Industrial information technology (it) system for marketing/sales of distribution/power transformers

• US 20050240461A1
• Filed: 04/30/2003
• Published: 10/27/2005
• Est. Priority Date: 04/30/2002
• Status: Abandoned Application

• Current Assignee: ABB Research Ltd. (ABB Ltd.)
• Original Assignee: ABB Research Ltd. (ABB Ltd.)
• Inventors: Vick, William J., Bayoumi, Deia Salah-Eldin
• Application Number:
  US10/513,077
• Publication Number:
  US 20050240461A1
• Time in Patent Office: Days
• US Class Current: 705/10
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: Y04S 10/50 Systems or methods supporting the power network operation or management, involving a certain degree of interaction with the load-side end user applications
• CPC Class Codes: Y04S 50/14 Marketing, i.e. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards

Abstract

Systems and methods are provided to generate sales and marketing information for power distribution system equipment and associated services responsive to customer inquiries and/or inquiries from a cooperating/participating party. In an illustrative implementation, a sales engine processes data representative of power distribution system equipment and services market information, design information, facilities capacity, planning, and manufacturing information to generate sales and marketing information for power distribution system equipment and services. Additionally, the sales engine cooperates with a data store to store and retrieves relevant data needed to generate the sales and marketing information. Data may be communicated between the sales engine and data store through a communications network, which may also be used to communicate sales and marketing data to/from participating customers.

Claims

1. A system providing sales and marketing information for power distribution system equipment or services, comprising:

a data store, the data store having market data and design for power distribution system equipment and service; and

a sales engine, the sales engine cooperating with the data store to obtain power distribution market and design data for processing to generate power distribution system equipment sales and marketing data.

2. The system as recited in claim 1, further comprising a communications network, the communications network cooperating with the sales engine to communicate data representative of power distribution system sales and marketing information.

3. The system as recited in claim 2, wherein the communications network comprises any of:

local area network, wide area network, extranet, intranet, peer-to-peer networks, and the Internet.

4. The system as recited in claim 3, wherein the communications network is wireless and/or fixed wire.

5. The system as recited in claim 1, wherein the sales engine comprises a computing application having one or more instruction sets to instruct a computing environment to process data representative of power distribution system sales and marketing information.

6. The system as recited in claim 5, wherein the power distribution system sales and marketing data comprises any of:

pricing information, facility capacity, planning, and materials information, design information, and market information.

7. The system as recited in claim 1, wherein the sales engine cooperates with a plurality of manufacturing facilities to obtain facility capacity, planning, and materials information for use in generating the sales and marketing information.

10. The system as recited in claim 1, wherein the sales and marketing information is communicated to participating customers responsive to at least one request for sales and marketing information provided by a participating customer to the sales engine.

8. The system as recited in claim 8, wherein the sales engine utilizes an agent having at least one predefined instruction set to instruct a computing environment to communicate with cooperating computing environments of cooperating manufacturing facilities to obtain the facility capacity, planning, and materials information.

9. The system as recited in claim 8, wherein the agent instruction set executes one or more of artificial intelligence techniques.

11. The system as recited in claim 8, wherein the request is provided to the sales engine over a communications network and through a data converter to convert the request into a data format native to the sales engine.

12. A method for providing sales and marketing information generation for power distribution system equipment and services customers comprising the steps of:

receiving a request to process customer sales and/or marketing information inquiry surrounding power distribution system equipment; and

processing the request by a sales engine, the sales engine having at least one instruction set to process data according to predefined instruction set.

13. The method as recited in claim 12, wherein the further comprising communicating the processed data to at least one cooperating computing environment and/or participating customer.

14. The method as recited in claim 13, wherein the communicating step comprises establishing communications over a communications network with the at least one cooperating computing environment and/or participating customer.

15. The method as recited in claim 14, further comprising retrieving from a cooperating data store data representative of power distribution system equipment market information and power distribution system equipment design information.

16. The method as recited in claim 12, further comprising storing the processed data in a cooperating data store for subsequent processing operations.

17. A computer readable medium having computer readable instructions to instruct a computer to perform the method as recited in claim 12.

18. A method to generate sales information such as price quotes arising from customer inquiries surrounding the sale and distribution of power distribution system equipment comprising:

providing a sales engine, the sales engine capable of receiving and processing data representative of power distribution system equipment and services manufacturing, design, and market information according to at least one predefined instruction set.

19. The method as recited in claim 18 further comprising, providing a data store, the data store cooperating with the sales engine to provide market and design information for use in generating sales and marketing information.

20. The method as recited inc claim 18 further comprising, providing a communications network, the communication network cooperating with sales engine to communicate data to cooperating computing environments and/or participating customers.

21. In an information technology system providing communication of data among a global power distribution equipment manufacturer enterprise, a module providing sales and marketing information comprising:

a communications network, the communication network capable of receiving and transmitting data representative of power distribution system equipment or service sales and marketing information;

a data store, the data store having data representative of power distribution system equipment or service market and design information;

a sales applet, the sales applet cooperating with the communications network and the data store to receive data representative of power distribution system data, comprising any of power distribution system market information, design information, facilities capacity, planning, and materials information, for processing, such processing comprising any of generating price quotes for power distribution system equipment and generating marketing information for power distribution system equipment and services.