader;
transmitting alerts from the monitor agent to an escalation server, wherein the escalation server is configured to group an alert entering the escalation server into a resource group; and
analyzing the metrics and alerts using an analysis tool that includes an analysis tool application configured to assist a system manager in visualizing and understanding the performance of the information technology system through the use of at least one of a visual graph, a performance report, a real-time operating status, and a system health report. - View Dependent Claims (12, 13, 14)
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- 15. A data loader of a processes monitoring system for an information technology (IT) system, wherein the data loader is configured to receive metrics on a host machine from a monitor agent, wherein the metrics are described in a data repository according to a hierarchical metric taxonomy that conceptually relates classes of metrics with one another.
Specification