Design-time creation of run-time modules that use categorization
First Claim
1. A method of defining a system for responding to an incoming electronic message (IEM), the method comprising:
- defining a categorization scheme having a plurality of hierarchically organized categories;
linking stored information to each defined category; and
providing multiple response procedure modules, each of which, when executed under user control, uses the stored information that is linked to a selected one of the defined categories, wherein the selected category is determined by analyzing the content of the IEM.
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Abstract
A design process for implementing coherent categorization includes defining a categorization scheme, linking the categories to stored information, and providing at least two executable response modules for performing business processes using a single categorization. The design process can be used in the design-time environment to develop coherently categorized run-time modules. Although coherently categorized run-time modules perform different steps in a business process, they use stored information linked to the same category. As such, coherently categorized run-time modules perform steps in a business process using a single categorization step. This provides various performance and integration advantages to an enterprise, thereby reducing costs and improving efficiency.
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Citations
19 Claims
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1. A method of defining a system for responding to an incoming electronic message (IEM), the method comprising:
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defining a categorization scheme having a plurality of hierarchically organized categories;
linking stored information to each defined category; and
providing multiple response procedure modules, each of which, when executed under user control, uses the stored information that is linked to a selected one of the defined categories, wherein the selected category is determined by analyzing the content of the IEM. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A computer program product tangibly embodied in an information carrier, the computer program product containing instructions that, when executed, cause a processor to perform operations to define a system for responding to an incoming electronic message (IEM), the operations comprising:
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define a categorization scheme having a plurality of hierarchically organized categories;
link stored information to each defined category; and
provide multiple response procedure modules, each of which, when executed under user control, uses the stored information that is linked to a selected one of the defined categories, wherein the selected category is determined by analyzing the content of the IEM. - View Dependent Claims (16, 17, 18)
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19. A computer-implemented system for defining a system for responding to an incoming electronic message (IEM), the computer-implemented system comprising:
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a graphical user interface capable of defining categorization schemes to have a plurality of hierarchically organized categories and of linking stored information to each defined category; and
multiple response procedure modules, each of which, when executed under user control, uses the stored information that is linked to a selected one of the defined categories, wherein the selected category is determined by analyzing the content of the IEM.
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Specification