Office information system having a device which provides an operational message of the system when a specific event occurs
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Abstract
An office information system having a device which provides a user with an operational message of the system is disclosed. In an embodiment of the office information system, a path record storage device stores a plurality of path records related to components of the system, each path record indicating a locating path needed to reach a location of a specific one of the components in the system when a failure related to the specific one of the components occurs. A failure location detecting device detects a location of a component in the system when a failure related to the component occurs. A reached location determining device reads a path record from the path record storage device when the location of the failure is detected, and determines a currently reached location in the system based on the path indicated by the path record. A message device generates, when the reached location is determined, an operational message needed for recovering the failure at a subsequent location in the path following the reached location.
29 Citations
46 Claims
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1-39. -39. (canceled)
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40. An office information system comprising:
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a communication device linked to a remote terminal via a network for telecommunications between the system and the remote terminal; and
a message device which supplies a message to the communication device, so that the message is transmitted to the remote terminal via the network. - View Dependent Claims (41, 42, 43, 44, 45, 46)
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Specification