Method and system for assisting a shopper

• US 20050242180A1
• Filed: 04/30/2004
• Published: 11/03/2005
• Est. Priority Date: 04/30/2004
• Status: Abandoned Application

• Current Assignee: Vocollect, Inc. (Honeywell International Inc.)
• Original Assignee: Vocollect, Inc. (Honeywell International Inc.)
• Inventors: Byford, Roger
• Application Number:
  US10/836,981
• Publication Number:
  US 20050242180A1
• Time in Patent Office: Days
• US Class Current: 235/385
• CPC Class Codes: G06Q 30/0603 Catalogue ordering

Abstract

A consumer uses a portable device to record voice input of items that are needed when shopping at a store. The device is then carried to the store when shopping and upon entering the store becomes connected to a wireless LAN within the store. Once on the LAN, the device can exchange information with a store computer such as by sending the list of voice inputs to the computer and receiving back information about the location of those items in the store. The received information is provided as audio output by the device. By including a locator service within the wireless LAN, the store computer is able to identify where the device is located and customize any announcements that the store computer sends to the device.

Claims

1. A method for assisting an individual in locating items, comprising the steps of:

recording speech input related to an item to locate in an area;

connecting to a network within the area;

receiving data identifying a location of the item in the area; and

generating audio output based on the received data.

2. The method according to claim 1, further comprising the step of:

determining a location of the individual within the area.

3. The method according to claim 1, wherein the speech input comprises a plurality of different items to locate in the area.

4. The method according to claim 3, further comprising the steps of:

generating respective audio output identifying a respective location of each of the plurality of different items.

5. The method according to claim 4, wherein the speech input occurred in a particular order and the respective audio output is generated in an order substantially the same as that particular order.

6. The method according to claim 4, further comprising the steps of:

determining an optimal path through the area for locating each of the plurality of different items; and

generating the respective audio output in an order according to the optimal path.

7. The method according to claim 1, further comprising the steps of:

receiving speech data related to a new item while in the area; and

generating audio output identifying a location of the new item in the area.

8. The method according to claim 1, further comprising the step of:

recording additional speech input related to a different item to locate in the area.

9. The method according to claim 1, further comprising the steps of:

producing audio output of the recorded speech input; and

in response to receiving an appropriate command, deleting the recorded speech input.

10. The method according to claim 1, wherein the area is a retail establishment.

11. A method for assisting an individual in locating items, comprising the steps of:

detecting a device storing recorded speech input related to an item to locate in an area;

retrieving the recorded speech input;

identifying the item from the retrieved recorded speech input; and

generating audio output identifying a location of the item in the area.

12. The method according to claim 11, further comprising the step of:

establishing a wireless network connection with the device.

13. The method according to claim 11, further comprising the step of:

transmitting the generated audio output to the device.

14. The method according to claim 11, further comprising the steps of:

detecting real-time speech input from the device;

identifying a new item based on the real-time speech input; and

generating additional audio output identifying a location of the new item in the area.

15. The method according to claim 11, wherein the recorded speech input comprises a plurality of different items to locate at the area.

16. The method according to claim 15, further comprising the steps of:

creating respective audio output identifying a respective location of each of the plurality of different items.

17. The method according to claim 16, further comprising the steps of:

determining an optimal path through the area for locating each of the plurality of different items; and

transmitting the respective audio output, to the device, in an order according to the optimal path.

18. The method according to claim 11, wherein the area is a retail establishment.

19. A method for assisting an individual in a retail establishment, comprising the steps of:

storing an identifier for the individual, said identifier correlated to a historical record of activity of the individual within the retail establishment;

connecting to a network within the retail establishment;

receiving data about an item in the retail establishment based on the historical record; and

generating output based on the received data.

20. A method for assisting an individual in a retail establishment, comprising the steps of:

detecting a device associated with an identifier of the individual;

based on the identifier, retrieving data from a historical record of activity of the individual within the retail establishment;

identifying an item based on the retrieved data; and

generating audio output related to the item.

21. The method according to claim 20, further comprising the steps of:

transmitting the generated audio output to the device.

22. A wireless assistance system within an area, comprising:

a programmable computer configured to execute a software application to assist an individual in locating a desired item within the area;

a first database, in communication with the programmable computer, storing an identification of a plurality of items in the area and their respective physical locations;

a receiver, in communication with the programmable computer, configured to retrieve the desired item identification from a wireless device within the area;

the software application configured to retrieve from the first database, the respective physical location of the desired item; and

a transmitter, in communication with the first computer, configured to send the respective physical location of the desired item to the wireless device.

23. The system of claim 22, wherein the area is a retail establishment.

24. The system of claim 22, wherein the desired item identification comprises recorded voice data.

25. The system of claim 22, wherein the transmitter is further configured to send the respective physical location as audio data.

26. The system of claim 22, wherein the desired item identification comprises a real-time voice query.

27. The system of claim 22, wherein the receiver is further configured to receive a location of the wireless device.

28. A wireless apparatus providing assistance to an individual within an area, comprising:

speech input circuitry configured to capture speech data related to a desired item;

interface circuitry configured to connect with a wireless network within the area;

transmitter circuitry configured to utilize the interface circuitry to transmit an identifier of the desired item, over the wireless network, based on the speech data;

receiver circuitry configured to receive, over the wireless network, a location within the area of the desired item; and

audio output circuitry configured to generate synthesized speech of the location.

29. The apparatus of claim 28, wherein the speech input circuitry is further configured to record the speech data.

30. An apparatus comprising:

at least one processor;

a memory coupled with the at least one processor; and

a program code residing in memory and executed by the at least one processor, the program code configured to;

detect a device storing recorded speech input related to an item to locate in an area;

establish a wireless network connection with the device

retrieve the recorded speech input;

identify the item from the retrieved recorded speech input; and

transmit, to the wireless device, audio output identifying a location of the item in the area.

31. A program product, comprising:

a program code configured upon execution to;

detect a device storing recorded speech input related to an item to locate in an area;

establish a wireless network connection with the device

retrieve the recorded speech input;

identify the item from the retrieved recorded speech input; and

transmit, to the wireless device, audio output identifying a location of the item in the area; and

a signal bearing medium bearing the program code.

32. A method for assisting a consumer in the purchasing of items, comprising the steps of:

generating a list of desired items using audio inputs to a device;

transferring the list to a network in an area containing at least one of the desired items;

obtaining, from the network, a location of the at least one item within the area; and

communicating the location to the consumer.

33. The method of claim 32, wherein the network comprises a wireless LAN.

34. The method of claim 32, wherein the step of communicating further includes the step of:

producing audio output related to the location.

35. The method of claim 32, wherein the step of communicating further includes the step of:

producing visual output related to the location.

36. The method of claim 35 wherein the output identifies the at least one item and the location.

37. A shopping assistance system, comprising:

a plurality of mobile devices, each configured to capture an audio input indicative of a respective list of desired items;

a system configured to communicate with the mobile devices and to store location information related to items in an area; and

the system further configured to capture the respective list from a particular one of the mobile devices and output to the particular one mobile device a respective location for each desired item on the respective list.