Real-time FBO management method & system
First Claim
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1. A method for real-time FBO management operations at an airport between an aircraft customer and a FBO office, comprising:
- (a) remotely initiating a transaction for a purchase by an aircraft customer comprising receiving customer identification information and communicating said customer identification information to a host processor at a FBO office;
(b) determining customer type based on said customer identification information;
(c) remotely selecting purchase type;
(d) calculating a price for said purchase based on purchase type and customer type;
(e) selecting payment type for said purchase; and
(f) accepting payment for said purchase based on payment type.
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Abstract
An apparatus, system and method is disclosed that solves the needs in the art by providing an apparatus, method and system to accomplish transactions between aircraft customers (buyers) and FBO office (seller) to be sold, paid, billed and accounted in real-time, both remotely at the aircraft location on the airport by a remote operator and inside the FBO office by an inside operator.
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Citations
90 Claims
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1. A method for real-time FBO management operations at an airport between an aircraft customer and a FBO office, comprising:
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(a) remotely initiating a transaction for a purchase by an aircraft customer comprising receiving customer identification information and communicating said customer identification information to a host processor at a FBO office;
(b) determining customer type based on said customer identification information;
(c) remotely selecting purchase type;
(d) calculating a price for said purchase based on purchase type and customer type;
(e) selecting payment type for said purchase; and
(f) accepting payment for said purchase based on payment type. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A system for real-time FBO management operations at an airport between an aircraft customer and a FBO office, comprising:
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a remote device in communication with a central host processor for (a) remotely initiating a transaction for a purchase by an aircraft customer comprising receiving customer identification information and communicating said customer identification information to a host processor at a FBO office;
(b) determining customer type based on said customer identification information;
(c) remotely selecting purchase type;
(d) calculating a price for said purchase based on purchase type and customer type;
(e) selecting payment type for said purchase; and
(f) accepting payment for said purchase based on payment type. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32)
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33. A system for real-time FBO management operations at an airport between an aircraft customer and a FBO office, comprising:
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a remote device in communication with a central host processor with (a) a means for remotely initiating a transaction for a purchase by an aircraft customer comprising receiving customer identification information and communicating said customer identification information to a host processor at a FBO office;
(b) a means for determining customer type based on said customer identification information;
(c) a means for remotely selecting purchase type;
(d) a means for calculating a price for said purchase based on purchase type and customer type;
(e) a means for selecting payment type for said purchase; and
(f) a means for accepting payment for said purchase based on payment type. - View Dependent Claims (34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48)
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49. An apparatus for real-time FBO management operations at an airport between an aircraft customer and a FBO office, comprising:
a remote device in communication with a central host processor. - View Dependent Claims (50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70)
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71. An apparatus for real-time FBO management operations at an airport between an aircraft customer and a FBO office comprising:
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at least one remote input device further comprising a sufficient amount of computer hardware, software, peripherals and necessities outside the FBO office capable of communicating with at least one host computer further comprising a sufficient amount of computer hardware, software, peripherals and necessities inside the FBO office;
at least one database accessible to the host computer and the remote input device;
a means for communicating in real-time between the remote input device and the host computer, and;
a means for communicating in real-time between the host computer and a credit card payment authorization and/or approval source and/or any other medium of commerce for any payment type from aircraft customer acceptable to seller, the FBO office. - View Dependent Claims (72, 73, 74, 75, 76, 77, 78, 79)
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80. A method for real-time FBO management operations at an airport between an aircraft customer and a FBO office, said method comprising the steps of:
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(a) receiving a request from an aircraft customer to purchase at least one unit of fuel, product and/or service to a remote operator outside the FBO office;
(b) selling and providing to the aircraft customer from the remote operator the requested fuel, product and/or service;
(c) communicating with a host computer and database inside the FBO office by the remote operator via a remote input device to obtain pricing, taxing, discount information and/or other information, if applicable, regarding the requested fuel, product and/or service;
(d) accepting payment, subject to authorization and/or approval, by the remote operator either personally or via the remote input device in communication with the host computer via any medium of commerce, including cash, or credit card, debit card, check, commercial account or any other type value for payment acceptable to seller FBO office for the requested fuel, product and/or service from the aircraft customer;
(e) communicating with the host computer inside the FBO office by the remote operator via the remote input device to receive authorization and/or approval of said payment from the appropriate payment authorization and/or approval source and/or medium of commerce;
(f) accepting authorized and/or approved payment, if authorized and/or approved, by the remote operator either personally or via the remote input device;
(g) obtaining written signature on printed receipt or digital signature or other type approval method from aircraft customer to certify payment received by the remote operator either personally or via the remote input device and/or medium of commerce, whereby the sale, payment, billing and/or accounting of the transaction is accomplished in real-time. - View Dependent Claims (81)
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82. A system for real-time FBO management operations at an airport between an aircraft customer and a FBO office comprising:
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at least one remote input device further comprising a sufficient amount of computer hardware, software, peripherals and necessities outside the FBO office capable of communicating with at least one host computer further comprising a sufficient amount of computer hardware, software, peripherals and necessities inside the FBO office;
at least one database accessible to the host computer and the remote input device;
a means for communicating in real-time between the remote input device and the host computer, and;
a means for communicating in real-time between the host computer and a credit card payment authorization and/or approval source and/or other medium of commerce payment system for any payment type from aircraft customer acceptable to seller, the FBO office, whereby the sale, payment, billing and/or accounting of the transaction via the remote input device is accomplished in real-time. - View Dependent Claims (83, 84, 85, 86, 87, 88, 89, 90)
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Specification